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AntWorks CMR+ vs Automation Hero comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
AntWorks CMR+
Ranking in Intelligent Document Processing (IDP)
17th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Automation Hero
Ranking in Intelligent Document Processing (IDP)
37th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, down from 3.4% compared to the previous year. The mindshare of AntWorks CMR+ is 2.0%, up from 1.3% compared to the previous year. The mindshare of Automation Hero is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
AntWorks CMR+2.0%
Automation Hero1.0%
Other93.6%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Rick Koo - PeerSpot reviewer
Digital Technology Leader at Mercer
Leading-edge NLP capabilities, efficient training of machine learning models, and the automation saves us significant time
The machine learning capability is good. The algorithm helps us to get the right data with less training effort. The technology seems to be a little bit ahead of the standard NLP software. They use more pattern recognition, rather than basing everything on reading static text. The problem with relying on an unchanging text is that it can depend on things such as the formatting, and where things appear within a document. This solution can process complex formats, which is helpful for us because we get a lot of PDFs and they come in many different formats. As an example, a carrier might include a list of their rates in a table, whereas a different carrier will write their rates into a paragraph, and yet another will put them into some sort of graphic. If you only capture text then you will only capture part of that data. Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data. When it comes to predicting what it is that a document needs manual intervention, CMR Plus does it pretty well. They have a QA cycle that is usually able to highlight such data. The content recognition ability, in terms of giving us only the data that we need and nothing else, is pretty good. It has a positive effect on our efficiency and by extension, it impacts our infrastructure costs.
AK
Intern at a manufacturing company with 10,001+ employees
Good dashboard with easy tracking feature; lacks sufficient templates
Our use case of this product is for invoice processing. We tested it on a small project to get a comparison with UiPath. I am a user of this product and an intern in the company.  It's great that the solution doesn't require coding. If you input an invoice, it reads all the fields automatically…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valued feature of Automation Anywhere is its Excel functionality; earlier in my career, I used Process Studio as my RPA tool and there was no flexibility of retrieving single cells, but Automation Anywhere has the flexibility to extract data from Excel."
"Automation Anywhere is a valuable tool, as a developer I can do whatever I want: if I want to do automation with the web, Windows, mainframe, or SAP applications, we can do whatever we want with automations using Automation Anywhere."
"The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They provide the solutions to our issues."
"Since our implementation, I can vouch for the fact that it is very easy to use. You do not need to know a lot of coding, even the business users, who have virtually no idea of coding, can easily operate it. They can run their bots and have the analysis ready for higher management. This is something which provides a great ease of use, and also in part why it is scalable."
"By using its AI & ML capabilities, we have solved many problems for our clients."
"Automation Anywhere has helped us in many ways and is one of the best RPA tools."
"Automation Anywhere lets us do that, as users can develop the bots by themselves."
"One of the most valuable features is the error handler, as this command has helped me design bots that can handle multiple errors and exceptions."
"This product has helped to boost our overall efficiency and performance, giving us the ability to automate many manual tasks and collect the right data for our analytics so we can serve our clients more effectively."
"Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data."
"The automation provided by this solution has saved us a lot of time."
"Automation Hero has all of that as an inbuilt feature, it's very user-friendly and doesn't require a lot of manual work."
"Dashboard is good and the product doesn't require coding."
 

Cons

"There are improvements needed in error handling processes, as currently, they rely on start and end error commands."
"I think the pricing model should be more flexible."
"Automation Anywhere has a lot of room for improvement. It is not customer-friendly."
"We had initial hiccups, like any new process. It took us six to eight months to sort the product out."
"Right now, we are using a VM with Automation Anywhere installed inside it, but it would be nice if the solution could be used on macOS."
"I would like to see them continue building out documentation with more video-aides."
"It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly."
"I suggest having more ways to perform string manipulations and string operations, instead of just what is pre-defined in the V11 tool."
"We would like to see the overall accuracy increase from approximately 70% to perhaps 85%."
"It would be very helpful to have a simple and extensive training guide, or training model, to help learn how to work with the product."
"Lacks sufficient keywords and templates."
"I wouldn't say the product is totally scalable or 100% reliable. I'm not sure that an organization should depend on this tool 100%."
 

Pricing and Cost Advice

"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."
"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."
"It's cheaper than other similar solutions."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"Licensing costs range from $50,000 to $200,000."
"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
"The pricing is really good, and it's based on usage."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
9%
Insurance Company
21%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business158
Midsize Enterprise82
Large Enterprise558
No data available
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ANTstein
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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Find out what your peers are saying about Automation Anywhere, UiPath, ABBYY and others in Intelligent Document Processing (IDP). Updated: August 2026.
912,565 professionals have used our research since 2012.