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Asana vs JIRA Portfolio vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Organizations improved productivity and saved time with Asana, but ROI varied when combined with other tools.
Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
However, due to its pricing, I need to be careful about adding each user and feature.
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
 

Customer Service

Sentiment score
6.1
Asana's support is generally praised but receives mixed reviews for responsiveness, community resources, and technical support effectiveness.
Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
The technical support is of high quality.
I did not face any issues with stability or upgrades.
The support was good with no challenges.
We are satisfied with the support from our provider.
 

Scalability Issues

Sentiment score
6.9
Asana is scalable for small to medium teams, but challenges and costs arise with larger implementations and complex projects.
Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
 

Stability Issues

Sentiment score
8.0
Asana is considered reliable with few issues, though occasional outages occur; users appreciate its real-time status updates.
Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
Asana is quite stable; it is a tool I can trust.
In comparison to Planisware, it is very stable.
 

Room For Improvement

Asana users seek improved usability, better integration, enhanced features, and scalability to address interface and workflow challenges.
Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
To improve Jira, maybe some AI features could be added.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
The setup process for JIRA Portfolio is complex.
 

Setup Cost

Asana's pricing offers free and paid tiers with enhanced features, perceived as competitively priced against rivals like Microsoft Project.
Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
It is not considered expensive in the market.
 

Valuable Features

Asana offers intuitive task tracking, customizable templates, and multiple views for efficient project management with robust collaboration and integrations.
Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
 

Mindshare comparison

Project Management Software Market Share Distribution
ProductMarket Share (%)
Asana4.7%
monday.com for Enterprise8.1%
Jira7.7%
Other79.5%
Project Management Software
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira17.7%
Microsoft Azure DevOps13.0%
Codebeamer8.9%
Other60.4%
Application Lifecycle Management (ALM) Suites
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
JIRA Portfolio1.3%
Microsoft Azure DevOps37.7%
GitLab28.1%
Other32.900000000000006%
Enterprise Agile Planning Tools
 

Featured Reviews

Carlos Alas - PeerSpot reviewer
Efficient workflows and real-time updates boost productivity
What I appreciate about Asana is the easy way to get the data we need for the reports because we are moving all our tickets. We are making a copy from our main ticket system to Asana because our main ticket system is not giving us what we are looking for, so we need to process everything in Asana. We get the dashboard and analytical reports, so we can have a summary of what has been done in which department we are working with or helping. We can see how many requests for each department we are having. The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana. The benefits I see with Asana are the main tools because of the integration this tool has. For example, we are making tickets but receiving requests through email, and we have the integration with Outlook and Google. We have the add-ins, so we are making the ticket on our main system while replying to the mail, and simultaneously taking this mail to complete our ticket for our Asana project. The time we are investing through departments with Asana is valuable because we are receiving requests or updates for projects without investing time in meetings or writing emails. Because of the integration we have, we just create a project and everyone with specific tasks moves on their tasks, and we receive the updates. We created a bot that gives us updates automatically. Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others. Asana's cloud deployment has been beneficial for our remote or hybrid team operations. If someone is onsite and someone is working from home, everyone can work on the same project through automation. The person from home doesn't need to be on an infinite call with management or coworkers. They can work in real time, and once someone completes a prerequisite task from home, the people onsite will know it and get the green flag to continue their assigned tasks. It has benefits for anyone, including personal uses.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Neeraj Chaudhari - PeerSpot reviewer
Aligns with agile frameworks for streamlined project management
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the box, it would be helpful. Making the report creation process faster and easier with drag-and-drop features would be beneficial.
report
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
7%
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Manufacturing Company
16%
Computer Software Company
13%
Financial Services Firm
12%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise7
Large Enterprise6
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
 

Questions from the Community

What do you like most about Asana?
The solution's user interface is very good.
What is your experience regarding pricing and costs for Asana?
The pricing of Asana is slightly high. To add one user is expensive, which makes me cautious about upgrading or addin...
What needs improvement with Asana?
The capacity planning in Asana is working pretty decently, but there are some opportunities there for sorting, such a...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIR...
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
 

Comparisons

 

Also Known As

No data available
Jira Software
Portfolio for JIRA
 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: September 2025.
867,341 professionals have used our research since 2012.