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Arcserve OneXafe vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve OneXafe
Ranking in Backup and Recovery
54th
Average Rating
6.0
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
File and Object Storage (24th)
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (45th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Arcserve OneXafe is 0.5%, up from 0.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve OneXafe0.5%
MSP360 Backup1.1%
Other98.4%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has improved data reliability while requiring better pricing and localized support
The most valuable features of Arcserve OneXafe are improving persistent data, which I believe is very important. I use other products too, not only Arcserve OneXafe; we use TrueNAS as well. I have utilized Arcserve OneXafe's data deduplication feature. It helps my storage efficiency significantly. The product satisfaction with this product helps with storage efficiency. Regarding Arcserve OneXafe's immutable object storage helping against ransomware, the call was not clear, and I had difficulty listening to what was discussed. Arcserve OneXafe improves precision of data. I have used Arcserve OneXafe's continuous data protection. This is beneficial for operational continuity because we use it constantly. I have no objections to Arcserve OneXafe technology; I think that is very good.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity and the ability to perform small backups are the most effective features for data protection in Arcserve OneXafe."
"The most valuable features of Arcserve OneXafe are improving persistent data, which I believe is very important, and I have utilized Arcserve OneXafe's data deduplication feature, which helps my storage efficiency significantly."
"The simplicity and the ability to perform small backups are the most effective features for data protection in Arcserve OneXafe."
"MSP360 Backup's most valuable feature is its backup interface."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"The UI is pretty good; it's very simple and very user-friendly."
"I would recommend the solution; it's a very trustworthy solution."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."
 

Cons

"Arcserve OneXafe is not used in many cases in the market that we work in."
"The price is not the best; it is too high."
"The price is not the best; it is too high. It's not the best solution in terms of price, although the solution itself is good."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface could use some updating."
 

Pricing and Cost Advice

Information not available
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve OneXafe?
Regarding pricing and setup cost, my client said all the options are very expensive. Price is always a key point for Brazilian clients, especially in retail; first of all is the cost, so the operat...
What needs improvement with Arcserve OneXafe?
There are areas that could be improved. We use other technologies for persistent data as well. So we depend on the options that create what my clients prefer in terms of technology. Arcserve OneXaf...
What is your primary use case for Arcserve OneXafe?
The main use case for this product is that I use a backup repository for persistent data. I use it exclusively for this purpose. The industry I use this for is financial, specifically Brazilian ret...
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Also Known As

StorageCraft OneBlox
Cloudberry Backup
 

Overview

 

Sample Customers

Sonic, Amazon, Kawasaki, Callaway, Drake University, Mazda, Thales, California Highway Patrol, Guggenheim, Bruker, NASA, Oregon.gov
StratX
Find out what your peers are saying about Arcserve OneXafe vs. MSP360 Backup and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.