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Amazon WorkSpaces vs Citrix Virtual Apps and Desktops comparison

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Featured Review
Find out what your peers are saying about Amazon WorkSpaces vs. Citrix Virtual Apps and Desktops and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are easy provisioning, an active directory, and mobile access.""The most valuable feature is the mobility. I can use it anywhere."

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"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good.""Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic.""Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is.""Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device.""First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario.""The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks.""It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use.""Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."

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Cons
"If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it.""The speed and performance are not always the greatest. It can be improved."

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"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization.""It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution.""The product advances really fast. For some customers, we need better backwards compatibility.""There are a lot of shortfalls with supporting printing over XenApp.""In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V.""As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover.""There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern.""Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."

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Pricing and Cost Advice
  • "There are several different options available, but it can range anywhere from $85 to $150 a month per machine."
  • "The bundle works out to be approximately $20.00 per month."
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  • "The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
  • "Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
  • "The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
  • "The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
  • "Citrix is a mid-range cost solution compared to some others out there."
  • "In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
  • "If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
  • "Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
  • More Citrix Virtual Apps and Desktops Pricing and Cost Advice →

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    Top Answer: 
    The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so… more »
    Top Answer: 
    You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare… more »
    Top Answer: 
    It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution.
    Ranking
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    1,664
    Comparisons
    1,051
    Reviews
    2
    Average Words per Review
    375
    Rating
    8.0
    Views
    20,553
    Comparisons
    14,725
    Reviews
    21
    Average Words per Review
    1,562
    Rating
    8.4
    Comparisons
    Also Known As
    WorkSpaces
    XenDesktop, XenApp (Citrix Virtual Apps)
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    Overview

    Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

    Citrix Virtual Apps and Desktops provide granular access control, advanced system monitoring and an inherently secure architecture by providing remote access to Windows and Linux apps and desktops secured in the datacenter. Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

    Offer
    Learn more about Amazon WorkSpaces
    Learn more about Citrix Virtual Apps and Desktops
    Sample Customers
    GrubHub, Endemol Shine Nederland, CMC Property Services
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Top Industries
    VISITORS READING REVIEWS
    Media Company24%
    Computer Software Company22%
    Comms Service Provider17%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company16%
    Financial Services Firm14%
    Insurance Company11%
    Energy/Utilities Company11%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider20%
    Government6%
    Financial Services Firm6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business24%
    Midsize Enterprise22%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise23%
    Large Enterprise61%
    Find out what your peers are saying about Amazon WorkSpaces vs. Citrix Virtual Apps and Desktops and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Amazon WorkSpaces is ranked 2nd in Desktop as a Service (DaaS) with 2 reviews while Citrix Virtual Apps and Desktops is ranked 1st in Desktop as a Service (DaaS) with 22 reviews. Amazon WorkSpaces is rated 8.0, while Citrix Virtual Apps and Desktops is rated 8.4. The top reviewer of Amazon WorkSpaces writes "Reliable, flexible, easy to use, and allows me to work from anywhere". On the other hand, the top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". Amazon WorkSpaces is most compared with Amazon Appstream, VMware Horizon DaaS and Nutanix Frame, whereas Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, Citrix Workspace, TeamViewer, Microsoft Remote Desktop Services and VNC Connect. See our Amazon WorkSpaces vs. Citrix Virtual Apps and Desktops report.

    See our list of best Desktop as a Service (DaaS) vendors.

    We monitor all Desktop as a Service (DaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.