Appian and BMC TrueSight Orchestration are competitive solutions in the process automation category. Appian seems to have the upper hand due to better customization, flexibility, pricing, and support.
Features: Appian offers a robust forms builder that allows a developer to build once and deploy to all browsers and native iOS and Android apps automatically, facilitating rapid development with low-code. The platform provides easy-to-build case management with Records and Related Actions, offering integrated and intuitive usage. BMC TrueSight Orchestration provides advanced analytics and comprehensive monitoring tools, strong integration features with open API support for seamless interactions with other solutions, and a user-friendly interface that supports accessibility and exporting options.
Room for Improvement: Appian can enhance its advanced analytics and comprehensive real-time monitoring features to compete more directly with BMC. Additional customization features in user interfaces and support for more complex IT processes could enhance its offering. BMC TrueSight Orchestration could improve its deployment speed and simplify integration processes for businesses with fewer IT resources. The platform may also benefit from more direct customization capabilities to compete with Appian's flexibility, and offering competitive pricing packages could broaden its appeal to smaller enterprises.
Ease of Deployment and Customer Service: Appian provides a straightforward deployment process and responsive support, making it appealing for businesses seeking quick integration. BMC TrueSight Orchestration, while more complex, offers extensive documentation and support to ensure smooth implementation, catering to IT-focused enterprises. The difference lies in Appian's simplicity and speed compared to BMC's detailed support framework.
Pricing and ROI: Appian presents a competitive setup cost and high ROI through low-code development advantages and efficient process automation. It is more cost-effective for rapid deployment. BMC TrueSight Orchestration requires a larger initial investment due to its advanced features but offers a substantial ROI for enterprises seeking comprehensive IT management solutions. Appian focuses on cost-effectiveness for quick deployment, whereas BMC emphasizes long-term value through sophisticated IT capabilities.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.
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