We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"You can easily monitor, manage, and cover all your IT equipment."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"It provides private network access, helping us protect our company’s devices."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"With Mist, every Wednesday they roll out new features."
"The simplicity is great."
"The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
"The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
"All features are useful for me. It lets me perform some specific configurations depending on the site or the client. All WAN features are valuable."
"The network strength is good."
"Initial setup was very straightforward. We set up the switches and APs, then took it from there. "
"There is no problem with downtime."
"The initial setup was very easy and intuitive."
"I really like the user interface."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"Regarding features, the solution seems to be very intuitive."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Ability to control the access points by groups."
"Has an extremely good feature set."
"Improving third-party integration is key for Juniper Mist's next release."
"The pricing should be made cheaper."
"Juniper Mist Wireless Access Points’ support services need improvement."
"I need a bit more time with it before criticizing the features."
"If you want to do more specific stuff, it's a bit limited."
"There is room for improvement in terms of support and installation."
"The price could be better."
"The product should include adaptive Wi-Fi to show a more accurate location."
"The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
"MAC authentication against an external Radius server while using 802.1X. This feature will help the L2 devices to authenticate via external Radius servers."
"The ceiling grid mount clips have room for improvement. "
"The solution is now taking eight to 12 months to deliver the product."
"Their documentation needs to be improved. Aruba's documentation is poor."
"The support should be faster."
"We have an issue with the integration of Aruba Wireless with our LDAP servers."
"There is a long queue whenever we reach out to support, and we have to wait for them to answer calls. Once we get in touch with them, we have to coordinate with different teams, so our engineers struggle to understand who are the correct team members. I think support is another area where Aruba needs to improve."
"The solution doesn't provide mail notifications currently."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"There could be more integration."
"The inter-functionality with other vendors was a negative for us."
"There are some technical issues that may require attention"
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 20 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.6. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Zabbix. See our Aruba Wireless vs. Mist AI and Cloud report.
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