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Act-On Software vs Blueshift comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Act-On Software
Ranking in Marketing Automation
15th
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Blueshift
Ranking in Marketing Automation
9th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Personalization Engines (3rd), Customer Data Platforms (CDP) (4th)
 

Mindshare comparison

As of August 2026, in the Marketing Automation category, the mindshare of Act-On Software is 1.8%, up from 1.0% compared to the previous year. The mindshare of Blueshift is 0.9%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Mindshare Distribution
ProductMindshare (%)
Blueshift0.9%
Act-On Software1.8%
Other97.3%
Marketing Automation
 

Featured Reviews

it_user82449 - PeerSpot reviewer
Business Systems Manager at a consultancy with 501-1,000 employees
The adaptive nurturing, segmentation, multiple lead scoring rules, and simple CRM integration stood out the most.
The CRM integration with Act-On is better with Salesforce and had more value for sales representatives than it did with Microsoft Dynamics CRM; that was MS CRM's downfall. Act-On Anywhere is a nice feature for general users, but the tracking in CRM is lost, and Marketing team subject lines do not carry over on the email templates.
Boxahi Wallace - PeerSpot reviewer
Sales and Marketing Specialist at Unilever
Advanced customer journeys have boosted segmentation and now deliver more relevant campaigns
The best features Blueshift offers in my experience are customer data management and segmentation, intuitive and easy-to-use UI, quick and efficient customer support, and an intuitive user-friendly interface that allows me to manage complex data easily. Blueshift also offers robust features such as integration with Segment and other apps, retargeting with dynamic content pulled from data feeds and catalogs. Out of those features, I find myself relying on the customer segments and recommendation tool in Blueshift the most day-to-day because it has helped with automating and personalizing our tags. I would also add that the predictive score is very useful. Blueshift has positively impacted my organization by allowing us to launch triggered marketing campaigns targeted to specific segments based on users' behaviors on-site and deliver relevant personalized content using the AI-based recommendations tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our organization was operating blindfolded before implementing Act-On."
"Act-On is simple to use and it makes campaign development a breeze."
"It is now much easier for us to send and segment emails, analyze our results and make smarter decisions."
"Before I joined, my company used a larger, more expensive but more popular software, and after switching to this, my team can still do everything it needs to for cheaper."
"Act-On has an outstanding customer support team and they escalate issues to their technical teams before the frustration level."
"Blueshift has positively impacted my organization by allowing us to launch triggered marketing campaigns targeted to specific segments based on users' behaviors on-site and deliver relevant personalized content using the AI-based recommendations tool."
"Blueshift has positively impacted our organization in many ways over the past four years by helping us consolidate processes for getting our products into one system, improving and introducing new email streams, and automating emails, which saves us 30 to 50% of our time."
"Blueshift has significantly impacted my organization."
"Overall, Blueshift was an excellent product."
"By bringing the customer data into one specific place and then utilizing the tools from Blueshift, we have been able to create more of an experience for the customer and not just channel silos."
"Blueshift has positively impacted my organization by being a powerful marketing tool and automation tool, and it has had a tremendous impact on my email marketing KPIs, with the AI-based approach and recommendation tool leading to an increase in engagement."
 

Cons

"The CRM integration with Act-On is better with Salesforce and had more value for sales representatives than it did with Microsoft Dynamics CRM; that was MS CRM's downfall."
"One area of improvement would be ability to use dynamic content fields. It is available, but not to the fullest extent where it would help me."
"Regarding customer support, the response to our queries is somewhat slow, but they manage to respond."
"The customer support is a bit slow; they take time to respond, and they should improve."
"My experience with pricing, setup cost, and licensing was initially just okay."
"The installation was very difficult to do, and getting it set up to work properly was very problematic and took a very long time."
"Blueshift can be improved in that reporting could be enhanced, especially regarding the user interface reporting."
"The biggest frustration or friction point I have hit with Blueshift is the learning curve on journey logic."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Blueshift?
My experience with pricing, setup cost, and licensing was initially just okay.
What needs improvement with Blueshift?
Blueshift needs to do what they do best and continually look at what customers need, where the gaps are in the market, and just try to deliver a good solution as quickly as they possibly can, worki...
What is your primary use case for Blueshift?
My main use case for Blueshift was to deliver recommendations in real time to customers at scale. By using our product catalog and customer behavioral data that was modeled and worked on with the d...
 

Overview

 

Sample Customers

NYU, Tableau, Xerox, ASPCA, Lego Education, Hoopla, Avery Dennison and SolarWorld.
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Find out what your peers are saying about Act-On Software vs. Blueshift and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.