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Amplitude vs Prophecy vs Voxeo Prophecy comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Customer Data Analysis Mindshare Distribution
ProductMindshare (%)
Amplitude13.0%
IBM Watson Customer Experience Analytics10.8%
Glassbox10.0%
Other66.2%
Customer Data Analysis
Data Preparation Tools Mindshare Distribution
ProductMindshare (%)
Prophecy0.3%
Alteryx One17.1%
SAS Enterprise Guide7.4%
Other75.19999999999999%
Data Preparation Tools
IVR Systems Mindshare Distribution
ProductMindshare (%)
Voxeo Prophecy6.2%
Cisco Unified Contact Center Express13.5%
Nuance IVR13.2%
Other67.1%
IVR Systems
 

Featured Reviews

Saurav Bhattacharjee - PeerSpot reviewer
Senior Business Analyst at Arcteryx
Empowers teams to build visualization-rich reports and make faster decisions using historical user behavior data
I think areas for Amplitude's improvement include data retention. The maximum data I have worked with, the clickstream data on Amplitude, is two years, whereas we rely on Tableau for historical data of at least two years. I am not sure whether it was my organization paying for lower retention or not, but having historical data would take away the reliance on Tableau. Secondly, reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful. Lastly, a more focused approach on error logs is necessary. I have found that, at least with Intuit, we used Splunk more for error logs than Amplitude. Although Amplitude had the capability, developers seemed to prefer Splunk, so if that could be improved, it would be good.
MM
Data Measurement & Reporting Advisor at Evernorth/Cigna
Automated data collection has replaced manual emails and now connects business forms to back-end reports
Prophecy can be improved, as right now the form is very limited. We have to do a lot of manual entry with the form to get it set up. We have a lot of things that change year over year, so I have to go in there and manually play around with it, manually changing this and that. Having dynamic forms, having the forms connect to back-end data, and basically making the forms more streamlined would be my need from Prophecy. Everything else on the back end, the pipelines, and those types of things have been pretty easy to understand. I think once you get things set up, I've been very impressed with it. The only improvement at least for my side would be the form.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
10%
Computer Software Company
10%
Outsourcing Company
8%
Outsourcing Company
71%
Healthcare Company
17%
Manufacturing Company
4%
Construction Company
2%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise9
No data available
No data available
 

Questions from the Community

What needs improvement with Amplitude?
Amplitude and all SaaS software nowadays need to improve their AI feature to keep up with competitors, and my experie...
What is your primary use case for Amplitude?
As a growth marketer, product analytics tools like Amplitude are a powerful weapon for marketers, allowing us to see ...
What advice do you have for others considering Amplitude?
There are currently really good product analytics tools, and some are free, but if you want to analyze and see really...
What is your experience regarding pricing and costs for Prophecy?
My experience with Prophecy's pricing, setup cost, and licensing is that the tool can be expensive, and the licen...
What needs improvement with Prophecy?
I think performance could be improved, and I know that it recalculates all the time and puts warnings out. Perhaps th...
What is your primary use case for Prophecy?
My main use case for Prophecy is using it as an ETL layer for integrations into SAP's incentive management and te...
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Also Known As

ClearBrain
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Prophecy
 

Interactive Demo

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Overview

 

Sample Customers

Nokia, Yik Yak, QuizUp, CrunchBase, Rhapsody, PlanGrid, Acquia, Patreon, SeatGeek, Etermax
JP Morgan Chase, Marks & Spencer, Ralph Lauren, Pfizer, Acxiom
Zenith American Solutions, T-Mobile Netherlands, T-Mobile Austria, T-Mobile Czech Republic, T-Mobile Poland, Swisscom, Northern Ireland Electricity
Find out what your peers are saying about Glassbox, Amplitude, OpenText and others in Customer Data Analysis. Updated: October 2026.
921,523 professionals have used our research since 2012.