Amazon Cognito vs Symantec VIP Access Manager comparison

Amazon Web Services (AWS) and Broadcom are both solutions in the Access Management category. Amazon Web Services (AWS) is ranked #9 with an average rating of 7.6, while Broadcom is ranked #17 with an average rating of 8.0. Amazon Web Services (AWS) holds a 7.0% mindshare in AM, compared to Broadcom’s 0.6% mindshare. Additionally, 80% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 86% of Broadcom users who would recommend it.

Amazon Cognito

Read 15 Amazon Cognito reviews

1,850 Views
1,758 Comparison Views

80% willing to recommend

Symantec VIP Access Manager

Read 15 Symantec VIP Access Manager reviews

1,434 Views
359 Comparison Views

86% willing to recommend

Amazon Cognito

Symantec VIP Access Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Both Symantec VIP Access Manager and Amazon Cognito offer robust identity and access management solutions. Amazon Cognito is viewed as a superior product due to its advanced integration capabilities.

Features: Symantec VIP Access Manager is praised for its multi-factor authentication, centralized access control, and efficient user provisioning. Amazon Cognito is valued for its seamless integration with AWS services, scalable user management, and federated identity support. The primary distinction lies in Amazon Cognito's deeper integration with the AWS ecosystem, making it more suitable for businesses heavily invested in AWS.

Room for Improvement: Symantec VIP Access Manager users often cite the need for better customization options, more advanced reporting features, and an improved user interface. Amazon Cognito users commonly request improvements in documentation, a more intuitive setup process, and enhanced user analytics. The key difference is that Symantec users want enhanced functionality, whereas Cognito users seek better user guidance and documentation.

Ease of Deployment and Customer Service: Symantec VIP Access Manager users find the deployment straightforward but often require significant customer support. Amazon Cognito is noted for its relatively easier deployment, especially within the AWS environment, and users report satisfactory customer support experiences. The main difference is the seamless AWS integration for Cognito, while Symantec users rely more on customer service for deployment assistance.

Pricing and ROI: Symantec VIP Access Manager users prefer the competitive pricing, though the initial setup costs can be high. Amazon Cognito offers flexible pricing models that scale with usage, providing a clear ROI for growing businesses. The primary difference is Cognito's cost-effectiveness as businesses scale, compared to Symantec's higher upfront investment but predictable ongoing costs.

To learn more, read our detailed Amazon Cognito vs. Symantec VIP Access Manager Report (Updated: July 2025).

Buyer's Guide

Amazon Cognito vs. Symantec VIP Access Manager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon Cognito

Ranking in Access Management

9th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec VIP Access Manager

Ranking in Access Management

17th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Authentication Systems (15th)

Mindshare comparison

As of August 2025, in the Access Management category, the mindshare of Amazon Cognito is 7.0%, up from 6.5% compared to the previous year. The mindshare of Symantec VIP Access Manager is 0.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management

Featured Reviews

Wojciech Doganowski

Solutions Architect & PMO at AS TV Play Baltics/TV3 Group

International setup localization challenges drive custom development while outsourcing credential management enhances security

We are using it in an international setup where we have multiple services running in multiple countries. Cognito localizes only regarding language, but the service is localized in each country. Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API. I hope they will fix this soon because it's useful to rely on already prepared flows for all the account management. As it doesn't work with different languages, rewriting it is quite complicated. Additionally, maybe they could find another step in the price so there is not such a significant jump from the basic to extended functionality. Some flexibility would be helpful.

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Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a scalable solution. If our app or general usage increases, this solution can support it."

"The most valuable features of Amazon Cognito are OTP validation and email validation."

"They offer a permission tool to help us manage multi-factor authentication."

"Cognito speeds up our development and saves us time."

"The most valuable feature of the solution is its swift authentication."

"The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility."

"What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs."

"I appreciate Amazon Cognito's ability to scale with demand and its seamless user verification features."

More Amazon Cognito pros

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"In this version 9.1, lots of changes are done for the dashboard, User Store etc."

"It's a good tool. It's pretty straightforward."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

"It is easy to use."

"Cloud-based service and management."

"It offers more platform support, like Apple, Android, and Microsoft."

More Symantec VIP Access Manager pros

Cons

"The setup and configuration can be complex, especially for advanced use cases."

"Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT. It requires a complex program to customize the token currently, however, the UI could support this configuration better."

"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."

"Amazon Cognito could improve by simplifying the configuration."

"The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."

"In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."

"I would rate its scalability as five out of ten. Moving users between different pools or accounts creates new identities, which means IDs stored in our database must also be changed."

"You need to evaluate the export users. The multifactor authentication, much less this room for improving the configuration setup of that."

More Amazon Cognito cons

"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."

"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

"Every time that I have a new phone or computer, it takes a little longer to deploy it."

"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

"Geofencing needs improvement."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

"It is challenging to use when installing a new version."

"In the next release, I would like the ability to work offline with remote access."

More Symantec VIP Access Manager cons

Pricing and Cost Advice

"We pay $600 monthly per user for licences and there are no other additional costs."

"The pricing of this solution is good compared to other solutions on the market."

"The price of Amazon Cognito is expensive. We are on an annual subscription."

"The product is relatively inexpensive compared to other tools."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"The pricing is bad so I rate it a two out of ten."

"The price of the solution depends on the number of users using it."

"The price of Amazon Cognito is low. The pricing model is based on the users."

"I can say that the solution is worth the money."

"There are additional costs for maintenance."

"Licensing and pricing seems very fair."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

10%

Manufacturing Company

Healthcare Company

Computer Software Company

14%

Financial Services Firm

10%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon Cognito?

The most valuable feature of the solution is its swift authentication.

See all answers

What is your experience regarding pricing and costs for Amazon Cognito?

The basic functionality is reasonably priced, but the extended functionalities, especially the extended security, are quite expensive. There is a significant jump from the basic to the extended fun...

See all answers

What needs improvement with Amazon Cognito?

See all answers

What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

See all answers

What is your experience regarding pricing and costs for Symantec VIP Access Manager?

The pricing would most likely charge per user based on how many accounts have access to the IT managers.

See all answers

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

See all answers

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Product Reports

Buyer's Guide

Amazon Cognito

August 2025

Download Amazon Cognito product report

Buyer's Guide

Symantec VIP Access Manager

July 2025

Download Symantec VIP Access Manager product report

Also Known As

No data available

Symantec VIP

Overview

Amazon Cognito is a simple user identity and data synchronization service that helps you securely manage and synchronize app data for your users across their mobile devices. You can create unique identities for your users through a number of public login providers (Amazon, Facebook, and Google) and also support unauthenticated guests. You can save app data locally on users’ devices allowing your applications to work even when the devices are offline. With Amazon Cognito, you can save any kind of data in the AWS Cloud, such as app preferences or game state, without writing any backend code or managing any infrastructure. This means you can focus on creating great app experiences instead of having to worry about building and managing a backend solution to handle identity management, network state, storage, and sync.

Amazon Web Services (AWS)

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Broadcom

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Maine Medical Center, Aria S.p.A

Buyer's Guide

Amazon Cognito vs. Symantec VIP Access Manager

July 2025

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