We performed a comparison between Atera and GFI LanGuard based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."
"I would say it's the number one tool for all ITMS."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"The initial setup was easy."
"This product is a great solution at a great price as long as it is only going to be used for a local area network."
"It is helpful to patch and scan vulnerabilities."
"I like that the solution can block users from unnecessarily putting devices on the network."
"The most valuable feature of GFI LanGuard is its email spam feature."
"The most valuable feature is that I am able to patch third-party solutions."
"The most useful features of GFI LanGuard are vulnerability assessment and patching solutions."
"The solution is easy to use and integrates well with other operating systems."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"Having more freedom to perform identity access management would be great."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"The billing module has a standard layout which is too limited for my needs."
"The solution is scalable. However, in the past, we did have some issues."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes."
"When you want to uninstall software from an endpoint, sometimes it becomes very problematic."
"GFI LanGuard could improve the rollback feature. If we have installed the wrong we have had some issues with the rollback function. Additionally, more input from GFI LanGuard for the custom software push install."
"This solution is limited to the local area network only and cannot manage remote devices."
"GFI LanGuard has some technical limitations with machines."
"The version we are using only allows one person to use it at a time and does not allow multi-users."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
"GFI LanGuard can improve by adding more modules, such as asset control or asset inventory."
Atera is ranked 10th in Patch Management with 12 reviews while GFI LanGuard is ranked 9th in Patch Management with 10 reviews. Atera is rated 9.2, while GFI LanGuard is rated 8.0. The top reviewer of Atera writes "Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location". On the other hand, the top reviewer of GFI LanGuard writes "A scalable, competitively priced solution with a good ROI and easy setup process ". Atera is most compared with NinjaOne, Datto Remote Monitoring and Management, N-able N-central, Microsoft Configuration Manager and ConnectWise Automate, whereas GFI LanGuard is most compared with ManageEngine Patch Manager Plus, Microsoft Windows Server Update Services, Microsoft Configuration Manager, Ivanti Patch for Endpoint Manager and BigFix.
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We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
