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Arista NDR vs Fidelis Elevate comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
113
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Arista NDR
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
14
Ranking in other categories
Network Traffic Analysis (NTA) (9th), Network Detection and Response (NDR) (17th)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (59th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (40th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
it_user1719513 - PeerSpot reviewer
Chief Technology Officer at a financial services firm with 11-50 employees
it's much easier to create your own queries and hunt for threats
We take in IOCs from my SOC and from AlienVault, and then we focus on traffic that hits IOCs and alerts us to it. The one thing that the Awake platform lacks is the ability to automate the ingestion of IOCs rather than having to import CSV files or JSON files manually. Awake didn't support the manual importation of CSV and JSON in version 3.0, but they added it in version 4.0. It's helpful, but it still has to be a specific CSV format. Automated IOCs are on the roadmap. Hopefully, they will be able to automate the ingestion of IOCs by Q1 next year. I'm currently leveraging Mind Meld, an open-source tool by Palo Alto, to ingest IOCs from external parties. I aggregate those lists and spit them out as a massive list of domains, hashes, file names, IPS. Then we aggregate those into their own specific categories, like a URL category. Awake ingests that just like the Palo Alto firewall does, and then it alerts me if traffic attempts to go into it. Some of that is already on the Palo Alto firewall, which blocks it, but that doesn't mean that there is no attempted communication. I want to know if there's a communication attempt because there might be an indicator on that specific device trying to reach an IOC. Yes, my Palo Alto blocked it, but there's still something odd sitting there, and what if it can reach a different IOC that I don't have information about? I want to focus on it. I could do that by leveraging Awake if it could ingest the IOCs automatically. That's something I leverage Awake for today. I still have to manually import it, which is cumbersome because I have to manipulate the files that I get from the different IOC providers into a specific format that it understands. Once they add the ability to automate that, it'll be more useful.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"The product has an intuitive dashboard."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"This solution help us monitor devices used on our network by insiders, contractors, partners, or suppliers. Its correlation and identification of specific endpoints is very good, especially since we have a large, virtualized environment. It discerns this fairly well. Some of the issues that we have had with other tools is we sometimes are not able to tell the difference between users on some of those virtualized instances."
"Arista NDR's scalability is very good, making it easy to add more hardware components. You can order additional hardware and integrate it by stacking it with the existing setup. This feature cannot be seen in other NDR tools."
"Awake MNDR has made our security posture more comfortable, and we get some peace of mind knowing they're there if something should happen."
"With Awake, it's very self-sufficient, the tool does a lot of the work and they even have managed services on top, if you need additional resourcing to help you deal with the alerts or configure the system more, that comes as part of the solution."
"When I create a workbench query in Awake to do threat hunting, it's much easier to query. You get a dictionary popup immediately when you try to type a new query. It says, "You want to search for a device?" Then you type in "D-E," and it gives you a list of commands, like device, data set behavior, etc. That gives you the ability to build your own query."
"The query language that they have is quite valuable, especially because the sensor itself is storing some network activity and we're able to query that. That has been useful in a pinch because we don't necessarily use it just for threat hunting, but we also use it for debugging network issues. We can use it to ask questions and get answers about our network. For example: Which users and devices are using the VPN for RDP access? We can write a query pretty quickly and get an answer for that."
"The security knowledge graph has been very helpful in the sense that whenever you try a new security solution, especially one that's in the detection and response market, you're always worried about getting a lot of false positives or getting too many alerts and not being able to pick out the good from the bad or things that are actual security incidents versus normal day to day operations. We've been pleasantly surprised that Awake does a really good job of only alerting about things that we actually want to look into and understand. They do a good job of understanding normal operations out-of-the-box."
"The query language makes it easy to query the records on the network, to do searches for the various threat activities that we're looking for. The dashboard, the Security Knowledge Graph, displays information meaningfully and easily. I am able to find the information that I want to find pretty quickly."
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"The technical support is very helpful."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
 

