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AppNeta by Broadcom vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppNeta by Broadcom
Ranking in Network Monitoring Software
36th
Ranking in Cloud Monitoring Software
27th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Digital Experience Monitoring (DEM) (9th), DX NetOps (3rd)
New Relic
Ranking in Network Monitoring Software
18th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Infrastructure Monitoring (12th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (5th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.7%, down from 0.7% compared to the previous year. The mindshare of New Relic is 2.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Cliff Chapman - PeerSpot reviewer
Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is
They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is very good."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"The stability of New Relic APM is very good."
"You don't have to go through a list of 500 servers."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The product allows the developer to see the actual problems in the applications."
"The most valuable features of New Relic are the reports and ease of use."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The monitoring so far has been good and we are happy with it."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
 

Cons

"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"Instead of integrating with other people, they should expand their interior capabilities."
"I think some of the product's documentation has shortcomings and needs improvement."
"It would be nice if there were pre-made dashboards."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The connectivity between legacy and newer cloud applications is not great."
"Compared to their competitors, they are missing some features at the moment."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
 

Pricing and Cost Advice

"It's worth the money."
"I find the solution's price to be fairly good."
"AppNeta by Broadcom is not expensive."
"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."
"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."
"Broadcom software is always a little expensive because they provide quality."
"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"We're paying for the New Relic APM license annually."
"It would be nice if we could buy it annually instead of monthly."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"Because of budget, we are not using the mobile app part of this tool."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"I loved this product, but we can no longer afford it, so we dropped it."
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Top Industries

By visitors reading reviews
Computer Software Company
45%
Financial Services Firm
12%
Manufacturing Company
9%
Real Estate/Law Firm
5%
Educational Organization
19%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about AppNeta?
The product helps us understand networks and user experience. It helps us to understand the issues.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about AppNeta by Broadcom vs. New Relic and other solutions. Updated: July 2025.
861,490 professionals have used our research since 2012.