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AMS AlertFind vs OnSolve Platform for Critical Event Management comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AMS AlertFind
Ranking in Mass Notification Software
7th
Average Rating
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OnSolve Platform for Critic...
Ranking in Mass Notification Software
2nd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
IT Alerting and Incident Management (18th), Critical Event Management (CEM) (7th)
 

Mindshare comparison

As of April 2026, in the Mass Notification Software category, the mindshare of AMS AlertFind is 4.4%, up from 1.4% compared to the previous year. The mindshare of OnSolve Platform for Critical Event Management is 16.1%, up from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mass Notification Software Mindshare Distribution
ProductMindshare (%)
OnSolve Platform for Critical Event Management16.1%
AMS AlertFind4.4%
Other79.5%
Mass Notification Software
 

Featured Reviews

JC
Director IT Ops, Managed Services Admin at MEDHOST
I probably would have stayed with it for years but they wanted to raise the price by 25%
The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%! You can't afford to do business with them. There are other options.
it_user826692 - PeerSpot reviewer
Business Continuity Specialist at a legal firm with 1,001-5,000 employees
Allows for a systematic and uniform method of alerting personnel in every location, but the user interface is too complicated
Emergency alerting for a global company in 14 countries It allows for a systematic and uniform method of alerting personnel in every location. It has the same general functions as most emergency alerting systems. The placeholder dropdowns for message templates are useful. The user interface is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AlertFind was fairly intuitive and easy to use."
"Dell AlertFind is a fantastic tool for operations and command centers."
"It allows for a systematic and uniform method of alerting personnel in every location.​"
"The placeholder dropdowns for message templates are useful.​"
"It allows for a systematic and uniform method of alerting personnel in every location."
 

Cons

"Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging."
"The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%!"
"The user interface is too complicated and aspects that should be offered, such as email subject line editing, are not."
"Conference calling requires a complicated syntax formula.​"
"The user interface is too complicated and aspects that should be offered, such as email subject line editing, are not."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Healthcare Company
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Dell AlertFind, AlertFind, Aurea AlertFind, MessageOne AlertFind
Send Word Now, OnSolve MIR3, OnSolve CodeRED, OnSolve SmartNotice, OnSolve TelAlert
 

Overview

 

Sample Customers

Allianz, Bed Bath & Beyond, Starwood Hotels and Resorts, AAA, Southern Company, WSGR
Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group