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Akamai mPulse vs BMC TrueSight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai mPulse
Ranking in Application Performance Monitoring (APM) and Observability
57th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
28th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (8th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (27th), AIOps (12th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.5% compared to the previous year. The mindshare of BMC TrueSight is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.3%
Akamai mPulse0.6%
Other98.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Staff Engineer at a financial services firm with 10,001+ employees
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Enables dynamic injections from within the product which is great."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"It provides a great overview for management regarding user experience."
"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."
"There's a good relationship between the price and the licences."
"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."
"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."
"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"BMC TrueSight Operations Management can be used to monitor anything on-premises, including the server, applications, log monitoring, event IT monitoring, and process monitoring."
"It works irrespective of the operating system we’re running."
"The visibility of the environment that the solutions provide is great."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The Event Management is outstanding; still is the most interesting part of the product."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
 

Cons

"The end-to-end distributor tracing connectivity isn't there."
"They work very well, only thing is they need more time to improve and fix all the issues."
"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."
"Scalability to larger volume of data seems to be hit or miss."
"It needs a more intuitive GUI and more customization options."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"It would be better if the initial setup and deployment were more straightforward."
"The dashboards could be better. The graphs are extremely limited."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"The SLA reports that we get on TrueSight today are unfortunately worthless."
"BMC TrueSight Operations Management could improve the reporting."
 

Pricing and Cost Advice

Information not available
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The solution is based on endpoints and knowledge models which can be costly."
"We did a five-year, multimillion dollar deal."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"It is a relatively inexpensive solution."
"Pricing is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Retailer
6%
Financial Services Firm
22%
Outsourcing Company
8%
Computer Software Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
 

Also Known As

SOASTA mPulse
ProactiveNet, TrueSight Operations Management
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Find out what your peers are saying about Akamai mPulse vs. BMC TrueSight and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.