AppDynamics vs AppDynamics Browser Real-User Monitoring comparison

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19,417 views|12,620 comparisons
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Executive Summary

We performed a comparison between AppDynamics and AppDynamics Browser Real-User Monitoring based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics vs. AppDynamics Browser Real-User Monitoring Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution helps us save a lot of time on certain tasks.""Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard.""The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site.""We are able to correlate performance between tiers.""The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company.""AppDynamics has been stable.""Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality.""That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."

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"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.""We can see the customer's path from their computer to the backend systems.""We used AppDynamics to identify gaps and bottlenecks in the software.""The most valuable feature is that we can see how our end-users are interacting with our application across regions.""The most valuable feature is the end-user monitoring.""The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.""AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.""It provides a lot of data, so it helps businesses identify their user base."

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Cons
"The UI could use a little help.""At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software.""The initial setup could be easier.""I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well... when I'm looking at problems and have found a problem that I know I need to address. I could flag it off and have AppDynamics estimate how long a person would have taken to find that without it. That would give me a lot of leverage for justifying the existence of APM, which I really need.""The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents.""In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing.""The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see.""Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."

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"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.""AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites.""If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions.""What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.""While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.""The pricing falls within the mid-range category.""We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.""They do not have robust documentation."

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Pricing and Cost Advice
  • "The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
  • "As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
  • "It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
  • "It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
  • "Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
  • "It would be better if there were more solutions incorporated into the base price. ​"
  • "The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
  • "Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
  • More AppDynamics Pricing and Cost Advice →

  • "This price of this product is expensive."
  • "AppDynamics is more expensive than competitors."
  • "AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
  • "AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
  • "We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
  • "The pricing needs to come down."
  • More AppDynamics Browser Real-User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
    Top Answer:The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment is… more »
    Top Answer:In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements… more »
    Ranking
    Views
    19,417
    Comparisons
    12,620
    Reviews
    22
    Average Words per Review
    459
    Rating
    7.9
    Views
    719
    Comparisons
    566
    Reviews
    7
    Average Words per Review
    649
    Rating
    8.3
    Comparisons
    Also Known As
    AppD, AppDynamics APM
    Learn More
    AppDynamics
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    Overview

    AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

    AppDynamics Features

    AppDynamics has many valuable key features. Some of the most useful ones include:

    • Code level visibility
    • Dynamic baselining
    • Powerful alerting
    • Visibility and control
    • Quick installation
    • Mobile real-user monitoring
    • Browser real-user monitoring
    • Application performance management
    • Database agents
    • Server visibility
    • Trend database performance over time
    • Data retention
    • Monitors multiple platforms
    • Troubleshoots performance issues
    • Synthetic monitoring
    • Continuously monitors in a high-volume environment

    AppDynamics Benefits

    There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

    • Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.
    • Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.
    • Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.
    • Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

    Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

    PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

    Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

    David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

    How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

    Sample Customers
    Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Computer Software Company11%
    Manufacturing Company7%
    Aerospace/Defense Firm6%
    VISITORS READING REVIEWS
    Educational Organization40%
    Financial Services Firm17%
    Computer Software Company10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm22%
    Retailer7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise45%
    Large Enterprise47%
    REVIEWERS
    Small Business38%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    AppDynamics vs. AppDynamics Browser Real-User Monitoring
    March 2024
    Find out what your peers are saying about AppDynamics vs. AppDynamics Browser Real-User Monitoring and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Monitoring (APM) and Observability with 14 reviews. AppDynamics is rated 8.2, while AppDynamics Browser Real-User Monitoring is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray. See our AppDynamics vs. AppDynamics Browser Real-User Monitoring report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.