Amazon Cognito vs Symantec VIP Access Manager comparison

Amazon Web Services (AWS) and Broadcom are both solutions in the Access Management category. Amazon Web Services (AWS) is ranked #7 with an average rating of 7.8, while Broadcom is ranked #15 with an average rating of 8.0. Amazon Web Services (AWS) holds a 6.5% mindshare in AM, compared to Broadcom’s 0.7% mindshare. Additionally, 80% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 86% of Broadcom users who would recommend it.

Amazon Cognito

Read 15 Amazon Cognito reviews

1,979 Views
1,651 Comparison Views

80% willing to recommend

Symantec VIP Access Manager

Read 15 Symantec VIP Access Manager reviews

519 Views
447 Comparison Views

86% willing to recommend

Amazon Cognito

Symantec VIP Access Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Both Symantec VIP Access Manager and Amazon Cognito offer robust identity and access management solutions. Amazon Cognito is viewed as a superior product due to its advanced integration capabilities.

Features: Symantec VIP Access Manager is praised for its multi-factor authentication, centralized access control, and efficient user provisioning. Amazon Cognito is valued for its seamless integration with AWS services, scalable user management, and federated identity support. The primary distinction lies in Amazon Cognito's deeper integration with the AWS ecosystem, making it more suitable for businesses heavily invested in AWS.

Room for Improvement: Symantec VIP Access Manager users often cite the need for better customization options, more advanced reporting features, and an improved user interface. Amazon Cognito users commonly request improvements in documentation, a more intuitive setup process, and enhanced user analytics. The key difference is that Symantec users want enhanced functionality, whereas Cognito users seek better user guidance and documentation.

Ease of Deployment and Customer Service: Symantec VIP Access Manager users find the deployment straightforward but often require significant customer support. Amazon Cognito is noted for its relatively easier deployment, especially within the AWS environment, and users report satisfactory customer support experiences. The main difference is the seamless AWS integration for Cognito, while Symantec users rely more on customer service for deployment assistance.

Pricing and ROI: Symantec VIP Access Manager users prefer the competitive pricing, though the initial setup costs can be high. Amazon Cognito offers flexible pricing models that scale with usage, providing a clear ROI for growing businesses. The primary difference is Cognito's cost-effectiveness as businesses scale, compared to Symantec's higher upfront investment but predictable ongoing costs.

To learn more, read our detailed Amazon Cognito vs. Symantec VIP Access Manager Report (Updated: April 2025).

Buyer's Guide

Amazon Cognito vs. Symantec VIP Access Manager

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon Cognito

Ranking in Access Management

7th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec VIP Access Manager

Ranking in Access Management

15th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Authentication Systems (15th)

Mindshare comparison

As of May 2025, in the Access Management category, the mindshare of Amazon Cognito is 6.5%, up from 6.5% compared to the previous year. The mindshare of Symantec VIP Access Manager is 0.7%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management

Featured Reviews

Wojciech Doganowski

Solutions Architect & PMO at AS TV Play Baltics/TV3 Group

International setup localization challenges drive custom development while outsourcing credential management enhances security

We are using it in an international setup where we have multiple services running in multiple countries. Cognito localizes only regarding language, but the service is localized in each country. Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API. I hope they will fix this soon because it's useful to rely on already prepared flows for all the account management. As it doesn't work with different languages, rewriting it is quite complicated. Additionally, maybe they could find another step in the price so there is not such a significant jump from the basic to extended functionality. Some flexibility would be helpful.

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Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The federation is one of the most efficient features as the pricing is competitive."

"I rate Amazon Cognito nine out of ten."

"The most valuable feature of the solution is its swift authentication."

"What is quite valuable is that we can outsource storage of the credentials to AWS, and they manage it quite securely."

"What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs."

"The most valuable features of Amazon Cognito are OTP validation and email validation."

"What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs."

"The solution is proto connective and integrates well with other AWS services."

More Amazon Cognito pros

"It's a good tool. It's pretty straightforward."

"It is easy to use."

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"Cloud-based service and management."

"It offers more platform support, like Apple, Android, and Microsoft."

"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."

"The VPN we are using is good and working quite well."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

More Symantec VIP Access Manager pros

Cons

"Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT. It requires a complex program to customize the token currently, however, the UI could support this configuration better."

"Amazon Cognito’s UI needs improvement while onboarding new users."

"The MFA related to the solution's side is nonexistent."

"The setup and configuration can be complex, especially for advanced use cases."

"Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API."

"The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint."

"The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."

"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."

More Amazon Cognito cons

"In the next release, I would like the ability to work offline with remote access."

"Maybe Symantec could consider providing a step-by-step guide for first-time users."

"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

"It is challenging to use when installing a new version."

"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

"Every time that I have a new phone or computer, it takes a little longer to deploy it."

"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

More Symantec VIP Access Manager cons

Pricing and Cost Advice

"The product is relatively inexpensive compared to other tools."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"We pay $600 monthly per user for licences and there are no other additional costs."

"The price of the solution depends on the number of users using it."

"The pricing is bad so I rate it a two out of ten."

"The pricing of this solution is good compared to other solutions on the market."

"The price of Amazon Cognito is expensive. We are on an annual subscription."

"The price of Amazon Cognito is low. The pricing model is based on the users."

"There are additional costs for maintenance."

"I can say that the solution is worth the money."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

"Licensing and pricing seems very fair."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

Government

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

16%

Healthcare Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon Cognito?

The most valuable feature of the solution is its swift authentication.

See all answers

What is your experience regarding pricing and costs for Amazon Cognito?

The basic functionality is reasonably priced, but the extended functionalities, especially the extended security, are quite expensive. There is a significant jump from the basic to the extended fun...

See all answers

What needs improvement with Amazon Cognito?

See all answers

What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

See all answers

What is your experience regarding pricing and costs for Symantec VIP Access Manager?

The pricing would most likely charge per user based on how many accounts have access to the IT managers.

See all answers

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

See all answers

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Product Reports

Buyer's Guide

Amazon Cognito

May 2025

Download Amazon Cognito product report

Buyer's Guide

Symantec VIP Access Manager

April 2025

Download Symantec VIP Access Manager product report

Also Known As

No data available

Symantec VIP

Overview

Amazon Cognito is a simple user identity and data synchronization service that helps you securely manage and synchronize app data for your users across their mobile devices. You can create unique identities for your users through a number of public login providers (Amazon, Facebook, and Google) and also support unauthenticated guests. You can save app data locally on users’ devices allowing your applications to work even when the devices are offline. With Amazon Cognito, you can save any kind of data in the AWS Cloud, such as app preferences or game state, without writing any backend code or managing any infrastructure. This means you can focus on creating great app experiences instead of having to worry about building and managing a backend solution to handle identity management, network state, storage, and sync.

Amazon Web Services (AWS)

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Broadcom

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Maine Medical Center, Aria S.p.A

Buyer's Guide

Amazon Cognito vs. Symantec VIP Access Manager

April 2025

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