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Adobe Experience Cloud vs Salesforce Community Cloud comparison

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Buyer's Guide
Digital Experience Platforms (DXP)
March 2024
Executive Summary

We performed a comparison between Adobe Experience Cloud and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP).
To learn more, read our detailed Digital Experience Platforms (DXP) Report (Updated: March 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Use Adobe Experience Cloud?
Julio Divietro
Helps us with sales management of customer life cycles with good business intelligence
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Pricing for Salesforce CRM is extremely expensive."

    • More Salesforce Community Cloud Pricing and Cost Advice →

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    Questions from the Community
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    Earn 20 points

    What do you like most about Salesforce Community Cloud?
    Top Answer:All the business intelligence included in the tool gives more information about the cycle of the sales stage.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Salesforce Commun...
    Top Answer:We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.
    What needs improvement with Salesforce Community Cloud?
    Top Answer:The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
    Read all 2 answers   →
    Ranking
    6th
    out of 30 in Digital Experience Platforms (DXP)
    Views
    519
    Comparisons
    283
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 30 in Digital Experience Platforms (DXP)
    Views
    1,629
    Comparisons
    189
    Reviews
    1
    Average Words per Review
    306
    Rating
    9.0
    Comparisons
    Learn More
    Adobe
    Salesforce
    Overview

    Adobe Experience Cloud gives you access to an integrated set of solutions to build campaigns, manage your advertising, and gain deep intelligence about your business. And it’s all unified through powerful core services that give you access to your customer profiles, centralized assets, powerful tagging, and an ecosystem of partners and developers to extend the value of all the solutions. It’s everything you need to orchestrate a great customer experience.

    Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
    Sample Customers
    Maxim Integrated
    Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company17%
    Retailer8%
    University8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    University12%
    Financial Services Firm8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise7%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    Digital Experience Platforms (DXP)
    March 2024
    Download Free Report
    Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP). Updated: March 2024.
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    768,578 professionals have used our research since 2012.

    Adobe Experience Cloud is ranked 6th in Digital Experience Platforms (DXP) while Salesforce Community Cloud is ranked 3rd in Digital Experience Platforms (DXP) with 2 reviews. Adobe Experience Cloud is rated 0.0, while Salesforce Community Cloud is rated 9.0. On the other hand, the top reviewer of Salesforce Community Cloud writes "Helps us with sales management of customer life cycles with good business intelligence". Adobe Experience Cloud is most compared with Acquia Cloud, ContentSquare, Sprinklr and BloomReach, whereas Salesforce Community Cloud is most compared with Magnolia CMS and Lithium.

    See our list of best Digital Experience Platforms (DXP) vendors.

    We monitor all Digital Experience Platforms (DXP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.