AlertSite vs OpenText Real User Monitoring comparison

SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

Here are AlertSite’s 6 use cases: 

1. Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.
   
   
2. Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.
   
   
3. Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.
   
   
4. Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).
   
   
5. Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.
   
   
6. Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

AlertSite Features

AlertSite has many valuable key features. Some of the most useful ones include:

• Enables a comprehensive view of UI and API performance.
  
  
• Monitoring coverage from 350+ worldwide nodes and private networks.
  
• Integrates with DevOps and Ops tool stacks.
  
  
• Displays availability and performance data that assist in determining the root cause of performance problems.
  
  
• With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.
  
  
• Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.
  
  
• Eliminates the stress of false alerts using these key features:
  
  
  • Tracks the performance of your apps, APIs, and websites.
    
  
  
  • Sets up monitor and alarm schedules, as well as blackout periods and retry choices.
    
  
  
  • Sets alert thresholds that are both static and dynamic.
    
    
  • Calculates the number of failures needed to set off an alarm.
    
    
  • After the first failure, retries logic.
    
  
  
  • Based on error code, sends an alert to recipients and group routing.
    
  
  
  • Tests from over 85 different locations across the world, with internal and external monitoring.
    
  
  
  • Defines assertions and validations.
    
  
  
  • Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.

• Easy configuration with help from these key features:
  
  
  • DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.
    
  
  
  • Use the point-and-click script creation for website, web, and mobile monitor scripts.
    
  
  
  • Benefit from using native API monitor creation.
    
  
  
  • Scripts for functional tests can be reused.
    
  
  
  • Automate monitor creation by using Swagger Specs or OpenAPI Specification files.

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.