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Active Roles by One Identity vs SAP Customer Data Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
User Provisioning Software (3rd), Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (1st)
 

Mindshare comparison

Active Roles by One Identity and SAP Customer Data Cloud aren’t in the same category and serve different purposes. Active Roles by One Identity is designed for Active Directory Management and holds a mindshare of 11.7%, up 10.4% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 28.7% mindshare, up 27.3% since last year.
Active Directory Management Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity11.7%
Netwrix Auditor10.1%
ManageEngine ADManager Plus8.3%
Other69.9%
Active Directory Management
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud28.7%
LoginRadius32.4%
Akamai Identity Cloud23.4%
Other15.5%
Social Login
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
it_user1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution improved our organization's security posture by framing the end users and ensuring that capabilities that could cause mistakes are hidden from the web interface."
"It is very intuitive and close to the native tools. Since it is web-based, it does not require extensive training for our end users."
"One Identity Active Roles has positively impacted my organization by providing a consistent and easy to understand interface for Active Directory, whether you are reading it or whether you are actively managing Active Directory."
"One Identity Active Roles has had a strong impact on Active Directory operations by reducing manual administrative workload, improving access governance, and standardizing provisioning and permission management procedures."
"One Identity Active Roles has positively impacted the organization by significantly improving efficiency through automating repetitive tasks and saving time for the IT team."
"Automated provisioning and access management reduced manual administrative effort by nearly 50 to 60%, which saved significant onboarding time and lowered the number of access-related errors and support tickets."
"One Identity Active Roles has a positive impact on our organization by improving the efficiency and consistency of our Active Directory operations."
"I see a return on investment with One Identity Active Roles, specifically noting a 40% to 60% drop in time spent on provisioning, access reviews, and audit-related tasks."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"It has enhanced the security and customer satisfaction of our customers."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"First is the user interface and experience. While it is functional, it can feel complex for a new user and less intuitive, especially for onboarding a new user."
"The biggest one is the management interface, which feels dated compared to many newer identity management platforms."
"The initial setup could be simpler because sometimes it feels like it should be more straightforward."
"If One Identity Active Roles has to be positioned for all customers, not just the entities which are being regulated, then the pricing has to be normalized."
"One Identity Active Roles can be improved by modernizing the UI to be more responsive, as some advanced workflow configurations can feel a bit clunky during setup."
"I am not really satisfied with the customer support for One Identity Active Roles as the support is pretty limited."
"One Identity Active Roles is a mature and reliable product, but there are definitely areas where it could be improved."
"Some advanced configuration and workflow can feel complex, so simplifying setup and management would improve the overall experience."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
 

Pricing and Cost Advice

"It's fairly priced."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"It's expensive."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The licensing model is a simple user-based model, not that much complicated."
"The pricing is on the higher end."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
26%
Healthcare Company
9%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
13%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise19
Large Enterprise46
No data available
 

Questions from the Community

What needs improvement with One Identity Active Roles?
To improve Active Roles by One Identity, I would like to see more automation around role assignment and access reviews, along with better reporting and an easier-to-use dashboard. While the integra...
What is your primary use case for One Identity Active Roles?
My main use case for Active Roles by One Identity involves managing user access and roles across different applications while ensuring users have the right permissions based on their responsibiliti...
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Also Known As

Quest Active Roles
Gigya Customer Identity Management
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about One Identity, Netwrix, Microsoft and others in Active Directory Management. Updated: October 2026.
920,769 professionals have used our research since 2012.