We performed a comparison between Arcserve UDP and Synology DSM based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows us to back up all the servers and centrally manage them."
"I would recommend it if there is a general case."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The ease of use is the best feature of the product."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable feature of Arcserve UDP is live replication."
"It's simple to set up."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Synology DSM is very easy to work and operate."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"Every time I change the disc, I have to do a full backup."
"Licensing can be quite difficult."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The technical support of the product is an area of concern where improvements are required."
"The initial setup was complex."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM's user interface is not quite intuitive."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The only bothersome aspect is that the device is aging."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Users may lose their data if they don't configure the solution properly."
"The product's only shortcoming is pricing, as it is an expensive solution."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Synology DSM is ranked 21st in Backup and Recovery with 10 reviews. Arcserve UDP is rated 7.6, while Synology DSM is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Synology DSM writes "Reliable and cost-effective". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Synology DSM is most compared with Veeam Backup & Replication, UrBackup, ExaGrid Tiered Backup Storage, SyncBack Pro and LiteSpeed for SQL Server. See our Arcserve UDP vs. Synology DSM report.
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