No more typing reviews! Try our Samantha, our new voice AI agent.

Amazon WorkMail vs FormGet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
Email Applications (4th)
FormGet
Ranking in Cloud Email
14th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Email category, the mindshare of Amazon WorkMail is 8.1%, up from 6.9% compared to the previous year. The mindshare of FormGet is 2.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Amazon WorkMail8.1%
FormGet2.5%
Other89.4%
Cloud Email
 

Featured Reviews

GM
Owner at Marinov
Centralized email accounts have streamlined routing, security checks, and long-term organization
While using Amazon WorkMail over time, I haven't encountered substantial disappointments, but there have been usual glitches with the web interface. For instance, while the service is generally 99.5% perfect, I experience issues like the folder structure I set up sometimes not remembering the state of expanded and collapsed nodes after refreshing the page. This lack of persistence in which nodes are collapsed or opened can be frustrating. However, since it's a minor technical issue, I doubt the average user would notice it. If Amazon WorkMail were not discontinuing, I wouldn't think there is much to improve or enhance about it. It is standard enough and easy to use, and any glitches are minor, not worth evolving or disrupting its current functionality. As for whether the user interface is intuitive and if I'm satisfied with its flexibility and customizability, there are some minor features lacking, but I don't feel a need for changes since it works as designed. The most crucial aspect is that I can set up my address book with the complex organizational structure needed for the accounts connecting to AWS. The lower-level functionalities suit me well enough. Other services often have customizable views of email representations with senders, subjects, and even snippets of content. While my external application on mobile can show customizable lines with my email list, Amazon WorkMail does not offer that feature. I don't really need it, but it would be a nice addition for power users.
it_user1766685 - PeerSpot reviewer
Product Marketing Manager at a translation and localization position with 51-200 employees
Cost effective communication solution that has added value to our projects by facilitating automated and ad hoc customer communication
Reporting for this solution could be improved. For example, when you run A/B tests or MVT tests with multiple variants, then it is difficult to get a consolidated report. There are limitations on how to use the automation. The sending of messages could be more transactional as it is only possible to synchronize one per day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"Despite being an end-user service on AWS, the backend is complex enough to enable many useful features, I invested time in configuring it, and it worked flawlessly for six years."
"We use the tool for transactional emails and marketing."
"The best feature is that Amazon SES provides verified email messages."
"It is very stable. I haven't faced any issues."
"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"Amazon SES is very easy to configure."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"We use this solution for user onboarding via email automation and to send out product update newsletters, and we also use it to send out maintenance messages or ad hoc communication focused on a specific topic."
 

Cons

"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great."
"WorkMail is not available in all the regions."
"There is room for improvement in the scalability."
"We are losing clients because the price my clients pay for email alone is nearly equal to the price they pay for an entire Microsoft Office license, which includes email."
"The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email."
"The product should improve technical support."
"I would like to see detailed reports on email success and failure rates."
"Reporting for this solution could be improved. For example, when you run A/B tests or MVT tests with multiple variants, then it is difficult to get a consolidated report."
 

Pricing and Cost Advice

"The solution should improve its price."
"It's very cheap. The cheapest among all the services available."
"WorkMail does require a license, it is, per user."
"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"This solution is more cost effective than MailChimp."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
10%
University
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Amazon WorkMail?
While using Amazon WorkMail over time, I haven't encountered substantial disappointments, but there have been usual glitches with the web interface. For instance, while the service is generally 99....
What advice do you have for others considering Amazon WorkMail?
When assessing the security features offered by Amazon WorkMail, such as encryption protocols, I check the security protocols on my phone using an external application that displays them immediatel...
What is your primary use case for Amazon SES?
My usual use cases for Amazon WorkMail started from my interest in all the AWS services, which are numerous, like hundreds, and how I could set up an online document service, something like Google ...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Amazon SES
MailGet
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Variable Mail Solutions, Wunderful Designs
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: August 2026.
908,800 professionals have used our research since 2012.