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AppRiver Email Security vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppRiver Email Security
Ranking in Email Security
37th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sophos Email
Ranking in Email Security
17th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (4th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of AppRiver Email Security is 0.7%, down from 0.8% compared to the previous year. The mindshare of Sophos Email is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.6%
AppRiver Email Security0.7%
Other97.7%
Email Security
 

Featured Reviews

John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"The anti-malware, risk scanning has been pretty spot on."
"I found the user interface friendly."
"There are quite a number of features in this solution, including VIP protection, time of click protection, the Sandstorm feature, and smart banners that help us know whether the email has malicious content."
"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."
"Sophos Email is in the cloud and integrated with its firewall."
"It filtered most of the spam and junk emails and quarantined them."
"Sophos Email is a stable solution."
"The anti-spam functionality of Sophos Email is good."
 

Cons

"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Technical support is no longer as good as it once was."
"The tool’s stability should be improved."
"Sophos lacks real-time support, which would be a help to us."
"The solution has not found a way to block certain kinds of phishing emails."
"The solution's sandboxing and spam control features could be improved."
"Their technical support is slow to respond."
"The solution should be able to support the cloud environment."
"Sophos Email can improve mail security."
"Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it."
 

Pricing and Cost Advice

"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"Sophos Email is neither cheap nor expensive."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
"The product is cheaper compared to other solutions."
"We use exchange licenses, for which we get immediate support from Sophos."
"Sophos Email is a little expensive for us, but it's necessary. We have a subscription and renew it every three years."
"Licensing is paid on a yearly basis."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
11%
Outsourcing Company
11%
Retailer
9%
Outsourcing Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
 

Also Known As

AppRiver Advanced Email Security
Sophos Email Security
 

Overview

 

Sample Customers

IHMC
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about AppRiver Email Security vs. Sophos Email and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.