Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.
ClickSoftware is a provider of field service and workforce management software and solutions for every size of field service business in any industry.
ABB Service Suite is ranked 5th in Field Service Management while ClickSoftware is ranked 4th in Field Service Management. ABB Service Suite is rated 0.0, while ClickSoftware is rated 0.0. On the other hand, ABB Service Suite is most compared with , whereas ClickSoftware is most compared with .
See our list of best Field Service Management vendors.
We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.