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Atera vs Azure Network Watcher comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
36th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (13th), IT Infrastructure Monitoring (39th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (13th), AIOps (23rd), Agentic Automation (12th), Autonomous Endpoint Management (7th)
Azure Network Watcher
Ranking in Network Monitoring Software
46th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of Azure Network Watcher is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Atera0.6%
Azure Network Watcher0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
PS
Enterprise Architect at ATOS
Monitoring traffic has improved cost control and threat visibility across network flows
The main area for improvement is AI-based features. Currently, many intelligent tools are coming from third parties, and Azure Network Watcher needs to improve in this area. The focus should be on getting better analytics and foundation models for proactive monitoring through AI models. While these capabilities exist, they are still in beta version. Azure Network Watcher should improve to match the capabilities that Google is targeting from an analytical point of view. Azure Network Watcher needs to improve foundation models in terms of AI-specific features and analytics, which are still evolving. This may take some time, but within one or two years, these improvements should reach a nine rating.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"Atera has helped me to provide more accurate solutions based on a given problem."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"It is reliable, and when it is working, it works without issues."
"The savings have been astronomical."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"The most valuable feature of Azure Network Watcher is the cloud-native application firewall, which is helpful for securing databases."
"What I like most about Azure Network Watcher is that it's focused more on the architecture. I also like that it has a packet capture feature that tells you how the packet travels and whether it's exiting Azure, etc."
"The solution is stable."
"The solution is good for monitoring device behavior."
"This is a stable system providing stable performance."
"Azure Network Watcher provides valuable features based on your specific requirements and use cases, helping you monitor network bandwidth, throughput, data flow consumption, and control costs by giving insight into egress and ingress traffic, total input and output operations, bandwidth, and threats through IP identification."
"The most valuable feature of Azure Network Watcher is using the gateways with the connections. The monitoring is useful for the logs and application insights into the data. The traffic filtering issues when it comes to deploying those applications are helpful."
"My advice to others looking into using Azure Network Watcher is to go for it, as you'll have the tool by default when you're subscribed to Azure VNet."
 

Cons

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"The solution is scalable. However, in the past, we did have some issues."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"It will be interesting if Atera can integrate all kinds of products."
"Reporting is probably the main frustration."
"There is definitely room for improvement with its automation capabilities."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"The solution could improve by limiting the need to clarify the logs. When the clarification is minimized, it is better for everyone involved."
"The initial setup and deployment could be improved to be simplified."
"Azure Network Watcher could improve by having other built-in applications, for example, an application to log activities for inbound and outbound traffic."
"Technical support from Microsoft needs significant improvement compared to other product vendors."
"Lacks sufficient security features."
"There are some occasional downtimes, but these were based on Azure-specific issues."
"Sometimes, you encounter a VPN tunnel, network, or routing issue, but finding out more about the blockage is challenging."
"I would like to see in the future if we can troubleshoot as a firewall because it is equipment as a network player and some diagnostics."
 

Pricing and Cost Advice

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"The solution cost approximately $200 Canadian per month."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"As an internal IT, it's gold right there. It is money in the bank."
"Atera happened to have the best pricing model."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"The price of the solution is reasonable."
"Price-wise, I have no information on how much Azure Network Watcher costs."
"Azure Network Watcher is a little bit expensive."
"The pricing is good. It's not too expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
9%
Educational Organization
9%
Outsourcing Company
7%
Financial Services Firm
21%
Construction Company
13%
Outsourcing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for Azure Network Watcher?
I do not have the exact setup cost information on hand, but it is available in the public Azure portal. You can access the calculator there to get detailed pricing information.
What needs improvement with Azure Network Watcher?
The main area for improvement is AI-based features. Currently, many intelligent tools are coming from third parties, and Azure Network Watcher needs to improve in this area. The focus should be on ...
What is your primary use case for Azure Network Watcher?
Azure Network Watcher is used for monitoring network traffic. It provides insight into egress and ingress traffic, which helps determine whether consumption can be controlled. Most Azure services c...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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Find out what your peers are saying about Atera vs. Azure Network Watcher and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.