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Arcserve UDP vs Iron Mountain Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
31st
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
Iron Mountain Connect
Ranking in Backup and Recovery
60th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of Iron Mountain Connect is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Iron Mountain Connect0.8%
Other98.0%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is its decompression capability."
"The most valuable features are the replication to the cloud and the deduplication."
"The ease of use is the best feature of the product."
"The backup is the most valuable feature. It also makes storage very easy."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."
"Global deduplication is the best feature of this solution."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
"The most valuable feature for me is the policy management capabilities"
 

Cons

"We could not go into granular details of retrieving backup information."
"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"We have to use a Microsoft hypervisor for installation which is expensive."
"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
"I would like to see more integration with different platforms."
 

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"In comparison to other vendors, it is a low-cost solution."
"Pricing is most likely comparable."
"It is approximately $400 to purchase a virtual service outright."
"As an MSP partner, I believe that the prices are fair."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
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Top Industries

By visitors reading reviews
Construction Company
11%
Computer Software Company
11%
Manufacturing Company
10%
Marketing Services Firm
7%
Construction Company
16%
Retailer
12%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
University of La Verne
Find out what your peers are saying about Arcserve UDP vs. Iron Mountain Connect and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.