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AWS Backup vs Arcserve SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve SaaS Backup
Ranking in SaaS Backup
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
AWS Backup
Ranking in SaaS Backup
4th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
27
Ranking in other categories
Cloud Backup (10th)
 

Mindshare comparison

As of June 2025, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.0%, down from 1.7% compared to the previous year. The mindshare of AWS Backup is 6.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

LN
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…
MuhammadAzhar Khan - PeerSpot reviewer
Simplify compliance and management of multiple backups with centralized cloud solutions
AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services. Also, it would be helpful if AWS Backup could integrate logs more thoroughly. This would allow not only new users but also experienced users to more easily check logs directly from AWS Backup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data application is working well, and it does manage to match data when using the data option."
"In terms of data recovery, both the performance and reliability have been excellent."
"It is an easy-to-use solution."
"It provides an easy data migration process from on-premise to cloud."
"It works well as a backup and as a service."
"The most valuable feature is its ease of use."
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"The customer service is top-notch, rated ten out of ten."
"The features of AWS Backup are very service-oriented and user-friendly."
"The auto-scaling feature and the time efficiency of setting up AWS Backup are the most valuable aspects for us."
 

Cons

"They should include the capability to back up on-premises environments."
"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
"One of the limitations of AWS Backup is that it only does file-based copying."
"There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
"The time it takes to complete the backups could be reduced."
"To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better."
"The tool is a good fit if your environment is VM-specific. However, it might not be the most suitable option if you have physical servers or an on-premise setup."
"For additional functionalities, it should be more intelligent, like more AI-capabilities."
"There are some limitations to partial backup in AWS Backup."
"The solution's reporting features and restore features can be improved."
 

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
"Our customers pay a monthly AWS fee that includes the AWS Backup service."
"The product is inexpensive."
"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."
"The pricing is decent."
"Its price is much cheaper than some vendors but more expensive than others."
"There are no licensing costs for AWS Backup. You pay only for the amount of backup storage you use and then the data transferred between regions. Overall AWS Backup is priced reasonably."
"There is a lot of flexibility with the services and pricing. The price is reasonable when compared to other products. This is very good for us."
"AWS is more expensive than some competitors like Azure."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
15%
Comms Service Provider
10%
Government
10%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arcserve SaaS Backup?
In terms of data recovery, both the performance and reliability have been excellent.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
What do you like most about AWS Backup?
The solution's most valuable features are its backup capability and tight integration with other AWS services.
What is your experience regarding pricing and costs for AWS Backup?
AWS Backup operates on a pay-as-you-go model without requiring a license.
What needs improvement with AWS Backup?
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly. To perform backups, we need to follow specific steps and queries. When refreshing, if we want to do da...
 

Overview

 

Sample Customers

Information Not Available
TransferWise
Find out what your peers are saying about AWS Backup vs. Arcserve SaaS Backup and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.