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Acronis Disaster Recovery vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.1, while Arcserve is ranked #16 with an average rating of 6.8. Acronis holds a 0.4% mindshare in DRS, compared to Arcserve’s 2.2% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.
Acronis Disaster Recovery
Read 18 Acronis Disaster Recovery reviews
  • 383 Views
  • 326 Comparison Views
90% willing to recommend
Arcserve UDP
Read 43 Arcserve UDP reviews
  • 2,557 Views
  • 1,253 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Acronis Disaster Recovery are two competitive options in the data protection category. Arcserve UDP generally holds the upper hand due to its cost-effectiveness and feature depth, whereas Acronis excels in backup and restore functionalities.

Features: Arcserve UDP stands out for its comprehensive feature set, including global deduplication, virtual standby, and ease of use across Windows, Linux, and VMware environments. It is known for swift setup and backup speed. Acronis Disaster Recovery offers efficient data backup and recovery capabilities, reliable patch management, and effective disaster recovery with file-level backup.

Room for Improvement: Arcserve UDP users seek better integration with virtual environments, enhanced cloud server interoperability, and faster technical support. Acronis Disaster Recovery could improve real-time backup features, refine its pricing structure, and expand the capabilities of its file restoration and failover support.

Ease of Deployment and Customer Service: Arcserve UDP is mainly deployed on-premises, with technical support receiving mixed reviews regarding response time. Acronis Disaster Recovery is often used in public cloud environments, consistently praised for fast and effective customer support.

Pricing and ROI: Arcserve UDP is viewed as cost-effective, providing significant savings and value for businesses with competitive pricing. Acronis Disaster Recovery is considered slightly more costly but is seen as a worthwhile investment due to its strong backup process and long-term benefits.

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To learn more, read our detailed Acronis Disaster Recovery vs. Arcserve UDP Report (Updated: September 2025).
Buyer's Guide
Acronis Disaster Recovery vs. Arcserve UDP
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Arcserve UDP
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (24th)
 

Mindshare comparison

As of September 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 2.2%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Acronis Disaster Recovery0.4%
Arcserve UDP2.2%
Other97.4%
Disaster Recovery (DR) Software
 

Featured Reviews

RandeepPawar - PeerSpot reviewer
Have improved recovery preparedness and see potential growth with better technical support
Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.
Read full review
TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup and recovery options work flawlessly."
"The solution can be improved by including a load balancer."
"The most valuable feature of the solution is data restoration or data recovery."
"The most valuable feature is the hot restore capability."
"My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment."
"DR and failover are good features of the tool."
"Acronis provides ease of use with all tools and solutions operating through a single console and agent."
"The most valuable features of the product for me are its backup and recovery functionalities."
More Acronis Disaster Recovery pros
"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable feature of Arcserve UDP is live replication."
"Easy restoration and the solution works quickly."
"I would recommend it if there is a general case."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The recovery part of the product is very good."
"Our customers are happy with the product’s functionality."
"It's simple to set up."
More Arcserve UDP pros
 

Cons

"Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."
"The solution covers specific versions of Windows and Linux, and it would be good if other Linux versions or some special appliances could work in the Acronis Disaster Recovery environment."
"Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."
"In the future, I would like to see cross-platform support."
"From an improvement perspective, the tool should allow users to add more data centers in the cloud."
"For the backup to compete in the enterprise market, there must be improvements."
"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."
"Acronis could improve by incorporating an application or network load balancer. They could also enhance endpoint security by integrating EDR within the security framework."
More Acronis Disaster Recovery cons
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Licensing can be quite difficult."
"The solution's reporting could be improved and should provide customized reports."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The support could be more knowledgeable and faster."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
More Arcserve UDP cons
 

Pricing and Cost Advice

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
"The tool's pricing is reasonable."
"The price of the solution is inexpensive."
"The solution’s pricing is average."
"This pricing is quite reasonable."
"Acronis Disaster Recovery is a cheap solution."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
"The product has an affordable price."
"The solution is not very expensive, but it is not cheap."
"I do not work with the pricing or licensing issues of the solution for our organization."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The solution is priced well compared to other solutions."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The price of StorageCraft ShadowProtect is competitive in the market."
More Arcserve UDP pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.
See all answers
What needs improvement with Acronis Disaster Recovery?
For new users, providing GIF animations for the methods or steps in Acronis Disaster Recovery would be helpful for step-by-step backup or data restoration. There is currently a method with video re...
See all answers
What is your primary use case for Acronis Disaster Recovery?
It is for my server data, the database server, email server, and those are my main use cases for Acronis Disaster Recovery.
See all answers
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
See all answers
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
See all answers
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
See all answers
 

Comparisons

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Veritas Backup Exec vs Arcserve UDP Logo
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Product Reports

Buyer's Guide
Acronis Disaster Recovery
September 2025
Acronis Disaster Recovery reportDownload Acronis Disaster Recovery product report
Buyer's Guide
Arcserve UDP
September 2025
Arcserve UDP reportDownload Arcserve UDP product report
 

Also Known As

Acronis DRaaS
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis
Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
Arcserve
 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Buyer's Guide
Acronis Disaster Recovery vs. Arcserve UDP
September 2025
Free Report: Acronis Disaster Recovery vs. Arcserve UDP
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