Adobe Experience Manager vs Office 365 comparison

The compared Adobe and Microsoft solutions aren't in the same category. Adobe is ranked #4 in ECM , with an average rating of 8.6, and holds a 3.6% mindshare in the category. Microsoft is ranked #1 in CCP , with an average rating of 8.6, and holds a 10.2% mindshare. Additionally, 96% of Adobe users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Adobe Experience Manager

Read 28 Adobe Experience Manager reviews

3,864 Views
1,391 Comparison Views

96% willing to recommend

Office 365

Read 152 Office 365 reviews

3,509 Views
2,562 Comparison Views

95% willing to recommend

Adobe Experience Manager

Office 365

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Executive Summary

We performed a comparison between Adobe Experience Manager and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: January 2026).

Buyer's Guide

Enterprise Content Management

January 2026

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Helped 881,515 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.8

Adobe Experience Manager is valued for ease, scalability, and analytics, aiding large applications with reduced time to market.

Sentiment score

6.3

Office 365 offers cost savings and productivity boosts via subscription models, integrated tools, time savings, and enhanced security.

I have seen a return on investment through reduction in time to market, automation through AI, and the availability of very scalable solutions.

Prasad Boddu

project manager at FedEx

For more quotes and insights, download the Adobe Experience Manager report

Internal surveys show a 20% increase in team productivity due to better collaboration in Microsoft Teams.

BasilJiji

System Engineer at a retailer with 10,001+ employees

Though money is not saved directly, time is saved significantly due to its user-friendliness, reducing the need for extensive user training.

reviewer2795739

IT operation manager at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the Office 365 report

Customer Service

Sentiment score

6.7

Adobe's customer service is skilled but varies in response speed, prioritizing large companies and challenges exist with cloud transitions.

Sentiment score

4.2

Office 365 customer service is praised for efficiency and expertise, with suggestions for improved communication and additional support channels.

They are attentive to big companies but tend to be negligent towards mid-sized companies.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.

reviewer2752413

Digital Asset Specialist at a retailer with 10,001+ employees

For P1 tickets, the resolution time is approximately four hours.

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

For more quotes and insights, download the Adobe Experience Manager report

At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.

Ed Bremer II

Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees

For complex issues, premium support tickets are usually handled within a few hours, providing a great experience.

BasilJiji

System Engineer at a retailer with 10,001+ employees

For more quotes and insights, download the Office 365 report

Scalability Issues

Sentiment score

6.5

Adobe Experience Manager is scalable and adaptable, supporting high user numbers despite challenges in cloud transition and configuration.

Sentiment score

7.5

Office 365 is highly scalable, accommodating diverse global teams efficiently, with licensing costs as a key consideration.

You cannot simply add more servers without purchasing the license.

Ketan Sahasrabudhe

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Adobe Experience Manager's scalability is excellent, as it reduces infrastructure and maintenance costs.

Prasad Boddu

project manager at FedEx

Adobe Experience Manager can handle numerous projects because more projects can be developed, enhanced, and numerous components can be reused in many projects and published.

reviewer2794089

Senior Project Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the Adobe Experience Manager report

Office 365 offers virtually limitless scalability.

BasilJiji

System Engineer at a retailer with 10,001+ employees

Whenever scaling up is required, procuring additional licenses is easy unless it is under an EA plan.

reviewer2795739

IT operation manager at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the Office 365 report

Stability Issues

Sentiment score

7.0

Adobe Experience Manager is stable and high-performing, though large-scale storage and custom code may pose occasional challenges.

Sentiment score

7.4

Office 365 is praised for stability and reliability, with occasional performance issues and Microsoft’s valued 99.99% uptime guarantee.

Adobe Experience Manager is a stable tool.

reviewer2794089

Senior Project Engineer at a tech vendor with 10,001+ employees

Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.

Ketan Sahasrabudhe

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

For more quotes and insights, download the Adobe Experience Manager report

Microsoft provides a 99.9% financially backed guarantee.

BasilJiji

System Engineer at a retailer with 10,001+ employees

The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.

Ed Bremer II

Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees

At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features.

reviewer2023968

IT Administrator at a university with 51-200 employees

For more quotes and insights, download the Office 365 report

Room For Improvement

Adobe Experience Manager requires better documentation, integration, cost efficiency, and streamlined processes to address complexity and unclear licensing.

Office 365 users seek language expansion, improved compatibility, better support, refined features, and more training resources for optimal use.

Technical support could be improved, especially for smaller companies.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync.

