AlertSite vs Runscope [EOL] comparison

SmartBear and Broadcom are both solutions in the API Monitoring Software category. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

AlertSite

Read 8 AlertSite reviews

1,712 Views
137 Comparison Views

100% willing to recommend

Runscope [EOL]

Read 11 Runscope [EOL] reviews

100% willing to recommend

AlertSite

Runscope [EOL]

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Executive Summary

We performed a comparison between AlertSite and Runscope [EOL] based on real PeerSpot user reviews.

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To learn more, read our detailed API Monitoring Software Report (Updated: May 2026).

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API Monitoring Software

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AlertSite

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (36th), API Monitoring Software (3rd)

Runscope [EOL]

Average Rating

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

RituRaj

SDE 2 at Virtusa

Proactive monitoring has improved uptime and now detects performance issues before users suffer

The user interface and configuration experience could be more modern and streamlined in some areas, especially when managing a large number of monitors or creating complex monitoring workflows. Better navigation, integration, and more intuitive customizations for the dashboard and alerts would improve the overall operational experience. Dashboard customizations and reporting flexibility represent another improvement area. More advanced visualization options and an easier way to create tailored operational dashboards would help the team analyze trends and share insights more effectively. The integration ecosystem could also be expanded further, especially for modern DevOps and cloud-native workflows. Stronger native integrations with collaboration tools, observability platforms, and CI/CD pipelines would make it easier to fit into the evolving engineering environment. It would also help to have more automation-friendly capabilities such as easier API-based configurations, management, and infrastructure as code support for monitor provisioning. That would make large-scale monitoring management more efficient for the DevOps team. From a support perspective, the experience has been generally stable, but faster turnaround times for more complex technical issues and more detailed troubleshooting guidance would be beneficial. Improved documentation and more advanced implementation best practices for enterprise-scale deployment would also help the team onboard and optimize the platform more effectively. AlertSite would benefit from continued modernizations in a few areas. The biggest improvement would be a more intuitive and modern user experience for configuring monitoring, managing alerts, and navigating dashboards, especially in larger environments with many monitored services. Stronger integrations with modern cloud-native DevOps ecosystems including better automation support, richer APIs, and easy integration with CI/CD pipelines and observability platforms would also be helpful. Another improvement area is intelligent alert management. Features such as smart alert correlations, anomaly detections, and noise reduction would help operations teams focus on the most critical incidents more effectively.

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Director5672

Director of Engineering at a consultancy with 1-10 employees

Enables us to monitor API endpoints to ensure everything is running

I've noticed, once or twice, when there were some updates pushed by Runscope, at times it didn't refresh the pages. I was running it, there were multiple tests running at the same time, and it didn't update the webpage I was looking at. So I had to refresh it manually. Occasionally, it still happens. Another thing I have found is that the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug. Finally, other than the Runscope documentation, I haven't seen too much elsewhere. I haven't seen a user community.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has numerous advantages; it's extremely simple to configure, and either digital monitors or single-URL monitors are simple to configure and build."

"AlertSite has helped improve issue detection, reduce downtime risk, and support faster troubleshooting in the production environment."

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."

"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."

"My company went with AlertSite because as a tool, it's fast, easy to maintain, and provides great support."

"The return on investment of this solution is well witnessed in our organization because of the integration and various capabilities that it offers to interact with the upstream or downstream systems."

"I highly recommend AlertSite to other users."

"There are custom reports available along with the inbuilt reports."

More AlertSite pros

"It is a relatively reliable tool for running big amounts of API tests, which you can schedule to run periodically, as the product is very good."

"Tests are per-step configurable with script capabilities and support for token-based authentication using variables. Configurable test frequency and integration with both Slack and PagerDuty for alerting our DevOps team are also important. General use of the dashboard by multiple team members is also valuable."

"This solution has improved our responsiveness to issues in both production and non-production environments."

"The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed."

"When it's a problem on our side, the server is down, or there is a lack of memory, the first thing to break is the API, because the calls can't be processed. So we know exactly at that moment because we receive notifications, and we can take action. It doesn't only notify us of the type problem, but it also links it to our servers."

"We can receive an email and slack notifications if tests are failing/passing."

"Runscope is the best option for REST API automation."

"We love the fact that we can have our API tests run on a schedule as often as we need. We also take advantage of being able to set up different environment settings so that we can use the same test in our production, integration, and QA environments, easily. The ability to string together a number of API tests for a test suite is very important to us as well."

More Runscope [EOL] pros

Cons

"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."

