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Amazon Elastic Load Balancing vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Amazon Elastic Load Balancing boosts service availability and performance during peak traffic, enhancing value with low manpower requirements.
Sentiment score
8.1
NetScaler improves security, stability, and cost-efficiency, enhancing operations and supporting medium enterprises with effective load balancing.
Amazon Elastic Load Balancing requires minimal personnel for handling, which contributes to organizational value either in terms of cost savings or efficiency.
Cloud engineer at a tech services company with 11-50 employees
Elastic Load Balancing is a part of a total solution package.
Manager Development at BNT SOFT INC
 

Customer Service

Sentiment score
7.2
Amazon Elastic Load Balancing support receives mixed reviews, with praise for prompt responses but concerns over occasional resolution delays.
Sentiment score
6.1
Citrix's NetScaler support is generally helpful but inconsistent, with issues like delays, expertise gaps, and slow complex problem resolution.
The support team has architects available.
Manager Development at BNT SOFT INC
The technical support is very responsive due to the prime-level support package.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
I would rate Amazon's technical support a nine out of ten.
Cloud engineer at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
8.1
Amazon Elastic Load Balancing efficiently scales workloads, offering seamless integration with auto-scaling, optimizing costs, and preventing downtime.
Sentiment score
7.8
NetScaler is praised for scalability and flexibility, though licensing complexity and multi-tenancy limitations pose challenges for some users.
It automatically scales up or down based on the quantity of requests, optimizing cost while efficiently managing varying workloads.
Cloud engineer at a tech services company with 11-50 employees
Managing traffic load is efficient as Auto Scaling Group can easily be connected with ALB based on the number of requests.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
8.1
Amazon Elastic Load Balancing is praised for stability, reliability, and efficient Auto Scaling, despite occasional performance glitches.
Sentiment score
7.6
NetScaler is highly stable and reliable, with minor configuration issues not significantly affecting its overall functionality.
It is a stable and reliable service of AWS.
Cloud engineer at a tech services company with 11-50 employees
 

Room For Improvement

Amazon Elastic Load Balancing needs improved integration, security, speed, and support to address user demands and performance challenges effectively.
NetScaler needs improved documentation, user experience, support, integration, scalability, security, and licensing to enhance user satisfaction and efficiency.
The ability to directly block specific IP addresses without additional service integration would be beneficial.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
Improvements could involve making Amazon Elastic Load Balancing a global service, as currently, it is region-specific.
Cloud engineer at a tech services company with 11-50 employees
For example, in India, we have just two regions at the moment, which impacts latency.
Senior technical manager at a recreational facilities/services company with 11-50 employees
 

Setup Cost

Amazon Elastic Load Balancing offers competitive pricing with costs from $18-$30 monthly, varying by data and connection usage.
NetScaler is robust but considered expensive, with high subscription fees and pricing often above competitors like A10.
Using ALB incurs a cost as opposed to the free open-source solutions like NGINX or HAProxy.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
Pricing is okay, and Amazon has plans to reduce prices further.
Manager Development at BNT SOFT INC
 

Valuable Features

Amazon Elastic Load Balancing offers scalable traffic distribution, security features, AWS integration, and cost-effective pay-as-you-go pricing, enhancing user experience.
NetScaler offers load balancing, security, and integration with Citrix, praised for customization, management, high availability, and user-friendly interface.
The Application Load Balancer is noteworthy due to session persistence, traffic distribution, and integration with auto-scaling, which helps manage server scaling automatically based on demand.
Cloud engineer at a tech services company with 11-50 employees
Deploy our solution in multiple availability zones, it ensures that the system is always available and does not go down.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
It is the de facto standard for AWS workloads and supports the AWS ecosystem seamlessly.
Manager Development at BNT SOFT INC
 

Categories and Ranking

Amazon Elastic Load Balancing
Ranking in Application Delivery Controllers (ADC)
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (13th), Web Application Firewall (WAF) (20th)
 

Mindshare comparison

As of September 2026, in the Application Delivery Controllers (ADC) category, the mindshare of Amazon Elastic Load Balancing is 2.5%, up from 1.5% compared to the previous year. The mindshare of NetScaler is 11.3%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC) Mindshare Distribution
ProductMindshare (%)
NetScaler11.3%
Amazon Elastic Load Balancing2.5%
Other86.2%
Application Delivery Controllers (ADC)
 

Featured Reviews

RR
Senior technical manager at a recreational facilities/services company with 11-50 employees
Has helped improve availability and manage peak traffic more efficiently
I am using Elastic File Store for Amazon File Services, which is the full name of the Elastic File System we are working with. I have been working with Amazon Elastic Load Balancing for more than three years for various applications and moving on from F5. We use Amazon Elastic Load Balancing with AWS FSx, a file service from NetApp. When there is high load and an auto-scaling group is attached, Amazon Elastic Load Balancing provides assistance. It provides content-based routing features of the application load balancer, though this adds to cost, so we have those only for critical apps. I utilize the Network Load Balancer, which we still have on-premises. The Network Load Balancer is helpful for performance enhancement and availability. Amazon Elastic Load Balancing offers flexibility as it can be accessed from various regions and zones. Availability is one of the main benefits that Amazon Elastic Load Balancing provides to my company. For any critical application that needs to be available, we use it primarily for availability. Amazon Elastic Load Balancing helps during peak traffic times by using round-robin ordering to move traffic.
MP
Senior Data Center Engineer at Axians
Load balancing and secure access have supported complex migrations and automation at scale
NetScaler has positively impacted my organization because I work for a system integrator and deploy it for customers. Many customers are really happy with NetScaler, except for the pricing, as Citrix has changed a lot of their pricing in the last two or three years when they transitioned to Cloud Software Group. However, despite that, I know customers are really satisfied with the technical capabilities that NetScaler provides. While I do not have specific outcomes or metrics from my customers, I think using Core Logic has made it much easier for the big municipality I mentioned to implement NetScaler as a total solution, thus speeding up their automation. There are likely many benefits, but I lack benchmarks or timing figures to quantify that.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
8%
Outsourcing Company
8%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise59
 

Questions from the Community

What needs improvement with Amazon Elastic Load Balancing?
Cost is definitely an area of improvement for Amazon. Availability can be improved through the addition of more regions. For example, in India, we have just two regions at the moment, which impacts...
What is your primary use case for Amazon Elastic Load Balancing?
We use several Amazon solutions including Lambda, S3, and EKS. Within EKS, there are various microservices, and DynamoDB is one of them in terms of databases. We also use various applications such ...
What advice do you have for others considering Amazon Elastic Load Balancing?
I would prefer to remain totally anonymous. I am a partner with Amazon. I rate this solution as 8 out of 10.
What advice do you have for others considering Citrix NetScaler?
My advice to others looking into using NetScaler is simply to go use it. I give this product an overall rating of 8.
What is your experience regarding pricing and costs for Citrix ADM?
My experience with pricing, setup cost, and licensing has revealed that the licensing recently changed to a plus model, which is manageable if you know what you are doing. However, the transition f...
What needs improvement with Citrix Web App and API Protection?
I think NetScaler can improve in pricing, and with the recent release of version 15.1, the successor to 14.1, there are claims of improved performance due to the kernel change. I believe that integ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Amazon Elastic Load Balancing vs. NetScaler and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.