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Arcserve UDP vs Dell Data Protection Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
7.9
Dell Data Protection Suite minimizes downtime, enhances recovery, reduces incidents and audit times, boosting productivity and security focus.
The essential point is its reliability and fast recovery of information from corporate equipment.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
If you have the right products in place with data recoverability, data protection strategies, and cyber resiliency strategy, customers can depend on this solution to recover their data rather than spending a lot of time and money paying ransomware to restore their data.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite justifies its ROI in cases of disaster by ensuring data availability and preventing losses in time and data.
Director - Sales & Operations at Techtrix System
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
8.5
Dell customer support is highly rated for its knowledgeable staff, quick issue resolution, and effective partner network.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
Customer support is great, as it is very easy to create different cases and quick to solve issues.
Lider Soporte Cloud at a security firm with 51-200 employees
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance.
Director - Sales & Operations at Techtrix System
It is effective and really helps solve the problem.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
8.1
Dell Data Protection Suite excels in scalability, providing flexible expansion through cluster solutions, though licensing costs can be high.
Multiple data domain storage boxes are offered by Dell for storage expansion.
Director - Sales & Operations at Techtrix System
The scalability of Dell Data Protection Suite is very good, and it can be scaled in a relatively smooth way.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
8.3
Dell Data Protection Suite is effective and stable when properly integrated, despite potential initial technical challenges.
Overall, the Dell DPS provides efficient performance when properly integrated with other infrastructures.
Director - Sales & Operations at Techtrix System
The solution is stable when it is implemented in the right way.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is stable because it is part of the solution suite from the best company for my needs.
Cloud Support at a tech company with 1-10 employees
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
Dell Data Protection Suite needs improved usability, clearer documentation, better integrations, and simplified pricing and deployment processes.
A customer with a complex environment with multiple workloads may find that a single tool cannot cover everything.
Pre Sales Manager at a tech services company with 51-200 employees
Dell Data Protection Suite is very robust and scalable, but it requires training for the IT team.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
The deployment is complex and not simplified, requiring professional expertise.
Director - Sales & Operations at Techtrix System
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Enterprise buyers had mixed experiences with Dell Data Protection Suite, citing varied pricing, setup costs, and required deployment diligence.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
The solution is very expensive, which is its main drawback compared to competition in the market.
Director - Sales & Operations at Techtrix System
When I need to deploy the different features of the solutions, I learn what the price is, where, and when to apply the licensing.
Cloud Support at a tech company with 1-10 employees
My experience with pricing, setup cost, and licensing is mixed, as I need to be aware of these details when implementing the solution.
Lider Soporte Cloud at a security firm with 51-200 employees
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Dell Data Protection Suite enhances security and efficiency with automated policies, robust encryption, multi-cloud support, and advanced analytics.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
The suite also provides a high level of encryption for data traveling between primary and disaster recovery sites, ensuring its security.
Director - Sales & Operations at Techtrix System
Immutable backups gave us confidence against ransomware, and faster VM restores improved uptime.
Cloud Support at a tech company with 1-10 employees
It provides detailed reports, centralized management, and increased data security, which simplifies audit and recovery processes.
Analista de Infraestrutura de TI at a tech vendor with 11-50 employees
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
31st
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
Dell Data Protection Suite
Ranking in Backup and Recovery
44th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of Dell Data Protection Suite is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Dell Data Protection Suite0.4%
Other98.4%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Unified backups have protected hybrid workloads and now enable rapid recovery from ransomware
Dell Data Protection Suite is the most effective solution for my needs. The best features include comprehensive backup recovery across hybrid environments, supporting physical, virtual, and cloud workloads with tools that ensure fast, efficient restores across diverse environments. The flexibility in supporting physical, virtual, and cloud workloads has been a real advantage for us. We had a legacy physical database workload running on-premises alongside a newer cloud application in Azure. Traditionally, we would have needed separate tools to protect each environment, which would have meant extra overhead and complexity. Dell Data Protection Suite has positively impacted our organization by strengthening resilience, simplifying operations, and reducing downtime. Fast recovery is a key positive outcome, as RecoveryPoint for VMs allows us to restore critical workloads to a clean point in time with snapshots within minutes, minimizing downtime during incidents. The accuracy and reliability of the output from Dell Data Protection Suite's AI are generally high, especially concerning anomaly detection and compliance reporting.
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Top Industries

By visitors reading reviews
Construction Company
11%
Computer Software Company
11%
Manufacturing Company
10%
Marketing Services Firm
7%
Construction Company
15%
Comms Service Provider
9%
Energy/Utilities Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Large Enterprise3
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Dell Data Protection Suite?
The solution is very expensive, which is its main drawback compared to competition in the market.
What needs improvement with Dell Data Protection Suite?
From a data protection perspective, Dell is moving away from Dell Data Protection Suite to focus on PowerProtect Data Manager. The idea here is the silos kind of architecture because Dell Data Prot...
What is your primary use case for Dell Data Protection Suite?
Dell Data Protection Suite will be mainly used for backup and recovery solutions.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Information Not Available
Find out what your peers are saying about Arcserve UDP vs. Dell Data Protection Suite and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.