Acronis Disaster Recovery vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.1, while Arcserve is ranked #11 with an average rating of 7.0. Acronis holds a 0.4% mindshare in DRS, compared to Arcserve’s 2.3% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Disaster Recovery

Read 17 Acronis Disaster Recovery reviews

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279 Comparison Views

90% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
1,422 Comparison Views

84% willing to recommend

Acronis Disaster Recovery

Arcserve UDP

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Acronis Disaster Recovery are two competitive options in the data protection category. Arcserve UDP generally holds the upper hand due to its cost-effectiveness and feature depth, whereas Acronis excels in backup and restore functionalities.

Features: Arcserve UDP stands out for its comprehensive feature set, including global deduplication, virtual standby, and ease of use across Windows, Linux, and VMware environments. It is known for swift setup and backup speed. Acronis Disaster Recovery offers efficient data backup and recovery capabilities, reliable patch management, and effective disaster recovery with file-level backup.

Room for Improvement: Arcserve UDP users seek better integration with virtual environments, enhanced cloud server interoperability, and faster technical support. Acronis Disaster Recovery could improve real-time backup features, refine its pricing structure, and expand the capabilities of its file restoration and failover support.

Ease of Deployment and Customer Service: Arcserve UDP is mainly deployed on-premises, with technical support receiving mixed reviews regarding response time. Acronis Disaster Recovery is often used in public cloud environments, consistently praised for fast and effective customer support.

Pricing and ROI: Arcserve UDP is viewed as cost-effective, providing significant savings and value for businesses with competitive pricing. Acronis Disaster Recovery is considered slightly more costly but is seen as a worthwhile investment due to its strong backup process and long-term benefits.

To learn more, read our detailed Acronis Disaster Recovery vs. Arcserve UDP Report (Updated: June 2025).

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Disaster Recovery

Ranking in Disaster Recovery (DR) Software

13th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 2.3%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

RandeepPawar

Technical Director at Tecstaq

Have improved recovery preparedness and see potential growth with better technical support

Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.

Read full review

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the hot restore capability."

"The most valuable features of the product for me are its backup and recovery functionalities."

"Acronis Disaster Recovery has good scalability."

"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."

"Patch management, backup, and disaster recovery have been the solution's most valuable features for our data protection strategy."

"Using the backup as an image helps our organization to have a clean machine in disaster recovery."

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"One key feature is it encrypts your data at rest which is really good."

More Acronis Disaster Recovery pros

"The most valuable feature is the duplication."

"Global deduplication is the best feature of this solution."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"It is very stable."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"The ROI is very good because of the speed of the backup."

"It is a very stable solution...It is a scalable solution."

More Arcserve UDP pros

Cons

"We need the server configuration capacity to be enlarged with the solution's help, as it does not currently include capabilities for storage expansion during recovery."

"Acronis could improve by incorporating an application or network load balancer."

"Acronis could improve by incorporating an application or network load balancer. They could also enhance endpoint security by integrating EDR within the security framework."

"I wish the Disaster Recovery system could do more, like integrating irregularity features and combining VLP functionalities."

"The solution covers specific versions of Windows and Linux, and it would be good if other Linux versions or some special appliances could work in the Acronis Disaster Recovery environment."

"The documentation can be improved, this would have helped."

"They could provide pricing models considering the requirements of various countries and organizations."

"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."

More Acronis Disaster Recovery cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"Every time I change the disc, I have to do a full backup."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The solution's reporting could be improved and should provide customized reports."

"Licensing is an area that needs improvement."

More Arcserve UDP cons

Pricing and Cost Advice

"The solution’s pricing is average."

"The price of the solution is inexpensive."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."

"Acronis Disaster Recovery is a cheap solution."

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."

"The product has an affordable price."

"This pricing is quite reasonable."

"The tool's pricing is reasonable."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The solution is expensive."

"The solution is not very expensive, but it is not cheap."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The price of this product is high and it should be lower."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

More Arcserve UDP pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?

The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pi...

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What needs improvement with Acronis Disaster Recovery?

I am not using the blockchain-based data integrity verification feature. We have not implemented proactive ransomware protection and anti-malware features, so they have not been helpful to my custo...

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What is your primary use case for Acronis Disaster Recovery?

We helped our customers to implement Acronis Disaster Recovery for their main use cases. Our customers are from multiple industries; they are currently implemented in manufacturing and finance. My ...

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Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

Comparisons

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Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

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Product Reports

Buyer's Guide

Acronis Disaster Recovery

July 2025

Download Acronis Disaster Recovery product report

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Also Known As

Acronis DRaaS

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

June 2025

Free Report: Acronis Disaster Recovery vs. Arcserve UDP

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