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Arcserve UDP vs Recovery Manager for Active Directory comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (32nd)
Recovery Manager for Active...
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Active Directory Recovery (1st)
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.3% compared to the previous year. The mindshare of Recovery Manager for Active Directory is 0.4%. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Arcserve UDP2.0%
Recovery Manager for Active Directory0.4%
Other97.6%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Nick Hairapetian - PeerSpot reviewer
Technical Expert II TEC05 - Technical Manager at WTW
Good automation and worth the money with helpful disaster recovery
The initial setup requires a design and engineering phase. You can't just pick the product and click next, next, finish - especially if you're planning on making sure that it's going to be available during a disaster. It does require sitting down and designing it. So it's not like a home-use product that you can just go and install and start using it with no consequence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"Arcserve UDP provides security to our database and also it takes backup regularly, without human intervention."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"The most valuable feature is the duplication."
"It's simple to set up."
"Global deduplication is the best feature of this solution."
"The feature that automates most of the tasks is the most valuable since you do not have to worry about making sure that you follow the steps one by one manually during a disaster."
"I like the zero-touch or zero-intervention aspect the most when it comes to performing a forest restoration (FOHO). It is really automated. If you set everything correctly, it will restore your forest without any manual steps."
"Our impression of the solution for providing a clean, malware-free recovery and protecting our AD backups from compromise is that it is probably one of the best options available."
 

Cons

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"The support could be more knowledgeable and faster."
"What I have noticed is that UDP can support some test versions of the OS like Linux 6.0 and macOS also 10.0 and 12.0, but sometimes with customers that are using older infrastructure, the UDP doesn't support the infrastructure."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"A lot of their new technologies are not very good."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"One of the things they can do is give the user the ability to skip the prechecks and verifications."
"Inside the console, when you change something in the computer collection, there's no history or log showing what's been done. For example, if I add or remove a domain controller from the compare collection, the console doesn't record the time or the user who made the change. This makes it difficult to manage the console, especially for auditing purposes. It lacks login capability within Recovery Manager for Active Directory."
"I identified a gap with their Recovery Manager for AD Forest Edition. That software can't recover for us if we have a complete malware/ransomware-type scenario where we lose all our domain controllers. If you lose the entire forest, you can't get it back up with the Forest Edition. You have to use their Disaster Recovery Edition."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"The solution is expensive."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The solution is not very expensive, but it is not cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"I feel that the product is fairly priced."
"As an MSP partner, I believe that the prices are fair."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Comparing it to other vendors, it seems to be affordable. So, it is worth the money."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
8%
Financial Services Firm
21%
Government
10%
Construction Company
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your primary use case for Quest Recovery Manager for Active Directory?
We use Quest Recovery Manager for Active Directory to test disaster recovery, and we use it to restore objects as they get deleted by mistake or mistakes happen.
What needs improvement with Quest Recovery Manager for Active Directory?
One of the things they can do is give the user the ability to skip the prechecks and verifications.
What advice do you have for others considering Quest Recovery Manager for Active Directory?
Be willing to pay the extra money. I'd rate the solution ten out of ten.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
American Airlines, Bank of America, Ebay, intel, Uber, at&t, Ford, Microsoft, Visa, Barclays, Mars, Merck
Find out what your peers are saying about Arcserve UDP vs. Recovery Manager for Active Directory and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.