Try our new research platform with insights from 80,000+ expert users

Alorica Contact Management Outsourcing vs Concentrix comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alorica Contact Management ...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Management Contact Center Outsourcing (4th)
Concentrix
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Support Services (2nd)
 

Mindshare comparison

Alorica Contact Management Outsourcing and Concentrix aren’t in the same category and serve different purposes. Alorica Contact Management Outsourcing is designed for Customer Management Contact Center Outsourcing and holds a mindshare of 9.7%, down 15.5% compared to last year.
Concentrix, on the other hand, focuses on IT Support Services, holds 28.8% mindshare, up 8.3% since last year.
Customer Management Contact Center Outsourcing
IT Support Services
 

Also Known As

No data available
Convergys
 

Overview

 

Sample Customers

Customer Care
DIRECTV