No more typing reviews! Try our Samantha, our new voice AI agent.

Akamai mPulse vs BMC TrueSight comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai mPulse
Ranking in Application Performance Monitoring (APM) and Observability
64th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (7th), IT Infrastructure Monitoring (22nd), Cloud Monitoring Software (25th), AIOps (14th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.5% compared to the previous year. The mindshare of BMC TrueSight is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.7%
Akamai mPulse0.6%
Other97.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Staff Engineer at a financial services firm with 10,001+ employees
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."
"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."
"It provides a great overview for management regarding user experience."
"Enables dynamic injections from within the product which is great."
"There's a good relationship between the price and the licences."
"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."
"The very fact that we've been on it for ten years is a testament, as we continue to make the investment and pay the renewal because the return has been fantastic."
"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The ability to fulfill the role as a manager of managers is fantastic."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"TrueSight Operations Manager is a combination of different components (applications) like Presentation Server, Impact Manager, and AppVisibility Manager and IT's Data Analytics, but it provides a seamless integration and a holistic view with Application and Infrastructure Health views."
"We can verify uptimes as another source of keeping devices in compliance."
 

Cons

"The end-to-end distributor tracing connectivity isn't there."
"It needs a more intuitive GUI and more customization options."
"Scalability to larger volume of data seems to be hit or miss."
"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."
"They work very well, only thing is they need more time to improve and fix all the issues."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"Specifically around application performance monitoring, BMC is definitely not the market leader."
"The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten."
"I would like them to improve the deep-dive details, tracing, and data agents in this product."
 

Pricing and Cost Advice

Information not available
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The tool is moderately expensive."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Other products are more expensive than BMC TrueSight."
"We did a five-year, multimillion dollar deal."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
915,287 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
6%
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
 

Also Known As

SOASTA mPulse
ProactiveNet, TrueSight Operations Management
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Find out what your peers are saying about Akamai mPulse vs. BMC TrueSight and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.