ACI Worldwide Global Payments Hub vs Oracle Process Cloud Service comparison

ACI Worldwide and Oracle are both solutions in the Process Automation category. ACI Worldwide is ranked #33 with an average rating of 8.0, while Oracle is ranked #17 with an average rating of 10.0. ACI Worldwide holds a 0.1% mindshare in PA, compared to Oracle’s 0.4% mindshare. Additionally, 100% of ACI Worldwide users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

ACI Worldwide Global Paymen...

Read 1 ACI Worldwide Global Payments Hub review

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173 Comparison Views

100% willing to recommend

Oracle Process Cloud Service

Read 1 Oracle Process Cloud Service review

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269 Comparison Views

100% willing to recommend

ACI Worldwide Global Paymen...

Oracle Process Cloud Service

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Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and Oracle Process Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: June 2025).

Buyer's Guide

Process Automation

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ACI Worldwide Global Paymen...

Ranking in Process Automation

33rd

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Process Cloud Service

Ranking in Process Automation

17th

Average Rating

10.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of ACI Worldwide Global Payments Hub is 0.1%, down from 0.3% compared to the previous year. The mindshare of Oracle Process Cloud Service is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Prabhash Ray

Pre-Sales Consultant at Capco

Robust cloud model support and offers competitive pricing with a pay-per-use model

This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model. And then, this solution's time to market. So they are generally the first ones to deploy any regulatory changes.

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Sherif Bashar

Head of Digital Solutions at Wind Integrated Solutions

Helps to transform an organization from a paper-based system to a paperless one using a workflow engine

The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system. We rely on it as the backbone of our processes. It allows us to create self-service requirements, processes, and applications. Integrating the tool with other applications was very easy. They provide REST services, making integration straightforward. Additionally, they offer documentation in the cloud, which makes the integration process even easier. It regularly updates and enhances its services every quarter, which has benefitted us greatly. It's easy for a beginner to work with the solution for the first time. Oracle provides materials and live labs that make learning and getting started with the platform easy.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."

"The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."

Cons

"The initial setup of medium complexity. So, there is room for improvement to make it better."

"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."

Pricing and Cost Advice

"I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

"You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption, including the number of messages sent"

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Questions from the Community

What do you like most about ACI Worldwide Global Payments Hub?

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What is your experience regarding pricing and costs for ACI Worldwide Global Payments Hub?

I would rate the pricing a two out of ten, where one is cheap, and ten is expensive.

See all answers

What needs improvement with ACI Worldwide Global Payments Hub?

There is a scope for improvement in this solution's support mechanism, like the solution's SLAs for tickets and incidents. Another area of improvement is setup. It could be made easier.

See all answers

What do you like most about Oracle Process Cloud Service?

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What is your experience regarding pricing and costs for Oracle Process Cloud Service?

You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption...

See all answers

What needs improvement with Oracle Process Cloud Service?

The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who...

See all answers

Comparisons

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Control-M vs Oracle Process Cloud Service

Compared 100% of the time

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Product Reports

Buyer's Guide

Process Automation

June 2025

ACI Worldwide Global Payments Hub report

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Buyer's Guide

Process Automation

June 2025

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Also Known As

Worldwide Global Payments Hub

No data available

Overview

ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.

ACI Worldwide

Oracle Process Cloud Service is a subscription-based cloud service for process automation. Offering visibility and management of business processes, and a full lifecycle process management environment including development, test and production - with tooling and run time for process design, execution, monitoring and optimization - without the need to build and maintain an IT infrastructure. Allowing you to easily extend your existing SaaS and on-premise, filling the variances in the white space between your applications. Oracle Process Cloud Service can also enhance the digital engagement of your enterprise, providing out-of-the box mobile experience for your business processes.

Oracle

Sample Customers

Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies

Atlatl, National Pharmacies, Mitsubishi Electric

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: June 2025.

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