Arcserve UDP vs Iron Mountain Connect comparison

Arcserve and Iron Mountain are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while Iron Mountain is ranked #62. Arcserve holds a 1.1% mindshare in BRS, compared to Iron Mountain’s 0.7% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

939 Views
911 Comparison Views

100% willing to recommend

Arcserve UDP

Iron Mountain Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Iron Mountain Connect compete in the data protection category. Iron Mountain Connect seems to have the upper hand due to its specialized features that users find valuable.

Features: Arcserve UDP offers comprehensive backup and recovery capabilities, data deduplication, and virtual machine protection. Iron Mountain Connect provides robust data archiving, regulatory compliance features, and cloud storage integration.

Room for Improvement: Arcserve UDP users point out the need for better integration with other systems, enhanced user interface, and more detailed analytics. Iron Mountain Connect users suggest improvements in its interface, reporting tools, and mobile application features.

Ease of Deployment and Customer Service: Arcserve UDP receives favorable feedback on its deployment process but mixed reviews on customer service responsiveness. Iron Mountain Connect is praised for its straightforward deployment and strong customer support.

Pricing and ROI: Arcserve UDP users find it cost-effective with a good ROI, but note that initial setup costs are high. Iron Mountain Connect users consider the investment worthwhile despite higher pricing, due to its robust features and strong ROI.

To learn more, read our detailed Arcserve UDP vs. Iron Mountain Connect Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Iron Mountain Connect

Ranking in Backup and Recovery

62nd

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Iron Mountain Connect is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
Iron Mountain Connect	0.7%
Other	98.2%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's deployment process was straightforward."

"The recovery part of the product is very good."

"Our customers are happy with the product’s functionality."

"The product provides instant and virtual standbys."

"I would recommend it if there is a general case."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable feature of Arcserve UDP is its decompression capability."

More Arcserve UDP pros

"The most valuable feature for me is the policy management capabilities"

Cons

"A lot of their new technologies are not very good."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"The technical support of the product is an area of concern where improvements are required."

"The solution's reporting could be improved and should provide customized reports."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

More Arcserve UDP cons

"I would like to see more integration with different platforms."

Pricing and Cost Advice

"The solution is priced well compared to other solutions."

"In comparison to other vendors, it is a low-cost solution."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"Pricing is most likely comparable."

"I do not work with the pricing or licensing issues of the solution for our organization."

"It is approximately $400 to purchase a virtual service outright."

"I feel that the product is fairly priced."

More Arcserve UDP pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

Retailer

17%

Financial Services Firm

13%

Legal Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 13% of the time

Rubrik vs Arcserve UDP

Compared 5% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Igneous DataProtect vs Iron Mountain Connect

Compared 14% of the time

Veeam Data Platform vs Iron Mountain Connect

Compared 12% of the time

MSP360 Backup vs Iron Mountain Connect

Compared 11% of the time

Commvault Cloud vs Iron Mountain Connect

Compared 10% of the time

Barracuda Backup vs Iron Mountain Connect

Compared 8% of the time

More Iron Mountain Connect Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

January 2026

Download Iron Mountain Connect product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

University of La Verne

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

December 2025

Free Report: Arcserve UDP vs. Iron Mountain Connect

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