Arcserve UDP vs Iron Mountain Connect comparison

Arcserve and Iron Mountain are both solutions in the Backup and Recovery category. Arcserve is ranked #24 with an average rating of 6.8, while Iron Mountain is ranked #66. Arcserve holds a 1.1% mindshare in BRS, compared to Iron Mountain’s 0.5% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,434 Views
2,118 Comparison Views

84% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

639 Views
607 Comparison Views

100% willing to recommend

Arcserve UDP

Iron Mountain Connect

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Iron Mountain Connect compete in the data protection category. Iron Mountain Connect seems to have the upper hand due to its specialized features that users find valuable.

Features: Arcserve UDP offers comprehensive backup and recovery capabilities, data deduplication, and virtual machine protection. Iron Mountain Connect provides robust data archiving, regulatory compliance features, and cloud storage integration.

Room for Improvement: Arcserve UDP users point out the need for better integration with other systems, enhanced user interface, and more detailed analytics. Iron Mountain Connect users suggest improvements in its interface, reporting tools, and mobile application features.

Ease of Deployment and Customer Service: Arcserve UDP receives favorable feedback on its deployment process but mixed reviews on customer service responsiveness. Iron Mountain Connect is praised for its straightforward deployment and strong customer support.

Pricing and ROI: Arcserve UDP users find it cost-effective with a good ROI, but note that initial setup costs are high. Iron Mountain Connect users consider the investment worthwhile despite higher pricing, due to its robust features and strong ROI.

To learn more, read our detailed Arcserve UDP vs. Iron Mountain Connect Report (Updated: September 2025).

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

September 2025

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

24th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Iron Mountain Connect

Ranking in Backup and Recovery

66th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Iron Mountain Connect is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
Iron Mountain Connect	0.5%
Other	98.4%

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

Read full review

Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The ROI is very good because of the speed of the backup."

"Global deduplication is the best feature of this solution."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"Easy restoration and the solution works quickly."

"I like the tool's speed."

"The product provides instant and virtual standbys."

More Arcserve UDP pros

"The most valuable feature for me is the policy management capabilities"

Cons

"Licensing can be quite difficult."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"Licensing is an area that needs improvement."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"The support could be more knowledgeable and faster."

"The solution can improve by allowing older versions to support the latest version of the OS."

More Arcserve UDP cons

"I would like to see more integration with different platforms."

Pricing and Cost Advice

"The solution is priced well compared to other solutions."

"The price of StorageCraft ShadowProtect is competitive in the market."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"I feel that the product is fairly priced."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The price of this product is high and it should be lower."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

More Arcserve UDP pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

869,760 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

11%

Manufacturing Company

Government

Retailer

16%

Financial Services Firm

14%

Computer Software Company

12%

Legal Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

Ask a question

Earn 20 points

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 31% of the time

Rubrik vs Arcserve UDP

Compared 11% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

HPE Zerto Software vs Arcserve UDP

Compared 6% of the time

Dell PowerProtect Data Manager vs Arcserve UDP

Compared 6% of the time

More Arcserve UDP Competitors

Igneous DataProtect vs Iron Mountain Connect

Compared 22% of the time

MSP360 Backup vs Iron Mountain Connect

Compared 19% of the time

Veeam Data Platform vs Iron Mountain Connect

Compared 19% of the time

Commvault Cloud vs Iron Mountain Connect

Compared 16% of the time

Oracle Data Guard vs Iron Mountain Connect

Compared 13% of the time

More Iron Mountain Connect Competitors

Product Reports

Buyer's Guide

Arcserve UDP

October 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

October 2025

Download Iron Mountain Connect product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

University of La Verne

Buyer's Guide

Arcserve UDP vs. Iron Mountain Connect

September 2025

Free Report: Arcserve UDP vs. Iron Mountain Connect

Find out what your peers are saying about Arcserve UDP vs. Iron Mountain Connect and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,760 professionals have used our research since 2012.

See our Arcserve UDP vs. Iron Mountain Connect report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.