Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.
KloudGin Intelligent Field Service Cloud is a best-in-class enterprise Field Service Management cloud solution. Built on a configurable platform with high uptime and the ability to handle elastic demand. KloudGin automates your entire “Service-to-Cash” process by bringing everything related to cases, work orders, assets, resources, vehicles, communications, GIS, and collaboration into a single business process and blends them together intelligently.
ABB Service Suite is ranked 5th in Field Service Management while KloudGin Intelligent Field Service Cloud is ranked 27th in Field Service Management. ABB Service Suite is rated 0.0, while KloudGin Intelligent Field Service Cloud is rated 0.0. On the other hand, ABB Service Suite is most compared with ClickSoftware, whereas KloudGin Intelligent Field Service Cloud is most compared with .
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