Ketan Sahasrabudhe

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Many people complain about the price as it's one of the most expensive tools.

reviewer2752413

Digital Asset Specialist at a retailer with 10,001+ employees

For more quotes and insights, download the Adobe Experience Manager report

I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.

Agnislav Onufriichuk

React Native Team Lead at Visible Magic

The interface for the security and compliance center could be simplified.

BasilJiji

System Engineer at a retailer with 10,001+ employees

It has been observed that support personnel often lack hands-on experience, and more training is required.

reviewer2795739

IT operation manager at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the Office 365 report

Setup Cost

Adobe Experience Manager is costly but valuable for large operations; offers various licenses and a free one-month trial.

Office 365 provides competitive pricing and diverse plans, though licensing can be confusing and improvement is needed in cost transparency.

For large enterprises, the cost is often comparable with other major CMSs.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Adobe Experience Manager is expensive compared to competitors.

Ketan Sahasrabudhe

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

The price is significantly high.

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

For more quotes and insights, download the Adobe Experience Manager report

the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.

Godfrey-Noel

Project Management Associate at MPost

My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.

Ed Bremer II

Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

reviewer2795739

IT operation manager at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the Office 365 report

Valuable Features

Adobe Experience Manager excels in usability, integration, personalization, and content management, benefitting both technical and non-technical users alike.

Office 365 offers cloud integration, real-time collaboration, secure sharing, extensive storage, productivity apps, AI automation, and user-friendly interfaces.

Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.

Ketan Sahasrabudhe

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents.

reviewer2785143

Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees

Adobe Experience Manager increases operational efficiency through centralized assets and reduces time spent searching, editing, and managing files.

Prasad Boddu

project manager at FedEx

For more quotes and insights, download the Adobe Experience Manager report

It has improved productivity and functionality by providing all necessary tools in one suite.

FlowSec Ltd.

CCC at FlowSec

The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access.

Godfrey-Noel

Project Management Associate at MPost

Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.

Ed Bremer II

Controller/HR Manager/IT Manager at a manufacturing company with 11-50 employees

For more quotes and insights, download the Office 365 report

Categories and Ranking

Adobe Experience Manager

Average Rating

8.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Enterprise Content Management (4th), Web Content Management (1st), Enterprise Social Software (4th), Digital Experience Platforms (DXP) (1st)

Office 365

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

Content Collaboration Platforms (1st)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Adobe Experience Manager is designed for Enterprise Content Management and holds a mindshare of 3.6%, up 2.9% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 10.2% mindshare, up 4.9% since last year.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
Adobe Experience Manager	3.6%
SharePoint	11.3%
OpenText Content Management	8.0%
Other	77.1%

Enterprise Content Management

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Office 365	10.2%
Google Workspace	9.3%
Dropbox Business - Enterprise	8.6%
Other	71.9%

Content Collaboration Platforms

Featured Reviews

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

Have faced challenges with setup and pricing but have found flexibility and support helpful

Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.

Read full review

BasilJiji

System Engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Read full review

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881,515 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Computer Software Company

13%

Marketing Services Firm

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

Moving forward, if Adobe implements AI tools wherein a vendor or a stakeholder comes in and gives instructions, they could develop a page or a whole site accordingly in a few minutes or a few days,...

See all answers

What is your primary use case for Adobe Experience Manager?

Adobe Experience Manager is used for developing components, content management, and developing experience fragments and content fragments. Assets are used for the DAM for storing files and document...

See all answers

What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...

See all answers

What is your primary use case for Office 365?

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...

See all answers

Comparisons

SAP Extended Enterprise Content Management vs Adobe Experience Manager

Compared 6% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 5% of the time

SharePoint vs Adobe Experience Manager

Compared 5% of the time

OpenText Content Management vs Adobe Experience Manager

Compared 5% of the time

Oracle WebCenter vs Adobe Experience Manager

Compared 3% of the time

More Adobe Experience Manager Competitors

Google Workspace vs Office 365

Compared 50% of the time

Symphony vs Office 365

Compared 10% of the time

Dropbox Business - Enterprise vs Office 365

Compared 7% of the time

Microsoft OneDrive for Business vs Office 365

Compared 4% of the time

Quip vs Office 365

Compared 3% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Adobe Experience Manager

January 2026

Download Adobe Experience Manager product report

Buyer's Guide

Office 365

January 2026

Download Office 365 product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

Metra

Me & the Bees Lemonade

Buyer's Guide

Enterprise Content Management

January 2026

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.