Atera vs GFI LanGuard comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atera
Ranking in Patch Management
10th
Average Rating
9.2
Number of Reviews
12
Ranking in other categories
IT Service Management (ITSM) (27th), Remote Monitoring and Management (RMM) (4th)
GFI LanGuard
Ranking in Patch Management
9th
Average Rating
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Patch Management category, the mindshare of Atera is 5.7%, down from 7.7% compared to the previous year. The mindshare of GFI LanGuard is 4.5%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
Unique Categories:
IT Service Management (ITSM)
1.8%
Remote Monitoring and Management (RMM)
8.5%
No other categories found
 

Featured Reviews

CB
Mar 18, 2021
Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location
When it comes to ease of use and the user interface I would give Atera a nine out of 10. The platform responsiveness to everything is solid. The updates Atera has put out have been second to none. Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do. Atera provides ease of access to all devices no matter where they're located. It makes no difference if the client is in a work group or if he is on a certain domain. Atera enables me to access our clients' devices with ease and to provide them with feedback across the board. It benefits both me and my clients. When it comes to pushing out anything, such as antivirus features, it's second to none. As I'm more of a hands-on person, I visit many of my clients. Often, while visiting a client site, another client will call. With Atera, I am able to remotely handle whatever needs to be done to his machine, be it installing a printer or helping with a password. When a client calls and needs something handled quickly, Atera is a big help. On a daily basis, it saves me time and approximately seven to 10 hours per week. Were I not always going around to all my clients, it would save me even more time.
AK
Aug 8, 2022
A scalable, competitively priced solution with a good ROI and easy setup process
Removing the software is a bit of a complex process. It's not straightforward. When you are deploying the solution, you deploy it centrally to the endpoints. However, when you want to uninstall software from an endpoint, sometimes it becomes very problematic. One of the features that I'm always keen on is software-defined wide area network capability. I know this is actually something that they've worked on, and it's called the Exinda SD-WAN, but I would wish they would include it in the GFI suite as a package. I think they could incorporate Exinda SD-WAN and the bandwidth module for network application performance as part of their package with the GFI. Also, I think they need to drop modules that are a bit obsolete, like the FaxMaker and FaxMaker Online.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."
"The most valuable features of GFI LanGuard are the vulnerability assessment, it provides us with substantial insight into what applications are running on the endpoint systems and what vulnerabilities are there in the running applications. The second would be the assets tracking. I'm able to see in the network whether my endpoint server is operating and if all the other IT equipment is running in the environment. Additionally, GFI LanGuard is not heavy on system resources. It gives a competitive advantage over others."
"The most useful features of GFI LanGuard are vulnerability assessment and patching solutions."
"I like that the solution can block users from unnecessarily putting devices on the network."
"The most valuable feature is that I am able to patch third-party solutions."
"The most valuable feature of GFI LanGuard is its email spam feature."
"It is helpful to patch and scan vulnerabilities."
"This product is a great solution at a great price as long as it is only going to be used for a local area network."
"The solution is easy to use and integrates well with other operating systems."
 

Cons

"The billing module has a standard layout which is too limited for my needs."
"Having more freedom to perform identity access management would be great."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"Customization could be improved."
"There is definitely room for improvement with its automation capabilities."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes."
"GFI LanGuard has some technical limitations with machines."
"GFI LanGuard can improve by adding more modules, such as asset control or asset inventory."
"GFI LanGuard can improve by adding asset tracking."
"When you want to uninstall software from an endpoint, sometimes it becomes very problematic."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
"This solution is limited to the local area network only and cannot manage remote devices."
"GFI LanGuard could improve the rollback feature. If we have installed the wrong we have had some issues with the rollback function. Additionally, more input from GFI LanGuard for the custom software push install."
 

Pricing and Cost Advice

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"As an internal IT, it's gold right there. It is money in the bank."
"The solution cost approximately $200 Canadian per month."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"The price is reasonable for what we require."
"On a scale of one to five, with one being expensive and five being competitive, I would rate the price as a four."
"We are a gold partner and we receive favorable discounts. The price of GFI LanGuard is competitive. When you evaluate other solutions, such as ManageEngine."
"GFI LanGuard cost approximately $1,000 annually to use the solution."
"GFI LanGuard has very fair pricing compared to other similar solutions out there."
"I rate the pricing of GFI LanGuard a four out of five."
"GFI LanGuard isn't expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
6%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
22%
Manufacturing Company
7%
Financial Services Firm
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about GFI LanGuard?
The most valuable feature of GFI LanGuard is its email spam feature.
What needs improvement with GFI LanGuard?
The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes. Instead of directly white listing...
 

Also Known As

No data available
LanGuard
 

Learn More

 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
BayView Medical Clinic, FrugalBrothers Software, Zaw, National Theatre, American Red Cross
Find out what your peers are saying about Atera vs. GFI LanGuard and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.