Cons

"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Cortex XDR could be improved with more GUI features."
"As an improvement, I would like to see enhanced connection speeds."
"To jump from the partner to Palo Alto directly was challenging."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"The tool needs to be improved in terms of integration and interface."
"One concern I do have with Awake is that, ideally, it should be able identify high-risk users and devices and entities. However, we don't have confidence in their entity resolution, and we've provided this feedback to Awake. My understanding is that this is where some of the AI/ML is, and it hasn't been reliable in correctly identifying which device an activity is associated with. We have also encountered issues where it has merged two devices into one entity profile when they shouldn't be merged. The entity resolution is the weakest point of Awake so far."
"Awake Security needs to move to a 24/7 support model in the MNDR space. Once they do that, it will make them even better."
"While the appliance is very good, and I think they're working on it, it would probably help if they integrated the management team cases into the appliance so that everything we are working on with them would be accessible on our platform, on the dashboard, on the portal. Right now, Awake is just an additional team that uses the appliance that we use and then we communicate with them directly. Communication isn't through the portal."
"The one thing that the Awake platform lacks is the ability to automate the ingestion of IOCs rather than having to import CSV files or JSON files manually."
"When I looked at the competitors, such as Darktrace, they all have prettier interfaces. If Awake could make it a little more user-friendly, that would go a long way."
"They've been focused on really developing their data science, their ability to detect, but over time, they need to be able to tie into other systems because other systems might detect something that they don't."
"One thing I would like to see is a little bit more education or experience on AWS cloud for their managed services team. We've explained how we have the information set up, that the traffic coming in goes to the AWS load balancer and then gets sent on to our internal servers... but when I get notices they always tell me this traffic is coming from the IPs belonging to the load balancers, not the source IPs. So a little bit more education for their team about how AWS manages the traffic might help out."
"Be prepared to update your SOPs to have your analysts work in another tool separately. There are some limitations in the integrations right now. One of the things that I want from a security standpoint is integration with multiple tools so I don't need to have my analysts logging into each individual tool."
"The interface bug needs to be squashed once and for all."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The reports in the endpoint area of Elevate can be improved."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
 

Pricing and Cost Advice

"The price was fine."
"It has a yearly renewal."
"It has reasonable pricing for the use cases it provides to the company."
"The solution is expensive. It's pricing is on a yearly-basis."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The pricing is a little bit on the expensive side."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Awake's pricing was very competitive. It's not a cheap option though. It's an investment to utilize it, but it's one that we decided was worth the cost, with the managed services. At our scale, it was a much better option to utilize their software and their managed services to handle this, rather than hiring another person to be an analyst. It was quite cost-effective for us."
"The solution has saved thousands of dollars within the first day. Our ROI has to be in the tens of thousands of dollars since October last year."
"The pricing seems pretty reasonable for what we get out of it. We also found it to be more competitive than some other vendors that we've looked at."
"The solution is very good and the pricing is also better than others..."
"We switched to Awake Security because they were able to offer a model that was significantly less expensive and the value that we get out of it is higher."
"Awake Security was the least expensive among their competitors. Everyone was within $15,000 of each other. The other solutions were not providing the MNDR service, which is standard with Awake Security's pricing/licensing model."
"Because I represent a hedge fund, I have some leverage. I told them that they had to meet my conditions if they wanted me as a client. It was the same way with Awake. They wanted an initial four-year agreement. Initially, we signed on for a one-year contract, but they wanted the four-year deal when it came time for the renewal. I told them that I was not doing that. I said that they either had to do it on my terms, or I'd go somewhere else."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It's quite expensive but we can customize it to reduce the price."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
10%
Computer Software Company
8%
Comms Service Provider
7%
Government
7%
Financial Services Firm
15%
Manufacturing Company
11%
Construction Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise52
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Awake Security Platform
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
- Dolby Laboratories- Seattle Genetics- ARM Energy- Ooma- Prophix- Yapstone
First Midwest Bank
Find out what your peers are saying about Arista NDR vs. Fidelis Elevate and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.