AlertSite vs Runscope [EOL] comparison

SmartBear and Broadcom are both solutions in the API Monitoring Software category. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

AlertSite

Read 7 AlertSite reviews

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118 Comparison Views

100% willing to recommend

Runscope [EOL]

Read 11 Runscope [EOL] reviews

100% willing to recommend

AlertSite

Runscope [EOL]

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Executive Summary

We performed a comparison between AlertSite and Runscope [EOL] based on real PeerSpot user reviews.

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April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AlertSite

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (46th), API Monitoring Software (3rd)

Runscope [EOL]

Average Rating

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

IsaacSamuel

Assistant Director at a consultancy with 10,001+ employees

Enterprise-level monitoring facilitates global observability and seamless script creation with intuitive tools

SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generative AI. Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7. Outside of critical platform issues, there's no continuous support available.

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Director5672

Director of Engineering at a consultancy with 1-10 employees

Enables us to monitor API endpoints to ensure everything is running

I've noticed, once or twice, when there were some updates pushed by Runscope, at times it didn't refresh the pages. I was running it, there were multiple tests running at the same time, and it didn't update the webpage I was looking at. So I had to refresh it manually. Occasionally, it still happens. Another thing I have found is that the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug. Finally, other than the Runscope documentation, I haven't seen too much elsewhere. I haven't seen a user community.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has numerous advantages; it's extremely simple to configure, and either digital monitors or single-URL monitors are simple to configure and build."

"The return on investment of this solution is well witnessed in our organization because of the integration and various capabilities that it offers to interact with the upstream or downstream systems."

"I highly recommend AlertSite to other users."

"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."

"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."

"The alerting capabilities were really helpful."

"The alerting capabilities of AlertSite were really helpful."

More AlertSite pros

"You can run it off the cloud and against different data centers. That's one of the plus points for most people for this product, as opposed to some other solutions."

"It uses JavaScript which is easy."

"It helps us verify that production deployments do not break the features our customers use."

"It is a relatively reliable tool for running big amounts of API tests, which you can schedule to run periodically, as the product is very good."

"It is a cloud-based environment for building and executing tests, which allows me to focus on building, running, and reviewing test results."

"The schedule is definitely the most valuable. Also, being able to check the JSON attribute values is helpful. We always check the attributes. Finally, the notifications are helpful as well."

"We have the ability to populate environment variables using scripts, which allows us to keep the configuration mostly dynamic and avoid a lot of manual updates when something changes."

"It has a relatively simple user experience."

More Runscope [EOL] pros

Cons

"In terms of support, it is all based on the cost of the subscription that our company purchased, but it wasn't great, and it could've been much better."

"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."

"I could use a few changes to the user interface."

"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes, however, on the main screen, it shows up as critical."

"I would like the ability to get more data points with regard to some of the unique requirements that we have."

"It is not compatible with all of the product platforms that we use."

"AlertSite requires improvements related to security, even at the enterprise level."

"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."

More AlertSite cons

"The initial setup included a lot of repetitive manual work."

"We would like to be able to select the actual time a test will run automatically. It appears that you can set up the automatic schedule, but the test runs based on the last time it ran and not a time you select. Since we want these tests to run in the middle of the night, it would be nice to be able to select that."

"I've noticed, once or twice, when there were some updates pushed by Runscope, at times it didn't refresh the pages. I was running it, there were multiple tests running at the same time, and it didn't update the webpage I was looking at. So I had to refresh it manually. Occasionally, it still happens."

"File upload is a big part of the products that we test. The lack of file upload in Runscope requires us to still use UI (Selenium) automated tests for these scenarios."

"Navigation can be a little tricky when changing run environments and switching between test run results and editing the tests. It would be nice if you could switch the environment for all tests in a Bucket to run, rather than having to change each test environment."

"One thing that can be improved is the logging. Sometimes, when we have an error, we don't know how to find more information about the problem that has happened."

"File upload is a big part of the products that we test. The lack of file upload in Runscope requires us to still use UI (Selenium) automated tests for these scenarios."

"We definitely make use of historical test results, especially when tracking more difficult issues such as timeouts. Per our test frequency (15 minutes) we often need to go back further than the last 100 test runs. We are aware that results further back in time are available through the Runscope API, however, it would be great if the dashboard allowed easy access to a larger amount of historical data."

More Runscope [EOL] cons

Pricing and Cost Advice

"We purchased the license once and had the option of selecting the number of user licenses."

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."

"The cost is high."

"Runscope pricing is unbeatable"

"Having the different plans organized by team size, buckets, and requests per billing period works for our needs. Larger companies may need to take a close look at these elements."

"Pricing is fair."

"The price for the product is very reasonable for a team of more than four to five members."

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Top Industries

By visitors reading reviews

Construction Company

22%

Financial Services Firm

15%

Comms Service Provider

Marketing Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?

I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.

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What needs improvement with AlertSite?

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What is your primary use case for AlertSite?

I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...

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Product Reports

Buyer's Guide

AlertSite

May 2026

Download AlertSite product report

Buyer's Guide

Runscope [EOL]

April 2026

Download Runscope [EOL] product report

Also Known As

No data available

CA Runscope

Overview

AlertSite offers efficient transaction monitoring with easy script creation through DejaClick Recorder. It supports multi-factor authentication, ensuring security. Analytical capabilities and rapid alerts enhance response times, making it ideal for enterprise-level monitoring.

AlertSite prioritizes transaction-based monitoring with DejaClick Recorder, allowing users to create scripts without coding. Its user-friendly dashboard and fast error notifications support time-sensitive issue resolution. Location features and data monitoring history are beneficial for tracking and analysis. While AlertSite excels in ease of use and speed, improvements are needed in support, generative AI, and documentation. Security weaknesses and slow UI issues are noted, requiring attention.

What are the key features of AlertSite?

Script Creation: DejaClick Recorder enables simple script creation without coding.
Security: Supports multi-factor authentication and OTP delivery.
Analytics: User-friendly dashboard for data analysis.
Alerts: Immediate notifications trigger under a minute.
Location Tracking: Comprehensive monitoring history and geographical data.

What benefits or ROI can users expect from using AlertSite?

Quick Response: Fast alerts improve time-sensitive resolution.
Cost Efficiency: Rapid issue resolution reduces downtime costs.
User-Friendly Interface: Simplifies data analysis and monitoring.
Scalability: Ideal for enterprise-level operations and cloud application monitoring.

Organizations implement AlertSite primarily for monitoring complex transactions, application performance, and server reliability. Its deployment on on-premises servers gives enhanced control, while features like DejaClick assist in monitoring cloud applications, user logins, and system uptime across sectors such as retail kiosks and IT infrastructure.

SmartBear

Information not available

Broadcom

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics

Twilio, Microsoft, Adobe, Okta, Tesco, Charter Communications

Buyer's Guide

API Monitoring Software

April 2026

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