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Amazon OpenSearch Service vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Search as a Service (2nd)
NetCrunch
Ranking in Log Management
70th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (81st), Server Monitoring (28th), IT Infrastructure Monitoring (64th)
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.7%, up from 0.5% compared to the previous year. The mindshare of NetCrunch is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
RP
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The business analytics capabilities are the most important feature it provides."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"It's a good log management platform. In terms of infrastructure management, it's good."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"The initial set up is very easy...We really appreciate Amazon!"
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"They can enhance data visualization."
"The configuration should be more straightforward because we had to select a lot of things."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"One improvement I would like to see is support for auto-scaling."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"The solution is not expensive, but priced averagely, I will say."
"There is a community edition available and the price of the commercial offering is reasonable."
"You only pay for what you use."
"Compared to other cloud platforms, it is manageable and not very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
Agriculture
11%
Comms Service Provider
11%
Educational Organization
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
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Also Known As

Amazon Elasticsearch Service
No data available
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about Amazon OpenSearch Service vs. NetCrunch and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.