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Active Roles by One Identity vs SAP Customer Data Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
91
Ranking in other categories
User Provisioning Software (3rd), Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (3rd)
 

Mindshare comparison

Active Roles by One Identity and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Active Roles by One Identity is designed for Active Directory Management and holds a mindshare of 11.7%, up 9.6% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 27.6% mindshare, up 21.4% since last year.
Active Directory Management Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity11.7%
Netwrix Auditor10.1%
ManageEngine ADManager Plus8.7%
Other69.5%
Active Directory Management
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud27.6%
LoginRadius36.2%
Akamai Identity Cloud26.3%
Other9.899999999999991%
Social Login
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
it_user1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Active Roles by One Identity has resulted in a noticeable improvement in the efficiency of Active Directory administration, with routine user provisioning and de-provisioning tasks now completed 30 to 50% faster by using automated standardized workflows, along with a reduction in manual configuration errors and fewer access-related requests."
"One Identity Active Roles has helped my organization reduce the number of incorrect privileged accounts through the management unit feature and enables comprehensive group membership management with features not available in Active Directory, such as adding multiple secondary owners and dynamic groups."
"It provides automatic provisioning/update/deprovisioning workflows from a source system to a target system."
"Using One Identity Active Roles, we reduced our user provisioning time from hours to minutes, lowered service desk workload by approximately 40 to 60 minutes, reduced manual administration errors, and improved audit and compliance efficiency."
"One Identity Active Roles has had a very positive impact on our organization, mainly by improving efficiency and security at the same time."
"Active Roles helped increase operational efficiency in our organization."
"Automated provisioning and access management reduced manual administrative effort by nearly 50 to 60%, which saved significant onboarding time and lowered the number of access-related errors and support tickets."
"The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
 

Cons

"I did not rate One Identity Active Roles at the highest level because areas such as user interface modernization, workflow complexity, troubleshooting experience, reporting capabilities, and cloud integration still have room for improvement."
"I have not seen a return on investment or any relevant metrics and I cannot imagine we would have saved any employees or any full-time equivalents for One Identity Active Roles."
"Even though I advocate for One Identity Active Roles, there are areas for improvement, particularly in hybrid integration experiences where it feels a bit clunky compared to its capabilities for on-premises AD management."
"One Identity Active Roles could be improved by making the initial setup and policy configuration simpler and more intuitive, especially for complex enterprise AD environments."
"The main improvement I would suggest for One Identity Active Roles is making the UI and policy configuration more intuitive."
"I think its governance and security are very good. If they use a third party as an AI, the security may be compromised. However, if they are using their inbuilt assistance, it gives a very good result."
"Active Roles could add more options for web customization. Our requirements are exceedingly specific. We'd like to get the web interface down to just five buttons, but in some cases, we can only get to six. The web interface in the current version is less customizable than in the previous one."
"The initial setup was quite easy, but it was time-consuming. It took about three months."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"It's expensive."
"The licensing model is a simple user-based model, not that much complicated."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The pricing is on the higher end."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"It's fairly priced."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
28%
Healthcare Company
9%
Financial Services Firm
7%
Computer Software Company
6%
Manufacturing Company
13%
Comms Service Provider
8%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business101
Midsize Enterprise16
Large Enterprise45
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Our experience with the pricing, setup cost, and licensing of Active Roles by One Identity has been very positive. Although Active Roles by One Identity is not the lowest-priced solution, we believ...
What needs improvement with One Identity Active Roles?
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new adminis...
What is your primary use case for One Identity Active Roles?
Active Roles by One Identity is our main solution for simplifying and automating user account management in our Active Directory environment. We use it for tasks like user provisioning, deprovision...
Ask a question
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Also Known As

Quest Active Roles
Gigya Customer Identity Management
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about One Identity, Microsoft, Netwrix and others in Active Directory Management. Updated: August 2026.
913,806 professionals have used our research since 2012.