Acumatica vs Affinity comparison

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Acumatica

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Executive Summary

We performed a comparison between Acumatica and Affinity based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Acumatica vs. Affinity Report (Updated: May 2024).

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Acumatica vs. Affinity

May 2024

Helped 789,135 peers since 2012

Categories and Ranking

Acumatica

Ranking in CRM

27th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Cloud ERP (6th)

Affinity

Ranking in CRM

26th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2024, in the CRM category, the mindshare of Acumatica is 0.9%, down from 1.1% compared to the previous year. The mindshare of Affinity is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Unique Categories:

Cloud ERP

2.9%

No other categories found

Featured Reviews

Jody Lorincz

IT Manager at MHR Brands

Aug 25, 2021

Provided one solution for everything and housed everything for us

I wasn't there during the initial deployment, but during one of the upgrade processes, they did botch the integration. So, we had a few issues, and we had to actually start from scratch, but with the import and export scenarios, it was not very difficult. You can set up the entire database and do the whole setup in an hour on a computer. From there, use the import and export scenarios to handle everything. Overall, it takes a couple of hours. One person can deploy it. Maintenance was done by the value-added reseller. The value-added reseller is the link between the corporate and the end customer. So, they handle all the updates and everything that's needed.

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Marcus Quinn

Chief Information Officer at Business Growth & Software Development Consultancy

Oct 17, 2023

Open source, stable and capable of working with existing Adobe files

Affinity Photo needs to work more. They need to align as much as possible with the shortcuts and keystrokes of Adobe. It's just because when you learn a tool as a professional, you tend to learn all the shortcuts and keystrokes. And if they're not the same as the same type of products that you migrated from, you lose productivity because you forget how to do things. You don't know where things are on the menu. You don't know the icon for it because you just know it as, "Oh, if I press this key, I get that." You forget the user interface. You just remember the keystrokes and the shortcuts. So, if that could align as much as possible with what I'm used to from Adobe, that would be good. And there's another product I use called Pixelmator Pro. And as much as I wish Affinity Photos did everything that Photoshop did, I actually ended up using this other product, Pixelmator, more for image editing because I just find it faster and more in line with what I remember from Photoshop. So, they are good. They've designed a good product. It's just the shortcuts and keystrokes need to match what people are used to, especially coming from Adobe because, let's say, it didn't exist. Affinity is a newer product.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution supports multiple branches."

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

"The most valuable features of Affinity are the connection features it provides because you have a large database of startups. The people who worked in the companies and founded them are displayed in Affinity. It can show if they are using some special intelligence feature and that you may know this person, of your connections. For example, if they know the person. It works similar to the way LinkedIn does when you seek a connection. Additionally, Affinity shows how close this person is and how often they contact each other."

"I like that it's completely automated. It's a very robust system. You are not going to have faults in it."

"For me, the most valuable feature is the fact that they work with existing Adobe files. And open and edit PDFs and web-optimized exports. It's been very good."

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

"The solution doesn't have features to break down the structure for multiple people in the project."

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."

"Affinity could improve by adding more features. It has been a while since I have used it, but when I did, the features could improve."

"To get people to migrate, Affinity needs to somehow give them an incentive to change. The key is to make it as similar as possible. Shortcuts and keystrokes would be my biggest learning curve. So, to scale, you're going to have to convince people to relearn their workflow, and everybody's too busy to do that. Scalability is kind of mid because you face adoption resistance if you're pushing out to a studio or staff that are used to Adobe. Many products don't think beyond Microsoft and Adobe. If it's not Microsoft, then they don't understand. So, scalability is a challenge."

"It would be better if it were "pay-per-user" instead of "pay-per-account." For example, I'm Siddharth Mallya, and I have two email accounts. Each of those accounts is a separate payable account for me. For instance, I have created a network using my personal email ID, and now I have moved to my company email ID. It'll choose any one of those accounts, and that will become my paid account. For example, if I put in my personal email ID, then that's the account that I pay for. But I'm no longer using it, and it's not going to get updated. If I put in my work email ID, then that's an entirely separate account that I have to pay for."

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

"Affinity is an expensive solution. However, they over a free version trial. The solution is expensive but the people that have used it say it is worth the money."

"Affinity follows a pay-per-account model, and I think there will be a monthly or a yearly paid subscription. I have heard that it was expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Construction Company

11%

Wholesaler/Distributor

11%

Healthcare Company

Financial Services Firm

22%

Computer Software Company

14%

Educational Organization

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Acumatica?

This solution supports multiple branches.

What is your experience regarding pricing and costs for Acumatica?

I would advise other users that before they purchase this solution, they need to understand their requirements and needs. I would rate Acumatica's value for its price, a four out of five (with one ...

What needs improvement with Acumatica?

When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companie...

What do you like most about Affinity?

For me, the most valuable feature is the fact that they work with existing Adobe files. And open and edit PDFs and web-optimized exports. It's been very good.

What is your experience regarding pricing and costs for Affinity?

It is open source.

What needs improvement with Affinity?

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Product Reports

Download Acumatica product report

CRM

June 2024

Download Affinity product report

June 2024

Learn More

Acumatica

Overview

Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

Reimagining relationship intelligence. Using patented technology, we help businesses leverage their most valuable data to find their next big opportunity

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee

T3 Advisors, Cushman & Wakefield,