Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs BDRShield comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
7.2
BDRShield offers backup efficiency and protection, but users face significant initial costs and delayed financial benefits.
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
6.9
BDRShield's customer service has mixed reviews, with delays in responses but generally helpful technical support despite time zone challenges.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
Not needing technical support is even better than good technical support.
Director at Switact
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.2
BDRShield is scalable across environments, supporting large data volumes and future growth, with potential hardware upgrades for optimal performance.
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
7.5
BDRShield is generally stable with minor Linux issues; praised for reliable notifications and excellent Vembu support.
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
BDRShield faces criticism for its complex UI, lacking features, support issues, and limited integration and stability options.
There could always be little things that could still be fixed or improved for stability.
Director at Switact
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
BDRShield provides cost-effective, flexible pricing options with some licensing complexity, praised for affordability and user-friendly experience.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
BDRShield excels in automatic backups, seamless integration, and storage efficiency, ensuring quick recovery and effective multi-tenant management.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
Director at Switact
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
No ranking in other categories
BDRShield
Ranking in Backup and Recovery
18th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
MSP Backup (1st)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of BDRShield is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
BDRShield0.8%
Arcserve UDP1.1%
Other98.1%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
TA
IT Director at Boom Logic
Can automatically pull the virtual machines that we have in an environment
I like the fact that BDRSuite can connect to VMware ESXi and automatically pull the virtual machines that I have in that environment. I also like that you can choose to back up the compute to the backup server or go straight to the cloud. BDRSuite enables you to recover data instantly. When we need to recover data, I only need to start a backup job or a restore job. Depending on the speed of the server and the Internet, it should be able to download the files from the cloud and split them back up the way they were like nothing ever happened. The restore options BDRSuite provides are crucial because we use it for a lot of healthcare companies that have HIPAA requirements. BDRSuite is HIPAA compliant. We need it to be readily available and accessible in case something goes wrong. It lets you schedule backups to run every 15 minutes. I don't believe you can do it at shorter intervals because there's no way the original backups will finish in 15 minutes. It allows you to adjust the schedules. For example, if you don't want it to go during certain times, you can set that up. You can also choose between a full or incremental backup. There are settings you can adjust to make it work how you want it. Incremental backup is crucial because a full backup would increase fees or affect the local server because it would back up the entire volume every time. Instead, it does one full backup—say 12 terabytes— and adds to it in increments of 100 gigabytes, 200 gigabytes, etc. Whenever you want to add a backup job, there's a wizard that pops up telling you how to make a new backup job. It asks you what you want to name it and what you want to back up. Then, it asks you if you want to schedule it. There's an interactive display on how to do that.
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Educational Organization
20%
Manufacturing Company
9%
Performing Arts
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise10
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What do you like most about BDRSuite?
The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.
What is your experience regarding pricing and costs for BDRSuite?
BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...
What needs improvement with BDRSuite?
I really don't know what could be improved about BDRSuite Backup & Replication. I've never had anything that I thought would be nice if that was possible. Every time I thought that, it was alre...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Vembu BDRSuite, BDRSuite Backup & Replication
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
Find out what your peers are saying about Arcserve UDP vs. BDRShield and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.