Alluvio AppResponse vs BMC TrueSight comparison

Riverbed and BMC Helix are both solutions in the Application Performance Monitoring (APM) and Observability category. Riverbed is ranked #49 with an average rating of 8.0, while BMC Helix is ranked #30 with an average rating of 8.3. Riverbed holds a 0.3% mindshare in APM, compared to BMC Helix’s 0.8% mindshare. Additionally, 93% of Riverbed users are willing to recommend the solution, compared to 86% of BMC Helix users who would recommend it.

Alluvio AppResponse

Read 17 Alluvio AppResponse reviews

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520 Comparison Views

93% willing to recommend

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
1,560 Comparison Views

86% willing to recommend

Alluvio AppResponse

BMC TrueSight

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and Alluvio AppResponse both compete in the network and application performance monitoring category. While BMC TrueSight is favored for its integration across diverse platforms, Alluvio AppResponse offers superior in-depth network and packet-level analysis.

Features: BMC TrueSight provides a robust event management system with seamless integration of various monitoring tools, offering a comprehensive single pane of glass view. It has flexibility across hardware, operating systems, applications, and cloud monitoring. Users also value the tailoring of knowledge modules that streamline agent reports. Alluvio AppResponse excels in granular performance monitoring, offering detailed network and application insights with features like packet capture and real-time analysis. The end-user experience monitoring is a key takeaway for analyzing network performance issues and providing comprehensive visibility with KPIs.

Room for Improvement: Users suggest that BMC TrueSight could improve its cloud monitoring, deployment ease, and reporting capabilities to reduce complexity and resource demands. Moreover, better AI features and reduced hardware demands are needed. Alluvio AppResponse users notice pricing challenges and room for enhancing integration across multi-platform environments and security features. The need for better application monitoring and cost efficiency is echoed for both solutions.

Ease of Deployment and Customer Service: BMC TrueSight mainly offers an on-premises deployment, which some users find complex due to its resource intensity, although its documentation is extensive. Alluvio AppResponse, offering a hybrid option, improves flexibility. Customer service reviews are mixed for both; BMC is praised for timely support but also criticized for inconsistency, while Alluvio support is effective with some noting areas for improvement.

Pricing and ROI: BMC TrueSight's high pricing and complex license models are offset by its comprehensive service offerings, resulting in long-term tool consolidation savings. The upfront costs are significant, yet users value these investments. Alluvio AppResponse is similarly pricey due to detailed module-specific licensing. Despite premium pricing, users appreciate the value brought by both solutions, especially the detailed analytics and problem resolution, but emphasize a need for competitive pricing to improve ROI.

To learn more, read our detailed Alluvio AppResponse vs. BMC TrueSight Report (Updated: September 2025).

Buyer's Guide

Alluvio AppResponse vs. BMC TrueSight

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio AppResponse

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (56th)

BMC TrueSight

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Event Monitoring (7th), IT Infrastructure Monitoring (34th), Cloud Monitoring Software (26th), AIOps (5th)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio AppResponse is 0.3%, up from 0.2% compared to the previous year. The mindshare of BMC TrueSight is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
BMC TrueSight	0.8%
Alluvio AppResponse	0.3%
Other	98.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ahmet Kilic

Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)

It's a total solution that gives you end-to-end visibility at all levels

I rate Alluvio AppResponse 10 out of 10. If you work for a financial company especially, you probably face problems on the application side. The problem is easy to identify, but you need to determine the root cause. You can solve issues easily via AppResponse because it shows you all the details of your transactions so you can see the real problem in the database, network, software, etc. For example, you can find the solution easily if you create the right dashboard on your site. If you can't find the problem, you can observe or investigate PCAP.

Read full review

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Riverbed's product is a superb product."

"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."

"The most valuable feature is performance monitoring."

"It's a stable product. Riverbed has invested a significant amount of research and development into it, so it's a solid tool overall."

"It provides us with complete visibility of every packet."

"Ability to see end to end user, application, server, and network response time and throughput data."

"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."

"You need a packet capture device to perform any type of network monitoring. It helps ensure that network overloads don't happen with alerts allowing for proactive decisions."

More Alluvio AppResponse pros

"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"

"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."

"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."

"It is a very stable product."

"It is very helpful to be able to apply rule-based routing to alerts."

"I use the solution to monitor servers, databases, Windows, Linux, and web services."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

More BMC TrueSight pros

Cons

"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."

"They need to better integrate with products and solutions from different vendors."

"The pricing is on the higher side of things. If they could lower it, that would be ideal."

"The recent changes in corporate structure may have caused some decrease in support quality."

"The reporting models need improvement as most of the time, we have to customize the reports manually."

"The recent changes in corporate structure may have caused some decrease in support quality."

"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."

"Technical support needs to be more responsive."

More Alluvio AppResponse cons

"The dashboard and performance graphs should include a way to automatically schedule and export reports."

"More modules for less popular applications and better documentation."

"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."

"The product must provide more AI capabilities."

"The product must provide application or service monitoring features."

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"

More BMC TrueSight cons

Pricing and Cost Advice

"The price is a little bit high, especially because we have to pay an import tax."

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"It is costly for small and medium businesses."

"The solution is no more expensive than other products."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"Pricing is very high."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"The cost depends on the usage."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"They have changed the licensing fees."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Performing Arts

12%

Energy/Utilities Company

Computer Software Company

Financial Services Firm

26%

Computer Software Company

11%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

Questions from the Community

What do you like most about Riverbed SteelCentral AppResponse?

The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.

See all answers

What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?

The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...

See all answers

What needs improvement with Riverbed SteelCentral AppResponse?

The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...

See all answers

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

See all answers

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Pico Corvil Analytics vs Alluvio AppResponse

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OP5 Monitor vs Alluvio AppResponse

Compared 9% of the time

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Dynatrace vs BMC TrueSight

Compared 16% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 10% of the time

Centreon vs BMC TrueSight

Compared 7% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

Download Alluvio AppResponse product report

Buyer's Guide

BMC TrueSight

October 2025

Download BMC TrueSight product report

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert

ProactiveNet, TrueSight Operations Management

Overview

Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

Riverbed

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Buyer's Guide

Alluvio AppResponse vs. BMC TrueSight

September 2025

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