Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.
For P1 tickets, the resolution time is approximately four hours.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
You cannot simply add more servers without purchasing the license.
The scalability of Adobe Experience Manager is pretty good because we have so many engineers that are knowledgeable about and have experience in altering the Adobe Experience Manager system.
Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features.
Technical support could be improved, especially for smaller companies.
There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync.
Many people complain about the price as it's one of the most expensive tools.
I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.
I'm not aware of the support calls users are placing, but in 10 years I probably had five or six support tickets placed.
One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.
For large enterprises, the cost is often comparable with other major CMSs.
Adobe Experience Manager is expensive compared to competitors.
The price is significantly high.
the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.
The integration of customer behavior and website setup is impressive.
The best feature is the experience fragment. If you want to replicate content across multiple websites with 1,000 or 20,000 pages, this feature helps accomplish it in a fraction of seconds.
It has improved productivity and functionality by providing all necessary tools in one suite.
The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
| Product | Market Share (%) |
|---|---|
| Adobe Experience Manager | 3.2% |
| SharePoint | 14.3% |
| OpenText Documentum Content Management | 9.8% |
| Other | 72.7% |
| Product | Market Share (%) |
|---|---|
| Office 365 | 10.1% |
| Google Workspace | 10.2% |
| Dropbox Business - Enterprise | 9.9% |
| Other | 69.80000000000001% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 62 |
| Midsize Enterprise | 29 |
| Large Enterprise | 68 |
Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.
Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.
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