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Alluvio AppResponse vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio AppResponse
Ranking in Application Performance Monitoring (APM) and Observability
46th
Ranking in Network Monitoring Software
55th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
34th
Ranking in Network Monitoring Software
64th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
IT Infrastructure Monitoring (45th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.6%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Alluvio AppResponse0.6%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

SK
Senior Technical Engineer at a consultancy with 1-10 employees
Identifies and analyzes performance issues quickly using in-built AI and ML
With Alluvio AppResponse, there is an in-built analytical analysis with AI and ML, which identifies and provides data such as the number of TCP retransmits, web access time, total connection time out, total connections established, and server-side errors. The RTCC response time composition chart is crucial because it helps pinpoint the issue's origin, whether from the server, network, or application side. It's a superb product when compared to SolarWinds SAM, which is agent-based, while Alluvio AppResponse captures all traffic from the core switch.
DeepakR - PeerSpot reviewer
Site Reliability Engineer(Observability) at Sapiens
If one server fails, the agent will automatically be reinstalled
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to see end to end user, application, server, and network response time and throughput data."
"We really like the scalability capabilities."
"The most valuable feature is performance monitoring."
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"The full visibility that you get from the backend is excellent."
"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."
"You need a packet capture device to perform any type of network monitoring. It helps ensure that network overloads don't happen with alerts allowing for proactive decisions."
"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."
"The Geneos monitoring solution is a mature industry standard monitoring solution, and is present in over 90% of the invest banks in the city."
"Customizable Dashboard to display real time business flow monitoring is extremely useful to operations as well as business users, not only to monitor health but also capacity and performance at a glance, catering well to capital markets trading environments from on-exchange order latency to client RFQ type multi-stage tracking, with Geneos providing tools to capture data in near real-time and highly customizable ingestion of metrics that allow users to create tailored scripts and tools for their monitoring needs."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Geneos gives us visibility on all of our systems at once and we can build dashboard views to monitor transactions moving from one system to another."
"It is the most adaptable product so you should go-ahead and use it."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The result was a similar metrics monitored at a much better frequency, with a more stable product and a much better user interface."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
 

Cons

"It's not able to monitor SAP transactions."
"The licenses are costly and are done per module."
"The reporting models need improvement as most of the time, we have to customize the reports manually."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"Alluvio AppResponse should improve its ability to expand across multiple operating systems."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"The recent changes in corporate structure may have caused some decrease in support quality."
"Technical support has been a problem for us. We had trouble with incompatibility during the implementation phase and they were a little bit late when it came to answering us."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"A bit complex"
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"In some cases Netprobe can be unstable."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
 

Pricing and Cost Advice

"It is costly for small and medium businesses."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The price is a little bit high, especially because we have to pay an import tax."
"The solution is no more expensive than other products."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"I can say it's not that cheap because the licensing is a little bit costly"
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"You will get the best price if you get a single global deal."
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Top Industries

By visitors reading reviews
Performing Arts
14%
Financial Services Firm
9%
Manufacturing Company
8%
Media Company
6%
Financial Services Firm
69%
Computer Software Company
6%
Outsourcing Company
2%
Performing Arts
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?
The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...
What needs improvement with Riverbed SteelCentral AppResponse?
The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...
What is your primary use case for Riverbed SteelCentral AppResponse?
We are the partner of Riverbed. Once any customer buys the Riverbed product, we deploy and configure it to meet their use cases. Alluvio AppResponse can identify if a page or an application is slow...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Geneos
 

Overview

 

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Alluvio AppResponse vs. ITRS Geneos and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.