Arcserve UDP vs Azure Site Recovery comparison

Arcserve and Microsoft are both solutions in the Disaster Recovery (DR) Software category. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 92% of Microsoft users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

3,318 Views
1,327 Comparison Views

85% willing to recommend

Azure Site Recovery

Read 26 Azure Site Recovery reviews

2,529 Views
885 Comparison Views

92% willing to recommend

Arcserve UDP

Azure Site Recovery

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Executive Summary

We performed a comparison between Arcserve UDP and Azure Site Recovery based on real PeerSpot user reviews.

Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Arcserve UDP vs. Azure Site Recovery Report (Updated: March 2026).

Buyer's Guide

Arcserve UDP vs. Azure Site Recovery

March 2026

Download the complete report

Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

7.2

Azure Site Recovery is cost-effective, time-saving, and reliable, optimizing virtual machine processes and offering an alternative to secondary data centers.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.

Jenny Ng

Client Relationship Manager at Infomag

Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.

RituparnaBhattacharya

Senior Infrastructure Engineer at MIC Global

For more quotes and insights, download the Azure Site Recovery report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

6.4

Microsoft's Azure Site Recovery support is knowledgeable but inconsistent, with mixed reviews on response times and communication efficiency.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

Microsoft support could be improved as it rates only a five out of ten, with slow response times and a preference for email over phone communication even in severity B cases.

Ashadeep Parida

IT Manager at NTT DATA

During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.

reviewer2698704

Chief Technology Officer at a insurance company with 51-200 employees

Issues frequently require escalation.

Jenny Ng

Client Relationship Manager at Infomag

For more quotes and insights, download the Azure Site Recovery report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

7.7

Azure Site Recovery is scalable, excelling in cloud migration and disaster recovery for businesses, despite regional scalability variations.

No quotes available

For more quotes and insights, download the Arcserve UDP report

I would rate the scalability of Azure Site Recovery as a nine out of ten.

reviewer2698704

Chief Technology Officer at a insurance company with 51-200 employees

Scalability is provided because they are offering 99.95% availability.

Ashadeep Parida

IT Manager at NTT DATA

For scalability, it is fine and easy to set up.

Shashi Jeevan M P

Vice President of Delivery & Deployment at TekFriday Inc

For more quotes and insights, download the Azure Site Recovery report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

7.7

Azure Site Recovery is highly rated for stability and scalability, frequently scoring between seven and ten by users.

No quotes available

For more quotes and insights, download the Arcserve UDP report

The system did go down a couple of times, which impacted our operations.

reviewer2698704

Chief Technology Officer at a insurance company with 51-200 employees

I would rate the stability of Azure Site Recovery at eight to nine out of ten.

RituparnaBhattacharya

Senior Infrastructure Engineer at MIC Global

For more quotes and insights, download the Azure Site Recovery report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

Azure Site Recovery needs better integration, deployment, stability, security, and support, with improved logging, pricing, and platform compatibility.

No quotes available

For more quotes and insights, download the Arcserve UDP report

If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery.

Ashadeep Parida

IT Manager at NTT DATA

There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.

Jenny Ng

Client Relationship Manager at Infomag

The flexibility of Azure Site Recovery regarding integration with different IT environments is limited; it is purely an Azure platform service for business continuity, not meant for integration with other services.

Shashi Jeevan M P

Vice President of Delivery & Deployment at TekFriday Inc

For more quotes and insights, download the Azure Site Recovery report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

Azure Site Recovery offers cost-effective DR solutions despite complex billing, with average monthly site-to-site replication costs at $225.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

It was not the expensive part of our costs.

reviewer2698704

Chief Technology Officer at a insurance company with 51-200 employees

A major advantage is that you do not want to pay any more for huge costs to build a DR site.

Ashadeep Parida

IT Manager at NTT DATA

The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.

Jenny Ng

Client Relationship Manager at Infomag

For more quotes and insights, download the Azure Site Recovery report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

Azure Site Recovery is praised for seamless failover, ease of use, compatibility, but may be costly for smaller clients.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

In Azure, we can access the services remotely, and we can do DR drills or these other things with minimal cost and resource allocation.

Ashadeep Parida

IT Manager at NTT DATA

Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.

RituparnaBhattacharya

Senior Infrastructure Engineer at MIC Global

Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.

Jenny Ng

Client Relationship Manager at Infomag

For more quotes and insights, download the Azure Site Recovery report

Categories and Ranking

Arcserve UDP

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (32nd), Disaster Recovery (DR) Software (22nd)

Azure Site Recovery

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (3rd)

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Read full review

Ashadeep Parida

IT Manager at NTT DATA

Long-term user praises cost savings and reliability of disaster recovery solutions

There is only one thing to note: the agent has to be up-to-date when SCCM or any third-party tools are doing patching activities. If their agent version is mismatched and the health status is critical, you will not be able to perform your Azure Site Recovery. Recently, I worked with a mass issue related to Recovery Services Vault, and the VM support engineers are taking a lot of time to extend support to the customer. When you raise a call, they wait too long, and even if you request an engineer to set up a call for severity B cases, they are not ready to communicate over the phone, preferring email instead.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

Marketing Services Firm

Comms Service Provider

Financial Services Firm

10%

Computer Software Company

10%

Insurance Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	14

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your experience regarding pricing and costs for Azure Site Recovery?

A major advantage is that you do not want to pay any more for huge costs to build a DR site. It is very flexible and will save your cost.

See all answers

What needs improvement with Azure Site Recovery?

See all answers

What is your primary use case for Azure Site Recovery?

My main use case for Azure Site Recovery is that we are doing cross-region disaster recovery and processing.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 4% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

AWS Elastic Disaster Recovery vs Azure Site Recovery

Compared 12% of the time

Veeam Data Platform vs Azure Site Recovery

Compared 9% of the time

HPE Zerto Software vs Azure Site Recovery

Compared 8% of the time

VMware Live Recovery vs Azure Site Recovery

Compared 7% of the time

SEP Software vs Azure Site Recovery

Compared 5% of the time

More Azure Site Recovery Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2026

Download Arcserve UDP product report

Buyer's Guide

Azure Site Recovery

March 2026

Download Azure Site Recovery product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Help your business to keep doing business - even during major IT outages. Azure Site Recovery offers ease of deployment, cost effectiveness, and dependability. Deploy replication, failover, and recovery processes through Site Recovery to help keep your applications running during planned and unplanned outages. Site Recovery is a native disaster recovery as a service (DRaaS), and Microsoft been recognized as a leader in DRaaS based on completeness of vision and ability to execute by Gartner in the 2018 Magic Quadrant for Disaster Recovery as a Service.

Microsoft

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Russell Reynolds Associates, Union Insurance, Rackspace

Buyer's Guide

Arcserve UDP vs. Azure Site Recovery

March 2026

Free Report: Arcserve UDP vs. Azure Site Recovery

Find out what your peers are saying about Arcserve UDP vs. Azure Site Recovery and other solutions. Updated: March 2026.

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