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Arcserve SaaS Backup vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve SaaS Backup
Ranking in SaaS Backup
24th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Veeam Data Cloud for Micros...
Ranking in SaaS Backup
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
Cloud Backup (3rd)
 

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.2%, up from 0.9% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 8.1%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3658.1%
Arcserve SaaS Backup1.2%
Other90.7%
SaaS Backup
 

Featured Reviews

Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of data recovery, both the performance and reliability have been excellent."
"The data application is working well, and it does manage to match data when using the data option."
"The scalability is good."
"The program has been working really well for us."
"It is a really good and intuitive solution; Veeam has developed a fantastic product, and I've never seen anything that I don't like about Veeam."
"The initial setup is pretty straightforward."
"Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement."
"One of the main features of the solution is it is easy to use."
"The customer service and support team are good."
"It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
 

Cons

"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
"They should include the capability to back up on-premises environments."
"We would like to have a single management console for all of our backups."
"The implementation of this solution needs to be improved."
"Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
"It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."
"The customer service and support response time can be improved."
"This is a cloud solution, and the speed can be slow sometimes."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"Support is quite bad. They advise too late. When we call for support, it really does take far too long for a response."
 

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
"It is an expensive product, and there is an additional cost involved in purchasing hardware. I rate the pricing an eight out of ten."
"It is not the cheapest solution in the market."
"We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision."
"Veeam Backup for Office 365 is a subscription-based solution."
"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers."
"The licensing price is quite high. It's expensive."
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
"The pricing model makes this solution more expensive than it needs to be."
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908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
What is your primary use case for Arcserve SaaS Backup?
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

Find out what your peers are saying about Arcserve SaaS Backup vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.