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Akamai mPulse vs New Relic vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 5.1%, down from 9.1% compared to the previous year. The mindshare of Splunk AppDynamics is 4.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics4.0%
New Relic5.1%
Akamai mPulse0.5%
Other90.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"Enables dynamic injections from within the product which is great."
"It is stable and scalable."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The VPN is one of the solution's most valuable features for us."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The pricing is pretty good."
"The best features in New Relic include its numerous API integrations and a good source of support."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool."
"After we implemented this solution, we can easily determine the root cause of issues."
"The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"It provides a lot of data, so it helps businesses identify their user base."
"Error analysis in the troubleshooting sections go straight to the point."
 

Cons

"The end-to-end distributor tracing connectivity isn't there."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"New Relic can be improved by incorporating an automated incident analysis solution."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The scalability can be improved."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
"The interface and user experience could be better."
"There could log management features included in the product."
"I would like the solution to be more customizable to meet our client's requirements."
"Improvements can be made in the area of AI integration."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
 

Pricing and Cost Advice

Information not available
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"This is an expensive product."
"The price of New Relic could improve. It is expensive."
"The price was one of the reasons we chose this solution."
"The solution is less expensive than AppNeta."
"We're paying for the New Relic APM license annually."
"The solution is cheap, but prices can go up when users grow."
"Cost is significant with a lot of extras."
"If one is expensive and ten is low price, I rate the product price as seven out of ten."
"There is no standard license instead, the license is adapted to the organization's requirements."
"AppDynamics is what I would consider an enterprise-level solution. This means that it's a solution that is intended for use by larger organizations, while small or medium-sized businesses may find it difficult to afford. The number of agents required will also impact the pricing, and smaller companies may only be able to afford a limited number of agents. Essentially, the cost of the solution is not within the reach of every organization, and only some may be able to afford it."
"The tool is expensive."
"It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000."
"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
8%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
28%
Computer Software Company
14%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise36
Large Enterprise188
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenie...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your f...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...
 

Comparisons

 

Also Known As

SOASTA mPulse
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: September 2025.
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