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Alluvio AppResponse vs ITRS Geneos comparison

Riverbed and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Riverbed is ranked #48 with an average rating of 8.0, while ITRS is ranked #34 with an average rating of 6.5. Riverbed holds a 0.2% mindshare in APM, compared to ITRS’s 1.3% mindshare. Additionally, 93% of Riverbed users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.
Alluvio AppResponse
Read 17 Alluvio AppResponse reviews
  • 444 Views
  • 273 Comparison Views
93% willing to recommend
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 3,448 Views
  • 1,953 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Alluvio AppResponse and ITRS Geneos are two competing products in network and infrastructure monitoring. Alluvio AppResponse seems to have the upper hand in ease of use and customer support, while ITRS Geneos has superior features and customization options, making it preferred for advanced users.

What features are offered by Alluvio AppResponse in comparison to ITRS Geneos?

Alluvio AppResponse offers real-time network monitoring, detailed performance analytics, and a user-friendly interface. ITRS Geneos provides comprehensive infrastructure monitoring, extensive customization options, and advanced feature sets appealing to experienced users.

What areas of improvement can be found in Alluvio AppResponse in comparison to ITRS Geneos?

Alluvio AppResponse can improve its reporting capabilities, expand integration options, and add advanced features. ITRS Geneos needs to enhance simplicity, provide better technical documentation, and make usability enhancements.

How is the ease of deployment and customer service of Alluvio AppResponse in comparison to ITRS Geneos?

Alluvio AppResponse is noted for straightforward deployment and exceptional customer support. ITRS Geneos has a more complex deployment process requiring thorough planning and expertise, though their customer support is highly rated.

What setup costs and ROI can be seen with Alluvio AppResponse in comparison to ITRS Geneos?

Alluvio AppResponse is competitive in pricing, providing a good return on investment, especially for smaller enterprises. ITRS Geneos, although more expensive, is seen as worth the investment for advanced features and customization, indicating higher ROI for complex use cases.

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To learn more, read our detailed Alluvio AppResponse vs. ITRS Geneos Report (Updated: April 2025).
Buyer's Guide
Alluvio AppResponse vs. ITRS Geneos
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio AppResponse
Ranking in Application Performance Monitoring (APM) and Observability
48th
Ranking in Network Monitoring Software
58th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
34th
Ranking in Network Monitoring Software
63rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
IT Infrastructure Monitoring (42nd)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.2%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ahmet Kilic - PeerSpot reviewer
It's a total solution that gives you end-to-end visibility at all levels
I rate Alluvio AppResponse 10 out of 10. If you work for a financial company especially, you probably face problems on the application side. The problem is easy to identify, but you need to determine the root cause. You can solve issues easily via AppResponse because it shows you all the details of your transactions so you can see the real problem in the database, network, software, etc. For example, you can find the solution easily if you create the right dashboard on your site. If you can't find the problem, you can observe or investigate PCAP.
Read full review
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"The most valuable feature is performance monitoring."
"You need a packet capture device to perform any type of network monitoring. It helps ensure that network overloads don't happen with alerts allowing for proactive decisions."
"We really like the scalability capabilities."
"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."
"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
More Alluvio AppResponse pros
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
More ITRS Geneos pros
 

Cons

"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."
"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."
"Technical support needs to be more responsive."
"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."
"They need to better integrate with products and solutions from different vendors."
"The recent changes in corporate structure may have caused some decrease in support quality."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"The reporting models need improvement as most of the time, we have to customize the reports manually."
More Alluvio AppResponse cons
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Mobile phone integration is probably not as rich as it could be."
More ITRS Geneos cons
 

Pricing and Cost Advice

"The price is a little bit high, especially because we have to pay an import tax."
"The solution is no more expensive than other products."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"It is costly for small and medium businesses."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The pricing seems reasonable. We're happy enough with it."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"I can say it's not that cheap because the licensing is a little bit costly"
More ITRS Geneos pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
14%
Energy/Utilities Company
8%
Insurance Company
7%
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Construction Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Riverbed SteelCentral AppResponse?
The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.
See all answers
What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?
The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...
See all answers
What needs improvement with Riverbed SteelCentral AppResponse?
The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...
See all answers
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
See all answers
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
 

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Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
Alluvio AppResponse reportDownload Alluvio AppResponse product report
Buyer's Guide
ITRS Geneos
April 2025
ITRS Geneos reportDownload ITRS Geneos product report
 

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Geneos
 

Overview

Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Riverbed

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS
 

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Buyer's Guide
Alluvio AppResponse vs. ITRS Geneos
April 2025
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