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ITRS Geneos vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
34th
Ranking in IT Infrastructure Monitoring
48th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (69th)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
249
Ranking in other categories
IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.3%, up from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The clean and colorful UI and easy to use options like snooze and active times."
"I always appreciate Geneos's stability and ease of use."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Technical support is helpful."
"AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions."
"Provides good overall application performance and transaction errors."
"It has been stable, scalable and manageable."
"The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues."
"The solution helps us provide a better user experience to our customers."
"The customer service and support are helpful and responsive."
"The most valuable feature of AppDynamics is that we can see all query times. If a particular query is taking too much time, we can alert it."
 

Cons

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"The ITA, the post-incident analytics, could be improved."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"This solution is expensive."
"The limitations are often due to the vendors not supplying all the profiling features to AppDynamics."
"AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions."
"SQL statement monitoring"
"The product’s dashboard could be more easy to implement."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive."
"This product has an issue with initial lag upon opening that we would like to see improved."
 

Pricing and Cost Advice

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Pricing and licensing is based on the requirements."
"You will get the best price if you get a single global deal."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The pricing seems reasonable. We're happy enough with it."
"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."
"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
"As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
"In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
"I would say the solution is affordable because it is widely used across financial service sectors."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"AppDynamics is more expensive than competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
74%
Computer Software Company
7%
University
5%
Construction Company
2%
Financial Services Firm
24%
Educational Organization
20%
Computer Software Company
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about ITRS Geneos vs. Splunk AppDynamics and other solutions. Updated: May 2025.
859,687 professionals have used our research since 2012.