In the wireless networking space, Aruba Wireless and Mist AI compete vigorously, each featuring unique strengths. Aruba Wireless holds an advantage with advanced security and license flexibility, while Mist AI stands out for AI-driven automation and ease of setup.
Features: Aruba Wireless is noted for its integrated firewall, AirWave, and ClearPass solutions, which enhance security and management. Its Adaptive Radio Management optimizes performance, and its multi-site architecture and advantageous licensing model allow for flexible deployment. Mist AI excels with its Marvis feature for intelligent troubleshooting and AI-driven automation, providing deep insights and an intuitive setup process that simplifies management.
Room for Improvement: Aruba Wireless users mention stability issues in recent versions, a need for improved ClearPass documentation, and a desire for simplified configurations. Visualization features like RF mapping are also requested. Mist AI users express concerns about pricing and the need for broader hardware compatibility. Enhanced documentation and expanded support are suggested to improve the overall user experience.
Ease of Deployment and Customer Service: Aruba Wireless is primarily deployed on-premises, with hybrid cloud flexibility. Although users commend its support, the quality can vary depending on the engineer's expertise. Mist AI, being cloud-based, is praised for its ease of deployment and excellent customer support, though the feedback on support quality varies, with many appreciating rapid and knowledgeable assistance.
Pricing and ROI: Aruba Wireless offers competitive pricing with lifetime licenses for access points, though additional feature costs are sometimes seen as less appealing. Mist AI has a higher upfront cost, justified by its advanced capabilities. While users of both systems report varied ROI experiences, potential savings are noted through reduced downtime and enhanced workflows, although initial costs can be challenging for smaller firms.
There is no need to buy additional controllers for managing access points.
There are significant time savings, around thirty to forty percent, due to minimal disconnections.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
I only needed support once or twice for a replacement, and it was handled smoothly without any difficulty.
I would rate their technical support nine out of ten.
The customer support is good.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
I rate technical support from Juniper as eight out of ten.
The solution is scalable, as multiple sites connect seamlessly.
It is easy to adapt and very scalable.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
I have been using the product for the last nine years without facing any issues post-installation.
I don't remember it going down during the years it existed.
Aruba Wireless is stable.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The product should be more affordable, especially the cloud and console for the Aruba product as it is currently very expensive.
While the technical specifications are satisfactory, the access points are expensive.
At the time of purchase, the prices were moderate, but now they are quite expensive.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
The pricing seems reasonable compared to other brands; however, it is too expensive for smaller businesses.
The pricing can be expensive.
The initial prices were more affordable compared to the current high prices.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
I do not need to buy a controller for the access point since the Aruba Access Point has a built-in virtual controller.
The Aruba Wireless solution has excellent roaming capabilities, ensuring seamless connectivity.
It has many features and is integrated with Azure AD and multiple active directories, making authentication easy.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
| Product | Market Share (%) |
|---|---|
| Aruba Wireless | 15.4% |
| Mist AI and Cloud | 1.6% |
| Other | 83.0% |
| Company Size | Count |
|---|---|
| Small Business | 77 |
| Midsize Enterprise | 46 |
| Large Enterprise | 73 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Aruba Wireless is a secure, high-performance, multi-user wireless LAN supporting Wi-Fi 6. As workplaces and user expectations change, users can now maintain hybrid workplaces and IoT without compromising performance, reliability, or security. Aruba Wireless delivers better performance and capacity and greater AIOps visibility throughout all devices and users. In addition, through built-in network intelligence, network operations are made simpler while keeping everything secure through user and guest encryption.
Aruba Wireless, offered through Aruba Networks, is helping achieve digital transformation and IoT with seamless connectivity through multiple Wi-Fi access points. For the user’s convenience, Aruba Wireless provides indoor, outdoor, and remote access points to help boost faster and safer connectivity.
Choosing Aruba Wireless can help improve your organization’s user experience with wireless LAN in many ways, including:
Aruba Gateways and Controllers
Small organizations as well as large enterprises require excellent performance and security for cloud, mobility, and digital transformation. Therefore, in addition to the access points, Aruba Wireless also offers a variety of gateways and controllers, including:
Reviews from Real Users
Aruba Networks is aiding organizations in transforming to a hybrid work environment with Aruba Wireless. Users especially love its ability to work with many devices and its ability to group and manage access points.
A senior IT solutions architect at a manufacturing company says, "The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
Gary F., a network administrator at wireless at Abilene Christian, notes, "I like the way it groups and manages access points."
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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