Active Roles by One Identity pros and cons

Name: Active Roles by One Identity
Brand: One Identity
Rating: 4.3 (91 reviews)

Vendor: One Identity

4.3 out of 5

91 reviews
100% willing to recommend

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Pros & Cons summary

Active Roles by One Identity automates processes, reducing IT workload and enhancing security through least privilege delegation. It improves operational efficiency by supporting faster onboarding/offboarding, delivering time savings, and reducing human error. While it offers substantial ROI, initial setup, integration, and customer support are challenging, and advanced configurations require deep expertise. Reporting needs more flexibility for effective tracking.

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Prominent pros & cons

PROS

Active Roles by One Identity automates many routine processes, reducing the complexity and workload for Active Directory administration and allowing IT teams to focus on higher-value projects.

By improving operational efficiency, Active Roles by One Identity supports faster user onboarding and offboarding and significantly reduces manual administrative effort and human errors.

Active Roles by One Identity strengthens security through least privilege delegation, providing tighter access control and centralized auditing, which enhances compliance efforts within organizations.

Organizations experience a strong return on investment from Active Roles by One Identity, citing time savings, reduced service desk workload, and improved compliance and audit efficiency.

By automating provisioning and access management, Active Roles by One Identity provides substantial savings in time and cost while improving the overall efficiency and security of identity management operations.

CONS

Initial setup and configuration of Active Roles by One Identity can be complex and time-consuming, particularly when designing workflows, policies, and delegation models, which may require significant IT expertise.

Active Roles by One Identity lacks efficient customer support, often leading to delays in resolving bugs and production issues.

Advanced workflows and policy settings in Active Roles by One Identity can be complex to configure, requiring deeper scripting or backend adjustments, which increases the learning curve for new administrators.

Integration capabilities within Active Roles by One Identity can be challenging and time-consuming, particularly when involving complex workflows or cloud-native identity platforms.

Reporting and analytics capabilities in Active Roles by One Identity could be improved, as they often lack flexibility and customization options necessary for accurate and effective performance tracking.

Active Roles by One Identity Pros review quotes

Puru Solanki ( ITIL. CISM , CCSP )

IT Head at Citadel Global

Jul 23, 2026

Overall, Active Roles by One Identity has significantly reduced the complexity and workload of Active Directory administration by automating many tasks that previously required manual effort, allowing our IT team to spend much less time on routine requests and focus on higher-value projects.