Arcserve UDP vs Iron Mountain Connect comparison

Arcserve and Iron Mountain are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Iron Mountain is ranked #66. Arcserve holds a 1.2% mindshare in BRS, compared to Iron Mountain’s 0.3% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
2,352 Comparison Views

84% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

482 Views
448 Comparison Views

100% willing to recommend

Arcserve UDP

Iron Mountain Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Iron Mountain Connect compete in the data protection category. Iron Mountain Connect seems to have the upper hand due to its specialized features that users find valuable.

Features: Arcserve UDP offers comprehensive backup and recovery capabilities, data deduplication, and virtual machine protection. Iron Mountain Connect provides robust data archiving, regulatory compliance features, and cloud storage integration.

Room for Improvement: Arcserve UDP users point out the need for better integration with other systems, enhanced user interface, and more detailed analytics. Iron Mountain Connect users suggest improvements in its interface, reporting tools, and mobile application features.

Ease of Deployment and Customer Service: Arcserve UDP receives favorable feedback on its deployment process but mixed reviews on customer service responsiveness. Iron Mountain Connect is praised for its straightforward deployment and strong customer support.

Pricing and ROI: Arcserve UDP users find it cost-effective with a good ROI, but note that initial setup costs are high. Iron Mountain Connect users consider the investment worthwhile despite higher pricing, due to its robust features and strong ROI.

To learn more, read our detailed Arcserve UDP vs. Iron Mountain Connect Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

Iron Mountain Connect

Ranking in Backup and Recovery

66th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Iron Mountain Connect is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend it if there is a general case."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"It allows us to back up all the servers and centrally manage them."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The backup is the most valuable feature. It also makes storage very easy."

"The ease of use is the best feature of the product."

"It is very stable."

More Arcserve UDP pros

"The most valuable feature for me is the policy management capabilities"

Cons

"The solution's reporting could be improved and should provide customized reports."

"Every time I change the disc, I have to do a full backup."

"They could work on their marketing approach. I don't see many people leveraging it."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"The technical support of the product is an area of concern where improvements are required."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

More Arcserve UDP cons

"I would like to see more integration with different platforms."

Pricing and Cost Advice

"The solution is priced well compared to other solutions."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"As an MSP partner, I believe that the prices are fair."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"There is an annual license required for this solution and it is priced well."

"The price of this product is high and it should be lower."

"Pricing is most likely comparable."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

More Arcserve UDP pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

14%

Legal Firm

12%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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Comparisons

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Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

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IBM Spectrum Protect vs Iron Mountain Connect

Compared 37% of the time

Veeam Data Platform vs Iron Mountain Connect

Compared 35% of the time

MSP360 Backup vs Iron Mountain Connect

Compared 28% of the time

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Product Reports

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

June 2025

Download Iron Mountain Connect product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

University of La Verne

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

July 2025

Free Report: Arcserve UDP vs. Iron Mountain Connect

Find out what your peers are saying about Arcserve UDP vs. Iron Mountain Connect and other solutions. Updated: July 2025.

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