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ABBYY Vantage vs Verint Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
ABBYY Vantage
Ranking in Robotic Process Automation (RPA)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Intelligent Document Processing (IDP) (1st)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of ABBYY Vantage is 1.3%, up from 1.2% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Amr Hammad - PeerSpot reviewer
Enables efficient information extraction with strong OCR capabilities
The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good. ABBYY has a very good OCR in both Arabic and English. Additionally, they have a new version called Vantage, which is cloud-based. However, we still work with the old version because most of our clients are government entities.
Raun Kilgo - PeerSpot reviewer
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Web scraping is quite good since it offers a lot of possibilities."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The interface is simple, user-friendly, and very intuitive."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"Time-saving with increased levels of accuracy."
"It's easy to use."
"The machine learning capability is pretty good."
"The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good."
"It's a very useful and user-friendly product."
"Integration is very easy. There are lots of connectors."
"Allows us to run through documents and extract information."
"ABBYY Vantage has been designed as a user-friendly solution, making the setup process require only a couple of days."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The interface could be more user-friendly and easier to navigate."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The OCR for Hebrew text needs to be improved."
"I would like to see a machine learning model to make the solution more intelligent."
"Even though the training works, it's not as good as it is made out to be."
"Customization in the solution needs to be modified. In the future, I would like to see the product have better customization functionality."
"The modelling, classification and handwritten information are not great."
"The accuracy changes depending on the scenario so you need to test it before committing to this solution."
"The product must provide more supporting documentation on the API capabilities of Advanced Designer."
"It could be more intuitive. It's huge and has many options, and that makes it difficult. You have to go to Google and search for documents and videos to try and understand how it works. Some tools or processes or some parts of the process should be intuitive to make it easier for the developers."
"Quite complex, particularly for those who are not tech savvy."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"It is moderately priced."
"I'd give ABBYY Vantage's pricing a rating of seven out of ten."
"The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
"It is expensive as compared to UiPath. We pay for the licensing and the page count."
"I give the price a six out of ten."
"Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember. They have monthly and yearly options, and if you want, they also have per project and per page options. They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment."
"The licenses for this solution are payable on a yearly basis, and are transferable from one year to the next, if they go unused. The license payment also includes a number of support hours from the vendor."
"The price of ABBYY FlexiCapture is better than some competitors, such as OpenText."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about ABBYY Vantage?
Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. Yo...
What is your experience regarding pricing and costs for ABBYY Vantage?
I would say the pricing is in the middle. It's neither high nor low.
What needs improvement with ABBYY Vantage?
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used a...
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Also Known As

HelpSystems Automate, Automate
ABBYY FlexiCapture
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Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
NHS,  Carlsberg,  DHL,  Societe Generale,  Citi bank,  Deloitte,  3M,  Volkswagen,  Adidas,  PwC Browse through our customer stories.
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