"I would like the ability to get more data points with regard to some of the unique requirements that we have."

"The user interface and configuration experience could be more modern and streamlined in some areas, especially when managing a large number of monitors or creating complex monitoring workflows."

"What needs improvement in AlertSite is the documentation, particularly the lack of documentation."

"I could use a few changes to the user interface."

"It is not compatible with all of the product platforms that we use."

"AlertSite requires improvements related to security, even at the enterprise level."

"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."

More AlertSite cons

"I would like to see easier integration and display of test results so that the data could be shared via a dashboard within our company. (Some integration is possible, provided you use one of the supported platforms)."

"the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug."

"The initial setup included a lot of repetitive manual work."

"We would like to have an improved ability to share a set of tests across different environments (e.g., dev, stage, and prod)."

"If you forget to set the default environment during test creation, you have to go through every test and make sure that it is set to the environment that you prefer if using shared environments. If there was an option to force all tests within a bucket into a specific environment with one click, this would save a lot of time."

"Overall, the user interface (UI) requires a lot of clicking around."

"If triggering test bucket via trigger API, there is no option to see if the tests which were triggered passed or failed."

"We would like to be able to select the actual time a test will run automatically."

More Runscope [EOL] cons

Pricing and Cost Advice

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."

"The cost is high."

"We purchased the license once and had the option of selecting the number of user licenses."

"Pricing is fair."

"Having the different plans organized by team size, buckets, and requests per billing period works for our needs. Larger companies may need to take a close look at these elements."

"The price for the product is very reasonable for a team of more than four to five members."

"Runscope pricing is unbeatable"

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Top Industries

By visitors reading reviews

Construction Company

24%

Financial Services Firm

13%

Comms Service Provider

11%

Marketing Services Firm

Construction Company

23%

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?

The experience with the pricing and licensing of AlertSite was generally reasonable for an enterprise monitoring solution, especially considering the value it provides for proactive monitoring and ...

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What needs improvement with AlertSite?

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What is your primary use case for AlertSite?

AlertSite is primarily used for applications and website monitoring to ensure uptime and performance availability for customer-facing services and APIs. The main use cases include monitoring web ap...

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Comparisons

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Compared 11% of the time

Datadog vs AlertSite

Compared 10% of the time

Postman Enterprise vs AlertSite

Compared 8% of the time

Catchpoint vs AlertSite

Compared 7% of the time

Splunk Observability Cloud vs AlertSite

Compared 5% of the time

More AlertSite Competitors

Postman Enterprise vs Runscope [EOL]

Compared 44% of the time

More Runscope [EOL] Competitors

Product Reports

Buyer's Guide

AlertSite

June 2026

Download AlertSite product report

Buyer's Guide

Runscope [EOL]

June 2026

Download Runscope [EOL] product report

Also Known As

No data available

CA Runscope

Overview

AlertSite offers efficient transaction monitoring with easy script creation through DejaClick Recorder. It supports multi-factor authentication, ensuring security. Analytical capabilities and rapid alerts enhance response times, making it ideal for enterprise-level monitoring.

AlertSite prioritizes transaction-based monitoring with DejaClick Recorder, allowing users to create scripts without coding. Its user-friendly dashboard and fast error notifications support time-sensitive issue resolution. Location features and data monitoring history are beneficial for tracking and analysis. While AlertSite excels in ease of use and speed, improvements are needed in support, generative AI, and documentation. Security weaknesses and slow UI issues are noted, requiring attention.

What are the key features of AlertSite?

Script Creation: DejaClick Recorder enables simple script creation without coding.
Security: Supports multi-factor authentication and OTP delivery.
Analytics: User-friendly dashboard for data analysis.
Alerts: Immediate notifications trigger under a minute.
Location Tracking: Comprehensive monitoring history and geographical data.

What benefits or ROI can users expect from using AlertSite?

Quick Response: Fast alerts improve time-sensitive resolution.
Cost Efficiency: Rapid issue resolution reduces downtime costs.
User-Friendly Interface: Simplifies data analysis and monitoring.
Scalability: Ideal for enterprise-level operations and cloud application monitoring.

Organizations implement AlertSite primarily for monitoring complex transactions, application performance, and server reliability. Its deployment on on-premises servers gives enhanced control, while features like DejaClick assist in monitoring cloud applications, user logins, and system uptime across sectors such as retail kiosks and IT infrastructure.

SmartBear

Information not available

Broadcom

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics

Twilio, Microsoft, Adobe, Okta, Tesco, Charter Communications

Buyer's Guide

API Monitoring Software

May 2026

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