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Apigee vs IBM API Connect vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Apigee optimizes API management, improving security and collaboration, yielding high ROI despite costs, and leveraging Google's robust support.
Sentiment score
6.9
IBM API Connect enhances profitability and efficiency by reducing development time, improving security, and enabling seamless system integration.
Sentiment score
6.6
Microsoft Azure API Management boosts efficiency and cost savings, enhancing performance through streamlined integration and management of APIs.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Proper configuration of the solution, implementation strategy and correct scaling tier selection are other factors that influence the ROI.
It helps connect all multi-environment applications to a single dashboard and give beautiful reports.
If I am working in AWS and with Azure, I see that Azure is much easier and helps save time while also being able to manage and deploy the API services.
 

Customer Service

Sentiment score
6.3
Apigee's customer service is praised for responsiveness but needs improvement in consistent handling of escalated issues.
Sentiment score
6.4
IBM API Connect support is proactive and expert but variable in speed, with regional availability challenges noted by users.
Sentiment score
6.7
Microsoft Azure API Management customer service is helpful but varies in efficiency, with suggestions for improved response times and support quality.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
Support is excellent when it comes to APIC.
The documentation from Microsoft helps our company to solve issues on our own.
The initial support engineers are often not qualified.
I logged an incident, and it was resolved promptly within three hours.
 

Scalability Issues

Sentiment score
7.6
Apigee's scalable architecture supports high transaction volumes and large user bases, leveraging Kubernetes and cloud integration for enterprises.
Sentiment score
7.4
IBM API Connect offers excellent scalability through on-premise and cloud solutions, supporting enterprise-level operations and customization features.
Sentiment score
7.9
Microsoft Azure API Management excels in scalability and integration, despite cost concerns, with high user ratings for performance.
Adding extra Cassandra databases is complex.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow.
There are no limitations to adding any number of devices.
Microsoft Azure API Management is extremely scalable.
 

Stability Issues

Sentiment score
8.1
Apigee is a highly stable platform with excellent reliability, frequent updates, and robust support, achieving a nine out of ten rating.
Sentiment score
7.3
IBM API Connect is generally stable and reliable, especially in government and banking, despite occasional upgrade issues.
Sentiment score
8.0
Microsoft Azure API Management is highly stable and reliable, with few bugs and minimal downtime, enhancing operational effectiveness.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
I can't guarantee its stability or flexibility until all our databases and financial systems are integrated.
Microsoft Azure API Management is very stable.
With high scalability and availability, it supports many users and endpoints without significant issues.
 

Room For Improvement

Apigee needs better role-based access, integration capabilities, documentation, security, pricing, technical support, and user interface enhancements.
IBM API Connect needs better integration, automation, monitoring, documentation, and usability, facing issues in setup, costs, and support.
Microsoft Azure API Management requires improvements in integration, customization, security, scalability, deployment options, pricing, documentation, and user resources.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
Examples include the lack of connectivity to MQ.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
It's quite expensive, which could be a barrier for some users.
Documentations for the product should include examples of implementation.
 

Setup Cost

Apigee is costly, suited for large enterprises, with pricing based on usage and offering flexible subscription and tiered packages.
IBM API Connect offers scalable solutions with high costs, suitable for large enterprises, available in SaaS and on-premise versions.
Microsoft Azure API Management offers competitive pricing for lower tiers, but premium levels are costly due to additional features.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
Pricing depends on how many instances run across environments.
It's an expensive solution.
However, once you scale up to your full volume, it'll be more expensive.
Microsoft Azure is an expensive solution not for the large enterprises but for medium and small.
 

Valuable Features

Apigee offers robust API management, strong security, scalability, easy deployment, extensive analytics, and seamless cloud integration with customization options.
IBM API Connect excels with strong security, integration, usability, analytics, flexibility, and scalability, enhancing API management and monetization.
Azure API Management is lauded for ease of setup, integration, security, user management, and comprehensive API lifecycle management features.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
The platform's most valuable features are its rule-based permissions and comprehensive API lifecycle management capabilities.
The ability to create a subscription model for APIs allows companies to monetize valuable data and share it securely.
The analytics phase of API Management is very beneficial for tracking API usage and identifying suspicious users.
 

Mindshare comparison

As of June 2025, in the API Management category, the mindshare of Apigee is 13.4%, down from 15.4% compared to the previous year. The mindshare of IBM API Connect is 6.4%, up from 6.3% compared to the previous year. The mindshare of Microsoft Azure API Management is 17.1%, down from 19.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Featured Reviews

ShawkyFoda  - PeerSpot reviewer
Provides high visibility and control with good traffic monitoring
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability. The replication process between Master and Slave for disaster recovery takes too long. Dependencies on analytics impact the performance of the user interface, which should be separate. The complex setup process on-premises, especially with multi-node installations, could also be improved. Additional control in product declarations, based on operations like POST and GET, is needed.
Shanmugasundaram Shanmuganathan - PeerSpot reviewer
Offers basic API orchestration and provides robust security and governance features
While Azure API Management offers configurable scalability, IBM API Connect relies on Kubernetes clusters. This might seem manual and require defining cluster instances upfront, but it's completely customizable and not on-the-fly scaling. It's completely custom-driven, not on-the-fly scaling, which some may consider cumbersome. Overall, I would rate the scalability an eight out of ten. Almost all applications we've been exposing lately go through this middleware, so it's used extensively. There are around sixty applications directly using it, but six Kubernetes clusters serve those applications. It's heavily used for integration, including system-to-system integration and product integrations. Our usage has been increasing year-on-year based on our needs.
Praveen_Srivastava - PeerSpot reviewer
Streamlined operations with gateway and authentication features
Azure API Management has helped streamline our operations by acting as a gateway for upstream and downstream applications. It provides authentication and authorization, ensuring that both verified and suspicious users are managed efficiently. The use of analytics within API Management is also valuable for tracking user behavior and ensuring security.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
7%
Financial Services Firm
18%
Educational Organization
15%
Insurance Company
11%
Computer Software Company
9%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a clou...
Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform...
What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and poten...
What is your experience regarding pricing and costs for IBM API Connect?
Pricing depends on how many instances run across environments. I don't deal with licensing, but compared to other IBM...
What needs improvement with IBM API Connect?
When comparing API Gateway with DataPower Gateway, several features in DataPower Gateway are absent in the APIC layer...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web se...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What is your experience regarding pricing and costs for Microsoft Azure API Management?
The pricing is medium, which I find to be reasonable for the value we receive.
 

Also Known As

No data available
No data available
Azure API Management, MS Azure API Management
 

Overview

 

Sample Customers

Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
Heineken, Tine, Finologee, Axis Bank
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: June 2025.
859,438 professionals have used our research since 2012.