Arcserve Backup vs Synology DSM comparison

Arcserve and Synology are both solutions in the Backup and Recovery category. Arcserve is ranked #50 with an average rating of 8.0, while Synology is ranked #14 with an average rating of 9.1. Arcserve holds a 0.3% mindshare in BRS, compared to Synology’s 1.7% mindshare. Additionally, 100% of Arcserve users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Arcserve Backup

Read 1 Arcserve Backup review

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331 Comparison Views

100% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

2,422 Views
2,398 Comparison Views

100% willing to recommend

Arcserve Backup

Synology DSM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Arcserve Backup and Synology DSM based on real PeerSpot user reviews.

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Buyer's Guide

Backup and Recovery

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve Backup

Ranking in Backup and Recovery

50th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Synology DSM

Ranking in Backup and Recovery

14th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve Backup is 0.3%, up from 0.1% compared to the previous year. The mindshare of Synology DSM is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Synology DSM	1.7%
Arcserve Backup	0.3%
Other	98.0%

Backup and Recovery

Featured Reviews

MohammadFahim

IT Specialist at Futuresoft Solutions Pvt. Ltd.

Enabling efficient management with quick deployment and cost-effective solutions while needing improved support

I assess the value of Arcserve Backup's integration with multiple operating systems to be effective only for deploying the agent, as we deploy the agent and take the backup from the backup server only. I face no issues in terms of integration with Arcserve Backup. I do use Arcserve Backup's deduplication and compression features. These features help optimize storage resources by erasing duplicate data from the storage, so if we have two or three TB storage, it will take backup around three to four months. Regarding the disaster recovery feature of Arcserve Backup, we only do a simple one server disaster recovery feature. In terms of hybrid deployment scenarios, we have mostly done this in a Windows environment, with a small amount done in Linux. On a scale from one to ten, I rate Arcserve Backup a nine.

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"Synology DSM is very easy to work and operate."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The most valuable aspect is its ability to handle multiple disks."

"The product performs well. It is easy to use and implement."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

More Synology DSM pros

Cons

"I have noticed that support needs to improve in Arcserve Backup."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"Users may lose their data if they don't configure the solution properly."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM's user interface is not quite intuitive."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"The only bothersome aspect is that the device is aging."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

More Synology DSM cons

Pricing and Cost Advice

Information not available

"The pricing varies widely, catering to a broad range of needs."

"Synology DSM is a cheap solution."

"The solution’s pricing is neither cheap nor expensive."

"The price of the solution is very good."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"Synology DSM is a free tool."

"It is quite an affordable solution."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

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What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

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What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

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What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

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Comparisons

Arcserve UDP vs Arcserve Backup

Compared 61% of the time

More Arcserve Backup Competitors

Veeam Data Platform vs Synology DSM

Compared 11% of the time

UrBackup vs Synology DSM

Compared 9% of the time

GoodSync For Business vs Synology DSM

Compared 8% of the time

NetApp SnapCenter vs Synology DSM

Compared 7% of the time

SyncBack Pro vs Synology DSM

Compared 6% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Backup and Recovery

August 2025

Download Arcserve Backup product report

Buyer's Guide

Synology DSM

August 2025

Download Synology DSM product report

Also Known As

No data available

Synology DiskStation Manager (DSM)

Overview

Arcserve Backup ensures data protection and recovery, backing up critical business data for continuity and reliable disaster recovery. Supporting physical, virtual, and cloud environments with platform integration, it manages and safeguards sensitive information efficiently.

Arcserve Backup is recognized for its robust performance in data management, providing a comprehensive approach to protecting and recovering crucial business data. It integrates seamlessly with various environments, ensuring that data remains secure across physical, virtual, and cloud platforms. Users highlight its ability to scale efficiently and support multiple storage types. Additionally, the ease of automating and scheduling backups simplifies the data management process, offering a reliable solution for sensitive information.

What are the most valuable features?

Reliable Data Protection: Ensures seamless backup and recovery of critical business data
Efficient Scalability: Adapts to growing data needs
Comprehensive Environment Support: Compatible with physical, virtual, and cloud platforms
Easy Automation: Simplifies scheduling and managing backups
Robust Security: Protects sensitive data effectively

What benefits or ROI should users look for in the reviews?

Business Continuity: Minimizes downtime during recovery
Time Savings: Streamlines backup processes
Cost Efficiency: Reduces overall data protection costs
Data Security: Enhances protection against data breaches

Arcserve Backup sees implementation in various industries, from healthcare to finance, ensuring data integrity and compliance with industry regulations. Organizations appreciate its scalability, allowing for seamless integration with existing infrastructures, and its ability to protect a wide array of sensitive information across different sectors.

Arcserve

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: August 2025.

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