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Arcserve UDP vs Recovery Manager for Active Directory comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (23rd), Disaster Recovery (DR) Software (16th)
Recovery Manager for Active...
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Active Directory Recovery (1st)
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
KF
Senior Operations Manager at Procter & Gamble
Offers zero-touch or zero-intervention aspects, stable and easy to setup
Inside the console, when you change something in the computer collection, there's no history or log showing what's been done. For example, if I add or remove a domain controller from the compare collection, the console doesn't record the time or the user who made the change. This makes it difficult to manage the console, especially for auditing purposes. It lacks login capability within Recovery Manager for Active Directory. This means if I delegate tasks to a level two or an interim level three technician, and they make a mistake, it's difficult to track. Ideally, I'd like to monitor who makes changes within the console to ensure proper management. Currently, that kind of capability isn't available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable."
"The backup is the most valuable feature. It also makes storage very easy."
"The standard backup and restore feature is most used."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable features are the replication to the cloud and the deduplication."
"The ease of use is the best feature of the product."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The ROI is very good because of the speed of the backup."
"I like the zero-touch or zero-intervention aspect the most when it comes to performing a forest restoration (FOHO). It is really automated. If you set everything correctly, it will restore your forest without any manual steps."
"The feature that automates most of the tasks is the most valuable since you do not have to worry about making sure that you follow the steps one by one manually during a disaster."
"Our impression of the solution for providing a clean, malware-free recovery and protecting our AD backups from compromise is that it is probably one of the best options available."
 

Cons

"Licensing can be quite difficult."
"It takes much time to verify and consolidate images for backups."
"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."
"The initial setup was complex."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"One of the things they can do is give the user the ability to skip the prechecks and verifications."
"Inside the console, when you change something in the computer collection, there's no history or log showing what's been done. For example, if I add or remove a domain controller from the compare collection, the console doesn't record the time or the user who made the change. This makes it difficult to manage the console, especially for auditing purposes. It lacks login capability within Recovery Manager for Active Directory."
"I identified a gap with their Recovery Manager for AD Forest Edition. That software can't recover for us if we have a complete malware/ransomware-type scenario where we lose all our domain controllers. If you lose the entire forest, you can't get it back up with the Forest Edition. You have to use their Disaster Recovery Edition."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"The solution is expensive."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of this product is high and it should be lower."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing is moderate."
"Comparing it to other vendors, it seems to be affordable. So, it is worth the money."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What do you like most about Quest Recovery Manager for Active Directory?
I like the zero-touch or zero-intervention aspect the most when it comes to performing a forest restoration (FOHO). It is really automated. If you set everything correctly, it will restore your for...
What is your primary use case for Quest Recovery Manager for Active Directory?
We use Quest Recovery Manager for Active Directory to test disaster recovery, and we use it to restore objects as they get deleted by mistake or mistakes happen.
What is your experience regarding pricing and costs for Quest Recovery Manager for Active Directory?
The pricing is in the middle. Comparing it to other vendors, it seems to be affordable. So, it is worth the money.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
American Airlines, Bank of America, Ebay, intel, Uber, at&t, Ford, Microsoft, Visa, Barclays, Mars, Merck
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