Both OpenText Real User Monitoring and Alluvio Aternity are strong contenders in the field of real user monitoring. Users generally report more satisfaction with the pricing and support of OpenText Real User Monitoring; however, Alluvio Aternity is noted for superior features and effectiveness that users find worth the cost.
What features are offered by OpenText Real User Monitoring in comparison to Alluvio Aternity ?OpenText Real User Monitoring is appreciated for its comprehensive performance tracking and ease of use. Alluvio Aternity stands out due to its robust analytics and detailed insights. Users feel that Alluvio Aternity's feature set provides deeper and more actionable data than OpenText.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to Alluvio Aternity ?OpenText Real User Monitoring users have highlighted the need for improvements in reporting flexibility and integration options. Meanwhile, Alluvio Aternity users have suggested enhanced customization and a smoother learning curve. The main difference is in specific user demands, with OpenText needing better integrations and Alluvio working on usability enhancements.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to Alluvio Aternity ?OpenText Real User Monitoring receives praise for its straightforward deployment process and responsive customer support. Alluvio Aternity is also praised for its deployment efficiency but gets mixed reviews on customer service responsiveness. The key distinction lies in customer service consistency, where OpenText has the edge.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to Alluvio Aternity ?Users generally find OpenText Real User Monitoring to offer better initial pricing and value for money, though the ROI for Alluvio Aternity is deemed higher due to its comprehensive feature set and long-term benefits. Both products are seen as worthwhile investments, but Alluvio Aternity's advanced capabilities deliver a higher ROI over time.
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
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