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Arc XP Experience Platform vs Box - Intelligent Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arc XP Experience Platform
Ranking in Digital Asset Management
5th
Average Rating
9.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
AI Content Creation (9th)
Box - Intelligent Content M...
Ranking in Digital Asset Management
4th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (10th), Document Management Software (5th), Content Collaboration Platforms (8th)
 

Mindshare comparison

As of August 2026, in the Digital Asset Management category, the mindshare of Arc XP Experience Platform is 3.0%, up from 1.7% compared to the previous year. The mindshare of Box - Intelligent Content Management is 3.6%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Asset Management Mindshare Distribution
ProductMindshare (%)
Box3.6%
Arc XP Experience Platform3.0%
Other93.4%
Digital Asset Management
 

Featured Reviews

Maxime Topolov - PeerSpot reviewer
Co-Founder, CEO at Code.store
Manage extensive content workflows with user-friendly interface and WebScan feature
What we appreciate about Arc XP is its comprehensiveness. For media organizations with numerous content contributors, creators, and curators, Arc offers a complete solution that addresses all their needs. It provides all the necessary tools for managing extensive content workflows, which we find particularly valuable. Another standout feature is its user-friendly interface. It’s very intuitive, similar to Microsoft Word, making it accessible for journalists and content creators who may not have technical expertise. Lastly, the WebScan feature is exceptional. It functions like a newsroom project management tool, helping to organize and track content planning and workflow. This feature is unique to Arc and is highly beneficial for editorial planning.
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s very intuitive, similar to Microsoft Word, making it accessible for journalists and content creators who may not have technical expertise."
"Arc XP Experience Platform is easy to use and flexible for creating different components in the front end."
"We can provide controlled access to documents using the product."
"I like that Box makes it easy to deploy virtual machines."
"The most valuable feature of Box is security."
"The best features of Box for me include the structured file organizing, which is the most important part I found, and apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me."
"Customer Service: Great! Technical Support: Technical support people really know their stuff, Great service."
"Customer service is top notch with having a dedicated customer success manager assigned to the account."
"You can upload your bin, upload your files quickly, and download your files quickly, and you can use it on your own, on an iPad, or on your mobile phones whenever you wish to."
"They're the most compliant company we've ever encountered."
 

Cons

"For a small site, Arc XP Experience Platform is not worth it."
"Arc XP could add structured content."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"I would like to see the below additional features: Disposition features, record management and retention policies in this application."
"The upload speed needs improvement."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"It could be cheaper."
"One thing that Box would benefit from is a records management component."
"Search function remove layers."
"Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box."
 

Pricing and Cost Advice

Information not available
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"Box's pricing is excellent."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Box needs to improve with their pricing in terms of licensing costs."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"My organization pays for the license."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Arc XP Experience Platform?
Arc XP Experience Platform pricing is high, yet you get a lot in return. The price may increase depending on your data usage and the number of modules you integrate.
What needs improvement with Arc XP Experience Platform?
For a small site, Arc XP Experience Platform is not worth it. The cost is high. It's better suited for larger sites with more users. They give you all the back end, so you don’t need to build a lot...
What is your primary use case for Arc XP Experience Platform?
We use Arc XP Experience Platform on the front end. In the back end, we use Amazon's service and React to create all the components.
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
 

Overview

 

Sample Customers

Information Not Available
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Arc XP Experience Platform vs. Box - Intelligent Content Management and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.