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Arcserve UDP vs Iron Mountain Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Iron Mountain Connect
Ranking in Backup and Recovery
69th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Iron Mountain Connect is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
RB
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"I like the tool's speed."
"It is a very stable solution...It is a scalable solution."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"Easy restoration and the solution works quickly."
"It is very stable."
"The product's deployment process was straightforward."
"The most valuable feature for me is the policy management capabilities"
 

Cons

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The solution's reporting could be improved and should provide customized reports."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Its interface can be improved. I find it unintuitive."
"Every time I change the disc, I have to do a full backup."
"I would like to see more integration with different platforms."
 

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The pricing is moderate."
"I feel that the product is fairly priced."
"The solution is not very expensive, but it is not cheap."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
University of La Verne
Find out what your peers are saying about Arcserve UDP vs. Iron Mountain Connect and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.