ABBYY Timeline vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ABBYY Timeline
Ranking in Process Mining
8th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Process Mining
9th
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Business Process Design (16th), Business Process Management (BPM) (18th)
 

Featured Reviews

AR
Feb 6, 2023
Optimizes business processes, is user-friendly and flexible
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
SangameshwarKadole - PeerSpot reviewer
Aug 25, 2023
A reasonably stable BPM solution useful for process governance and process mining
The solution, iGrafx, is used in my company globally as a BPM solution. I use iGrafx since I am involved in process or service modeling for my company. My company uses iGrafx for web modeling and iGrafx FlowCharter's desktop version, apart from the solution's other functionalities, like iGrafx…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"It has simplified compliance with regulations and company standards."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Simulation is most valuable."
"Provides a valuable BPMN feature."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
 

Cons

"There are a couple of new features available in Timeline that still need more time to mature."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"With iGrafx, the implementation and the licensing were pretty complex."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It can be more user-friendly."
"The price could be more competitive."
 

Pricing and Cost Advice

Information not available
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Healthcare Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Financial Services Firm
25%
Computer Software Company
9%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ABBYY Timeline?
ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes.
What needs improvement with ABBYY Timeline?
Integration with our system wasn't available out of the box. We built a custom solution that required some back and forth with the ABBYY team. Many popular ERP and CRMs are already offered out of t...
What is your primary use case for ABBYY Timeline?
ABBYY Timeline is a very user-friendly and intuitive tool - even for people who are new to process mining, as the software has a simple interface that makes it easier to work with even for non-tech...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and p...
What needs improvement with iGrafx?
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take ...
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Multinational Bank
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