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Atera vs Azure Network Watcher comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
39th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), IT Infrastructure Monitoring (42nd), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (22nd), Agentic Automation (10th), Autonomous Endpoint Management (7th)
Azure Network Watcher
Ranking in Network Monitoring Software
46th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of Azure Network Watcher is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Atera0.6%
Azure Network Watcher0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Bijoyendra Roychowdhury - PeerSpot reviewer
Program Manager at a consultancy with 10,001+ employees
Network monitoring provides comprehensive analytics while the interface requires further development
The quality of Azure Network Watcher is quite good in terms of the in-depth analysis you can create from these matrices. There are other monitoring tools such as New Relic, AppDynamics, and Dynatrace which provide very detailed network tracing. Cloud providers such as Azure or AWS do not have that kind of GUI-based capability at this point, but using PowerShell or Python, you can develop it yourself. From the GUI perspective, it still needs to evolve in terms of quality and standard, though overall, it is quite good for troubleshooting. Regarding areas for improvement, when comparing to other network tools beyond Azure Monitor or Azure Network Watcher, those tools can identify single failed packets. This level of granularity is not currently possible with cloud providers as they only go to a certain level rather than the granular level needed for deep troubleshooting, though they do provide hints with available matrices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"All corporations that have an IT department should look into and utilize this solution."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"Atera saves me money on a monthly basis because my cost is a fixed price per month per technician, and it doesn't matter how many computers I manage."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"My advice to others looking into using Azure Network Watcher is to go for it, as you'll have the tool by default when you're subscribed to Azure VNet."
"Azure Network Watcher provides valuable features based on your specific requirements and use cases, helping you monitor network bandwidth, throughput, data flow consumption, and control costs by giving insight into egress and ingress traffic, total input and output operations, bandwidth, and threats through IP identification."
"The most valuable feature of Azure Network Watcher is the cloud-native application firewall, which is helpful for securing databases."
"The solution is stable, there are no bugs or glitches and it doesn't crash or freeze, it's reliable."
"This is a stable system providing stable performance."
"We use the solution to monitor network services. It helps to capture any network issues."
"The solution is stable."
"The stability is very good. I rate it a ten out of ten."
 

Cons

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"While scalability meets growing needs, there haven't been many additions in the last two years."
"There is definitely room for improvement with its automation capabilities."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"It will be interesting if Atera can integrate all kinds of products."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"The billing module has a standard layout which is too limited for my needs."
"Having more freedom to perform identity access management would be great — it's one of the things that are necessary for a lot of companies they secured."
"I still use Wireshark and Azure Network Watcher to get the required data. My team captures the traffic from Azure Network Watcher, downloads it, then imports that traffic into Wireshark to get more details on the number of hits and replies, for example. If you can do that on Azure Network Watcher and have Wireshark built-in, that would make Azure Network Watcher better. If Azure Network Watcher has that functionality where you won't need a third-party tool to get what you need, that would be helpful. I'm also expecting more from Azure Network Watcher. It's more complex than knowing how the IP flows from its source to the destination. The tool also needs more open-source features, such as having some built-in Wireshark that improves monitoring for customers. Sometimes, you encounter a VPN tunnel, network, or routing issue, but finding out more about the blockage is challenging. Is it one hundred percent an Azure issue? Is it a peer issue? You don't get complete information from Azure Network Watcher, so you must use other tools and depend on your strategies to resolve a specific issue. If more features could be added in the next release of Azure Network Watcher, specifically ones you can find on open-source tools, then that would be a plus point for the tool."
"The initial setup and deployment could be improved to be simplified."
"The initial setup and initial learning curve could be improved to be easier."
"User experience could be improved."
"Lacks sufficient security features."
"The solution could improve by limiting the need to clarify the logs. When the clarification is minimized, it is better for everyone involved."
"Azure is good, however, the Fortinet GUI is more intuitive and I like it more than anything else."
"It's not the most friendly or straightforward to set up. I don't see the value versus the way you have to set it up at first."
 

Pricing and Cost Advice

"Pricing is my favorite part of it. It was per user, not per client."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"The solution cost approximately $200 Canadian per month."
"The price is reasonable for what we require."
"Atera happened to have the best pricing model."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"Azure Network Watcher is a little bit expensive."
"The pricing is good. It's not too expensive."
"The price of the solution is reasonable."
"Price-wise, I have no information on how much Azure Network Watcher costs."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Financial Services Firm
22%
Construction Company
13%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for Azure Network Watcher?
I do not have the exact setup cost information on hand, but it is available in the public Azure portal. You can access the calculator there to get detailed pricing information.
What needs improvement with Azure Network Watcher?
The main area for improvement is AI-based features. Currently, many intelligent tools are coming from third parties, and Azure Network Watcher needs to improve in this area. The focus should be on ...
What is your primary use case for Azure Network Watcher?
Azure Network Watcher is used for monitoring network traffic. It provides insight into egress and ingress traffic, which helps determine whether consumption can be controlled. Most Azure services c...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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Find out what your peers are saying about Atera vs. Azure Network Watcher and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.