BMC TrueSight and Akamai mPulse compete in the performance and monitoring sector, each catering to different user needs. Akamai mPulse holds the advantage due to its superior real-time data insights and analytics.
Features: BMC TrueSight specializes in IT operations monitoring with features such as advanced threshold management, predictive analytics, and comprehensive infrastructure analysis. Akamai mPulse focuses on real-time user experience monitoring with capabilities including real-time visualizations, extensive performance metrics, and dynamic content injection.
Room for Improvement: BMC TrueSight could enhance its user interface and improve integration for real-time user experience insights. More streamlined data visualization and anomaly detection could also be beneficial. Conversely, Akamai mPulse can benefit from expanding its core feature set to include more predictive analytics, improving its customizability, and better scalability for varied infrastructure setups.
Ease of Deployment and Customer Service: Akamai mPulse benefits from cloud-based integration, offering scalable solutions and faster implementation, paired with responsive customer support. BMC TrueSight's on-premises setup provides extensive integration but may require longer deployment times, backed by reliable customer assistance.
Pricing and ROI: BMC TrueSight offers competitive pricing, showing significant ROI through its expansive monitoring abilities, making it ideal for enterprises seeking broad IT management at lower costs. Akamai mPulse, while priced at a premium, delivers substantial ROI by optimizing user engagement and application performance through detailed user experience insights.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.0% |
| Akamai mPulse | 0.6% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.
mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.
mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.
mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.
Akamai mPulse Benefits
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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